A371880 2036113_

Service Bulletin Details

Public Details for: A371880 2036113_

This bulletin contains repair instructions for when the ignition key cannot be removed even though the gear shifter is in park.


- 2015 - 2014 - 2013 -

Models from 2015
2015 AUDI Q7
Models from 2014
2014 AUDI Q7
Models from 2013
2013 AUDI Q7
37 Gear lever problems; ignition key cannot be removed or vehicle will not lock (DTC 00230)
37 18 80 2036113/3 March 13, 2018. Supersedes Technical Service Bulletin Group 37 number 14-51 dated
October 31, 2014 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
Q7
2013 - 2015
All
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
3
-
Revised header data (Added MY2015)
Revised Service (Updated Repair Manual Instruction Location)
Revised Warranty (Added Claim Types)
2
10/31/2014
Revised Warranty (Changed Damage Code)
1
12/20/2013
Initial publication
Customer states:
 The ignition key cannot be removed even though the gear shifter is in Park (P).
 The vehicle is mechanically in the Park position, but this is not recognized electronically.
 The gear shifter cannot be moved from the Park position.
 On vehicles with advanced key, the vehicle cannot be locked by remote control after the engine has been
switched off.
Workshop findings:
The following DTC may be sporadically stored in the vehicle authorization system control module, J518 (address
word 0005):
 DTC 00230 (Transmission park selector switch-F305 - short circuit to ground)
Technical Background
The Park position of the gear shifter is sporadically not recognized, which causes the ignition key to not be
cleared and prevents the vehicle from being locked.
Page 1 of 3
© 2018 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Production Solution
Not applicable.
Service
1. Reproduce the condition so that it can be clearly assigned to this TSB.
2. Check if other DTCs are stored in other control modules. If so, complete guided fault finding before
proceeding. This bulletin only applies to the condition listed above. If other DTCs are found, submit a separate
claim.
3. If the condition matches exactly and no other issues are found to be the source, replace the gear selector
mechanism wiring harness by following Elsa instruction at Repair Manual, Drivetrain >> 8-Speed Automatic
Transmission 0C8 >> 37 Controls and Housing >> Selector Mechanism Function Unit >> Transmission Park
Selector Switch F305, Removing and Installing.
Warranty
Claim Type:
 110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
3705
Damage Code:
0010
Labor Operations:
Repair gear lever
3705 4199
180 TU
Diagnostic Time:
GFF – Checking and clearing fault codes
included in existing labor operations
0150 0000
Time stated on
diagnostic
protocol (Max 50
TU)
Road test prior to service procedure
No allowance
0 TU
Road test after service procedure
0121 0004
10 TU
Claim Comment:
As per TSB #2036113/3
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Page 2 of 3
© 2018 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Required Parts and Tools
Part Number
Part Description
Quantity
4F0971697
Harness
1
Additional Information
All parts and service references provided in this TSB (2036113) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information. Please check the Repair
Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2018 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites without the prior expressed written permission of the publisher.
Page 3 of 3
© 2018 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.


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