23-012-14

NUMBER:
GROUP:
DATE:
23-012-14
Body
May 19, 2014
This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system,
or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of Chrysler Group LLC.
NOTE: This only applies to vehicles in the Canadian Market and in salt belt states
which include Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland,
Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey,
New York, Ohio, Pennsylvania, Rhode Island, Vermont, Washington, D.C.,
West Virginia and Wisconsin.
SUBJECT:
Front And Rear Crossmember Corrosion (X58 10 Years Unlimited Mileage)
OVERVIEW:
This bulletin involves inspecting the front and rear crossmembers for perforation / rust
through and if necessary, replace the crossmember(s).
MODELS:
2007
PM
Caliber
2007
MK
Compass, Patriot
NOTE: This bulletin applies to vehicles built on or after August 26, 2005 (MDH
0826XX) and on or before July 23, 2007 (MDH 0723XX).
SYMPTOM/CONDITION:
The customer may describe a vibration at the steering wheel or may have been informed
by a technician or state vehicle inspection that the front and / or rear crossmember is
severely corroded.
DIAGNOSIS:
If the customer describes the symptom, perform the Repair Procedure.
PARTS REQUIRED:
Qty.
Part No.
Description
1 (AR)
CBLTN361AA
Crossmember, Front (PM & MK) (FWD &
4WD)
1 (AR)
CBLTN363AA
Crossmember, Rear (PM & MK 4WD)
1 (AR)
CBLTN366AA
Crossmember, Rear (PM & MK FWD)
1 (AR)
CBLTN362AA
Bolt Kit, Front Crossmember
23-012-14
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Qty.
Part No.
Description
1 (AR)
CBLTN364AA
Bolt Kit, Rear Crossmember
1 (AR)
CBLTN365AA
Isolator, Rear Differential Mounting
REPAIR PROCEDURE:
1. Lift the vehicle. Refer to the detailed repair procedures available in: DealerConnect>
TechCONNECT under: Service Info> 04 - Vehicle Quick Reference> Hoisting>
Standard Procedure.
2. Inspect the front and rear suspension crossmembers for perforation / rust through as
shown in (Fig. 1). Any perforation / rust through of suspension crossmembers
regardless of hole size or area affected will require crossmember replacement.
a. Both front and rear suspension crossmembers pass inspection, no perforation / rust
through was observed. Return the vehicle to the customer and advise the customer
to return for yearly inspections until the vehicle reaches 10 years of age.
b. Front suspension crossmember perforation / rust through was observed and
requires replacement. Rear suspension crossmember passes inspection, no
perforation / rust through was observed. Proceed to Step #3.
c. Front suspension crossmember passes inspection, no perforation / rust through was
observed. Rear suspension crossmember perforation / rust through was observed
and requires replacement. Proceed to Step #4.
d. Both front and rear suspension crossmembers show signs of perforation / rust
through and require replacement. Perform Step #3 and Step #4.
Fig. 1 Perforation - Rust Through
3. Replace the front crossmember if perforation / rust through is observed. Refer to the
detailed repair procedures available in: DealerConnect> TechCONNECT under:
Service Info> 13 - Frame and Bumpers> Frame> CROSSMEMBER, Front
Suspension> Removal/Installation.
4. Replace the rear crossmember if perforation / rust through is observed. Refer to the
detailed repair procedures available in: DealerConnect> TechCONNECT under:
Service Info> 13 - Frame and Bumpers> Frame> CROSSMEMBER, Rear
Suspension> Removal/Installation.
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23-012-14
POLICY:
Warranty period for crossmember perforation / rust through is extended to 10 years.
Reimbursable within the provisions of the warranty.
Vehicles included in this Service Bulletin applies to U.S. Market (sales code YAA) and
Canada Market (sales code YAC). See Warranty Bulletins; U.S. D-14-07, Canada
SAB-2014-09, and International ID-14-02 for details associated with the extended
warranty.
TIME ALLOWANCE:
Labor Operation
No:
Description
Skill Category
Amount
13-30-01-96
Inspect Front And Rear Suspension
Crossmembers (3 - Highly Skilled)
4 - Chassis
Systems
0.2 Hrs.
13-30-01-97
Inspect Front And Rear Suspension
Crossmembers, Replace Front
Suspension Crossmember (3 - Highly
Skilled)
4 - Chassis
Systems
2.6 Hrs.
13-30-01-98
Inspect Front And Rear Suspension
Crossmembers, Replace Rear
Suspension Crossmember (3 - Highly
Skilled)
4 - Chassis
Systems
3.2 Hrs.
13-30-01-99
Inspect And Replace Both Front And
Rear Suspension Crossmembers (3 Highly Skilled)
4 - Chassis
Systems
4.9 Hrs.
RELATED - OPTIONAL EQUIPMENT:
Labor Operation
No:
13-30-01-9A
Description
4WD Equipped (3 - Highly Skilled)
FAILURE CODE:
ZZ
Service Action
Skill Category
4 - Chassis
Systems
Amount
0.7 Hrs.