110849001W

File in Section:
Service Bulletin
Bulletin No.:
Date:
08 - Body and Accessories
11-08-49-001W
April, 2018
TECHNICAL
Subject:
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or
Battery Light is Flashing (Follow Procedure as Outlined Below)
Models:
2011-2018 Buick Regal
2012-2017 Buick Verano
2013-2018 Buick Encore
2014-2018 Buick LaCrosse
2016-2018 Buick Cascada, Envision
2010-2016 Cadillac SRX
2013-2018 Cadillac ATS, XTS
2014-2016 Cadillac ELR
2014-2018 Cadillac CTS Sedan (VIN A)
2015-2018 Cadillac Escalade Models
2016-2018 Cadillac CT6
2017-2018 Cadillac XT5
2010 Chevrolet Camaro
2016-2018 Chevrolet Camaro
2011-2015 Chevrolet Cruze
2016-2018 Chevrolet Cruze (VIN P)
2016-2017 Chevrolet Cruze (VIN B)
2011-2018 Chevrolet Volt
2012-2014 Chevrolet Orlando (Canada)
2012-2018 Chevrolet Sonic
2013-2018 Chevrolet Spark, Trax
2014 Chevrolet Silverado 1500
2014-2016 Chevrolet Spark EV
2014-2017 Chevrolet Caprice PPV, Corvette, Impala, Chevrolet SS
2018 Chevrolet Corvette, Impala
2014-2015 Chevrolet Malibu
2016 Chevrolet Malibu Limited
2016-2018 Chevrolet Malibu (VIN Z)
2015-2018 Chevrolet City Express, Colorado, Silverado, Suburban, Tahoe
2017-2018 Chevrolet Bolt EV
2018-2019 Chevrolet Equinox
2014 GMC Sierra 1500
2015-2017 GMC Canyon, Sierra, Yukon Models, Yukon XL Models
2017-2018 GMC Acadia
2018-2019 GMC Terrain
Attention: This Bulletin also applies to any of the above models that may be Export from North
America vehicles.
This Bulletin has been revised to add the 2018-2019 Equinox and Terrain. Please discard
Corporate Bulletin Number 11-08-49-001V.
Copyright 2018 General Motors LLC. All Rights Reserved.
Page 2
April, 2018
Bulletin No.: 11-08-49-001W
Condition
2017-2018 Chevrolet Bolt EV
Some customers may comment that there is a
"Transport Mode On" message displayed in the DIC
and/or the red battery light is flashing. The transport
mode is intended for use on vehicles being shipped
over long distances, and includes vehicles shipped into
and outside of the United States and Canada.
Some products will be shipped from the assembly plant
with the Transportation Mode On. The feature reduces
the electrical load on the battery when the vehicle is
parked, which extends the battery stand time.
To alert the operator that the mode is on, the red battery
telltale will be flashing and if equipped with a DIC, it will
display a Transport Mode On message. 24 hours after
transport mode is turned on, with the vehicle Off, (with
exception of 2015 Full-Size SUVs equipped with RPO
AVF, and continuing in later model years without AVF)
the key must be used to enter the vehicle, as the
following functions will be disabled: Passive Entry,
Remote Keyless Entry, Content Theft. For 2015
Full-Size SUVs (Cadillac Escalade models, Chevrolet
Suburban, Tahoe, GMC Yukon Models), with RPO AVF,
and continuing in later model years without AVF; the
Remote Keyless Entry function will remain enabled
during transport mode, allowing entry without a key.
Exit lighting timers will function but will be reduced.
Note: For PEPS vehicles in transportation mode, the
key fob will operate for the Start/Stop button, as long as
the fob is inside the vehicle.
To turn the Transport Mode On/Off, start the vehicle (as
indicated by the green Ready light), activate the hazard
flashers, press and hold the brake pedal, then press
and hold the Start/Stop button at least 15 seconds. The
“Transport Mode On/Off” message will appear on the
DIC. Then turn the hazard flashers off. Allow the
vehicle to sleep at least 2 minutes prior to restarting.
