A371880 2036113_
Service Bulletin Details
Public Details for: A371880 2036113_
This bulletin contains repair instructions for when the ignition key cannot be removed even though the gear shifter is in park.
Models from 2015
2015 AUDI Q7 |
Models from 2014
2014 AUDI Q7 |
Models from 2013
2013 AUDI Q7 |
37 Gear lever problems; ignition key cannot be removed or vehicle will not lock (DTC 00230) 37 18 80 2036113/3 March 13, 2018. Supersedes Technical Service Bulletin Group 37 number 14-51 dated October 31, 2014 for reasons listed below. Model(s) Year VIN Range Vehicle-Specific Equipment Q7 2013 - 2015 All Not Applicable Condition REVISION HISTORY Revision Date Purpose 3 - Revised header data (Added MY2015) Revised Service (Updated Repair Manual Instruction Location) Revised Warranty (Added Claim Types) 2 10/31/2014 Revised Warranty (Changed Damage Code) 1 12/20/2013 Initial publication Customer states: The ignition key cannot be removed even though the gear shifter is in Park (P). The vehicle is mechanically in the Park position, but this is not recognized electronically. The gear shifter cannot be moved from the Park position. On vehicles with advanced key, the vehicle cannot be locked by remote control after the engine has been switched off. Workshop findings: The following DTC may be sporadically stored in the vehicle authorization system control module, J518 (address word 0005): DTC 00230 (Transmission park selector switch-F305 - short circuit to ground) Technical Background The Park position of the gear shifter is sporadically not recognized, which causes the ignition key to not be cleared and prevents the vehicle from being locked. Page 1 of 3 © 2018 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Production Solution Not applicable. Service 1. Reproduce the condition so that it can be clearly assigned to this TSB. 2. Check if other DTCs are stored in other control modules. If so, complete guided fault finding before proceeding. This bulletin only applies to the condition listed above. If other DTCs are found, submit a separate claim. 3. If the condition matches exactly and no other issues are found to be the source, replace the gear selector mechanism wiring harness by following Elsa instruction at Repair Manual, Drivetrain >> 8-Speed Automatic Transmission 0C8 >> 37 Controls and Housing >> Selector Mechanism Function Unit >> Transmission Park Selector Switch F305, Removing and Installing. Warranty Claim Type: 110 up to 48 Months/50,000 Miles. G10 for CPO Covered Vehicles – Verify Owner. If vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 3705 Damage Code: 0010 Labor Operations: Repair gear lever 3705 4199 180 TU Diagnostic Time: GFF – Checking and clearing fault codes included in existing labor operations 0150 0000 Time stated on diagnostic protocol (Max 50 TU) Road test prior to service procedure No allowance 0 TU Road test after service procedure 0121 0004 10 TU Claim Comment: As per TSB #2036113/3 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Page 2 of 3 © 2018 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Required Parts and Tools Part Number Part Description Quantity 4F0971697 Harness 1 Additional Information All parts and service references provided in this TSB (2036113) are subject to change and/or removal. Always check with your Parts Department and service manuals for the latest information. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair. ©2018 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. Page 3 of 3 © 2018 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.