ITB18-015
Service Bulletin Details
Public Details for: ITB18-015
2018 qx60; welcome lighting does not work this bulletin applies only to vehicles equipped with the deluxe technology package. If you confirm the outside door handle lamp and all interior room lamps related to welcome lighting do not
- 2018 -
Models from 2018
2018 INFINITI QX60 |
Classification: Reference: Date: EL18-011 ITB18-015 April 10, 2018 2018 QX60; WELCOME LIGHTING DOES NOT WORK APPLIED VEHICLES: APPLIED VIN: APPLIED DATE: APPLIED SYSTEM: 2018 QX60 (L50) Vehicles built before 5N1(*)L0M(**)JC 528063 Vehicles built before March 3, 2018 Vehicles equipped with the Deluxe Technology Package only IF YOU CONFIRM The outside door handle lamp and all interior room lamps related to Welcome Lighting do not turn ON when approaching a locked applied vehicle with an Intelligent Key. NOTE: This issue applies to vehicles equipped with the Deluxe Technology Package. Vehicles without this package are not affected. ACTION 1. Configure the BCM. See Service Information in this bulletin for the configuration procedure. Infiniti Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Infiniti retailer to determine if this applies to your vehicle. 1/10 SERVICE PROCEDURE IMPORTANT: Before starting, make sure: ASIST on the CONSULT PC has been synchronized (updated) to the current date. All CONSULT-III plus (C-III plus) software updates (if any) have been installed. The CONSULT PC is connected to the Internet (Wi-Fi or cable). 1. Connect the plus VI to the vehicle. Make sure to use the correct plus VI for C-III plus. CAUTION: Make sure the plus VI is securly connected. If the plus VI connection is loose during configuration, the process will be interrupted and the BCM may be damaged. 2. Connect the AC Adapter to the CONSULT PC. CAUTION: Be sure to connect the AC Adapter. If the CONSULT PC battery voltage drops during configuration, the process will be interrupted and the BCM may be damaged. 3. Connect the GR-8 to the vehicle battery: Set the GR-8 to “Power Supply” mode. CAUTION: Make sure to connect the GR-8 securely to the 12V battery. Make sure the battery voltage stays between 12.0V and 15.5V during reprogramming. If the battery voltage goes out of this range during configuration, the BCM may be damaged. 4. Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.) within range of the CONSULT PC and the VI. CAUTION: Make sure to turn OFF all external Bluetooth® devices. If Bluetooth® signal waves are within range of the CONSULT PC and the plus VI during configuration, configuration may be interrupted and the BCM may be damaged. 5. Turn the ignition ON with the engine OFF. 6. Turn OFF all vehicle electrical loads such as exterior lights, interior lights, HVAC, blower, rear defogger, audio, NAVI, seat heater, steering wheel heater, etc. IMPORTANT: Make sure to turn OFF all vehicle electrical loads. Make sure the battery voltage stays between 12.0V and 15.5V during reprogramming. If the battery voltage goes out of this range during configuration, the BCM may be damaged. 2/10 ITB18-015 7. Turn ON the CONSULT PC. 8. Select C-III plus. 9. Wait for the plus VI to be recognized. The serial number (Serial No.) will display when the plus VI is recognized. 10. Select Re/programming, Configuration. Step 9: plus VI is recognized Step 10 Figure 1 11. Use arrows (if needed) to view and read all precautions. 12. Check the box confirming the precautions have been read. 13. Select Next. Step 11 Step 12 Step 13 Figure 2 3/10 ITB18-015 14. Select Automatic Selection(VIN). If the screen in Figure 4 does not display, skip to step 15. Step 14 Figure 3 15. Make sure VIN or Chassis # matches the vehicle’s Vehicle Identification Number (VIN). 16. If the correct VIN is displayed, select Confirm. Step 15 Step 16 Figure 4 4/10 ITB18-015 17. Select Confirm. Step 17 Figure 5 18. Select BCM. Step 18 Figure 6 5/10 ITB18-015 19. Select After ECU Replacement. Step 19 Figure 7 20. Select Manual selection. Step 20 Figure 8 6/10 ITB18-015 21. Select BCM setting values for the Deluxe Technology Package: RAIN SENSOR CONFIG => WITH CAN ERR DETECT TELEMATICS => WITH HBA SYSTEM => WITH 22. Select Next. Step 21 Step 22 Figure 9 23. Select Next. Step 23 Figure 10 7/10 ITB18-015 24. Select Manual selection. Step 24 Figure 11 25. Verify Intelligent Key setting values: Key Fob Type => ENST/LCK/UNLCK/BD/ALRM TRANSMISSION => AT with ABS AUTO CRANK TIME => MODE1 ANSWER BACK I-KEY LOCK UNLOCK => BUZZER 26. Select Next. Step 25 Step 26 Figure 12 8/10 ITB18-015 27. Select OK. Step 27 Figure 13 28. Select End. Step 28 Figure 14 9/10 ITB18-015 29. Close C-III plus. 30. Turn the ignition OFF. 31. Disconnect the plus VI from the vehicle. 32. Confirm Welcome Lighting is now enabled: a. Exit the vehicle. b. Lock the doors (the map lamp should illuminate). c. Move the Intelligent Key approximately 20 feet away from the vehicle. d. Wait until the map lamps dim and go out. e. Approach the vehicle and confirm that the interior lamps and outside door handle lamp illuminates. Alternate confirmation procedure: aa. Ignition is OFF. bb. Turn ON the ignition. cc. Go to Vehicle Setting in the combination meter. “Welcome Light” should now show as an option. CLAIMS INFORMATION Submit a Primary Part (PP) type line claim using the following claims coding: DESCRIPTION PFP OP CODE SYM DIA FRT Perform BCM Configuration (1) RX6DAA ZE 32 0.4 (1) Reference the electronic parts catalog (FAST), and use the BCM Control Assy as the Primary Failed Part (284B1-*****). 10/10 ITB18-015