TSB18-2096

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TECHNICAL SERVICE BULLETIN
Headliner Loose And/Or Sagging At The Rear Near The High Mounted
Stoplamp
18-2096
21 March
2018
Model:
Ford
2013-2017 Police Interceptor Sedan
2011-2017 Taurus
Issue: Some 2011-2017 Taurus and 2013-2017 Police Interceptor Sedan vehicles may exhibit a loose and/or
sagging headliner near the high mounted stoplamp. This may be caused by the headliner mounting bracket
separating from the headliner.
Action: Follow the Service Procedure steps to correct the condition.
Parts
Part Number Description
Obtain Locally 3M™ Super-Fast Repair Adhesive, 04747
Quantity
1
Warranty Status: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage Warranty/ESP
coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined
by the identified causal part and verified using the OASIS part coverage tool.
Labor Times
Operation
No.
Description
2011-2017 Taurus, 2013-2017 Police Interceptor Sedan: Reinstall Headliner Mounting
Bracket Following The Service Procedure (Do Not Use With Any Other Labor
Operations Outside Of This Article)
Additional Time To Remove And Install Police Equipment That Interferes With This
Repair (Can Be Claimed With Operation A)
Time
182096A
0.4 Hrs.
MT182096
Actual
Time
Repair/Claim Coding
Causal Part:
5451916
Condition Code: 33
Tool List
Small Trim Tool
3M™ Performance Manual Applicator 08190
Service Procedure
1. Fold down both rear seat backs.
2. Unfasten the left and right side rear headliner retention clips. (Figure 1)
Figure 1
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3. Gently pull down on the rear of the headliner to gain access to the center mounting bracket location.
4. Apply 3M™ Super-Fast Repair Adhesive or equivalent to the back of the headliner mounting bracket. Removal
of the original adhesive is not necessary. (Figure 2)
Figure 2
5. Using mild pressure, seat the mounting bracket in the original location. (Figure 3)
(1). Allow the adhesive to cure for 60 minutes.
Figure 3
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6. Reinstall the headliner retention clips and seat the magnet carrier to the roof panel.
7. Unfold both rear seat backs.
© 2018 Ford Motor Company
All rights reserved.
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and
equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides
information that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do not assume that a
condition described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle.
Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated
otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company
reserves the right to supersede this information with updates. The most recent information is available through Ford Motor Company's on-line
technical resources.
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