When the vehicle is running, the only difference in
operation will be the DIC Message and Battery Telltale
on. The Passive Entry and Remote Keyless Entry
functions are restored with the ignition in run.
The intent of the feature is to prolong battery stand
time. The mode SHOULD be left on and it is
recommended to leave it on while the vehicle is in
dealer inventory. Also a customer may want to use the
mode if the vehicle is going to be stored. The method to
turn the mode off is the same to turn the mode on.
Refer to the section below for the method to turn the
mode off and on.
Procedure
Note: Normal Vehicle Diagnostics and Service
Procedures Should Not Be Performed when
Transport Mode is Active. Turn Off Transport Mode
Prior to Performing System Checks or Service
Procedures.
When the Transport Mode is on (active), enter the
vehicle using the steps below.
1. Attempt to unlock the vehicle with the FOB.
2. If the vehicle is not responding to the FOB, press
the PEPS door handle switch a few times (if
equipped) then attempt to unlock the vehicle with
the FOB.
3. If the vehicle is not responding to the FOB, the key
must be used to enter the vehicle.
4. Turn the Transport Mode on/off using the
appropriate procedure below.
2016-2018 Buick Cascada
To turn the Transport (Logistic) Mode On/Off, it will be
necessary to start the engine, activate the hazard
flashers, hold the ignition key in the “Start” position for
20 seconds (the engine will not be started again). The
“Transport Mode On/Off” will appear on the DIC.
2016-2018 Buick Envision / 2018-2019
Chevrolet Equinox, GMC Terrain
To turn the Transport Mode On/Off, it will be necessary
to start the vehicle, press the brake pedal, activate the
hazard flashers, hold the start button for at least 15
seconds. The Transport Mode On/Off message will be
displayed on the DIC and the Battery Warning lamp will
flash.
2015-2018 Chevrolet City Express Procedure
To turn the Transport Mode Off, it will be necessary to
remove the X51A Fuse Block — Instrument Panel
Cover, push down the shorting pin and turn the ignition
key 2 times to the run position without turning the
vehicle on. To put the Transport Mode back on, with
ignition off, remove the X51A Fuse Block — Instrument
Panel Cover, pull up the shorting pin, and turn the
ignition key 2 times to the run position without turning
the vehicle on. Confirm by message on display.
2011-2018 Vehicle Procedure (Excluding Buick
Cascada, Buick Envision, Chevrolet City
Express, Chevrolet Bolt EV)
To turn the Transport Mode On/Off, it will be necessary
to start the vehicle, activate the hazard flashers, press
the brake pedal (automatic transmission) or clutch
pedal (manual transmission) then press and hold the
Start/Stop button or turn the ignition key to the crank
position for 15 seconds. (The engine will turn OFF on
push button vehicles.) The same steps are used to turn
on the feature.
Note: When removing the Chevrolet SS from
Transport mode, the “Service Front Camera” message
may appear in the DIC, no codes are set and should
appear only one time. Cycle ignition once to clear. No
diagnostics or repairs are required.
2010 Chevrolet Camaro Procedure
To turn the Transport Mode On/Off, it will be necessary
to activate the hazard flashers, turn the ignition key to
the crank position, and then hold it in the crank position
for 15 seconds. The Transport Mode Off message will
be displayed and the Battery light will turn off.
Bulletin No.: 11-08-49-001W
April, 2018
2010 Cadillac SRX Procedure
To turn the Transport Mode On/Off, it will be necessary
to push and hold the Start/Stop button while the brake
is applied for 15 seconds or until the Transport Mode
Off message is displayed. For SRX, if Transport Mode
is active, this causes the RKE system to only work
when the ignition is On or the BCM is awake
(approximately 20 minutes after ignition off).
Page 3
Note: On vehicles that are shipped from the
assembly plant with the transportation mode on,
turning the feature off is included in the normal PDI
process time. No additional warranty claims should
be submitted to disable or enable this feature.
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.
WE SUPPORT VOLUNTARY
TECHNICIAN
CERTIFICATION