PIC6315C
Service Bulletin Details
Public Details for: PIC6315C
This preliminary information communication provides information to the technician about vehicles that in the radio settings some of the vehicle personalization selections within the comfort and convenience menu are missing at times. Technic
Models from 2018
Models from 2017
Models from 2016
| 2016 CHEVROLET CAMARO |
Bulletin No.: PIC6315C Published date: 03/22/2018 Preliminary Information PIC6315C Personalization Selections Intermittently Missing from Comfort and Convenience Menu Models Brand: Model: VIN: Model Years: from Engine: to Transmissions: Buick Enclave 2018 All All All All Buick Encore 2017 - 2018 All All All All Buick Lacrosse 2017 - 2018 All All All All Buick Regal 2018 All All All All Cadillac XT5 2017 - 2018 All All All All Cadillac XTS 2017 All All All All Chevrolet Camaro 2016 - 2018 All All All All Chevrolet Colorado 2017 - 2018 All All All All Chevrolet Corvette 2017 - 2018 All All All All Chevrolet Cruze 2017 - 2018 All All All All Chevrolet Equinox 2018 All All All All Chevrolet Malibu 2017 - 2018 All All All All Chevrolet Traverse 2018 All All All All Chevrolet Volt 2017 - 2018 All All All All GMC Acadia 2017 - 2018 All All All All GMC Canyon 2017 - 2018 All All All All Involved Region or Country: North America Additional RPO/s: IO5 or IO6 Some customers may comment that when they enter Radio Settings on the infotainment display, some of the personalization selections within the Comfort and Convenience menu are missing at times. The following personalization selections may be missing at times as a result of this: Auto Memory Recall, Easy Exit Features, Reverse Tilt Mirror, Auto Fold Mirror, and Safety Alert Seat. Condition: Typically, the concern will start happening as soon as the vehicle is started and it will last for an entire ignition cycle. However, if the ignition is turned off briefly and back on again before the radio/tuner has a chance to go to sleep, the selections will typically reappear again. Cause: This is a result of a timing issue between the Memory Seat Module and the Radio/Tuner upon key up. Correction: If this concern is encountered, perform several short and long key cycles to determine how often the selections are missing. Also check for DTCs with GDS2. If personalization selections are intermittently/randomly missing from the Comfort and Convenience menu, do not replace any parts at this time as engineering is currently evaluating this concern. If a solution is developed for additional models in this PI, bulletin 18-NA-039 will be updated to include additional models as the fix becomes available for them. Note: If personalization selections are ALWAYS missing within the Comfort and Convenience menu, never reappear over several short and long key cycles, and/or there are related DTCs stored, this PI does not apply so normal diagnosis should be followed to repair the vehicle as necessary. Note: If personalization selections are not missing from the Comfort and Convenience menu but they are missing from other menus such as the Climate and Air Quality, Collision/Detection Systems, and Lighting menus, refer to bulletin 17-NA-186. Note: Memory seat adjustments may not be available upon delivery or after service so memory locations will need to be stored if they have never been set when new, following a battery disconnect, or following Memory Seat Module replacement/programming. Warranty Information Labor Operation: Description: Labor Time: 3480668 Evaluate Comfort and Convenience Menu for Intermittent Operation .3 hr Version History Version 4 Created on 11/14/2017 11/20/2017 - Updated Note in Correction Section Modified 2/12/2018 - Update model list 3/20/2018 - Update model list © 2016 General Motors. All Rights Reserved.