A911887 2045106_
Service Bulletin Details
Public Details for: A911887 2045106_
This bulletin provides instructions on how to properly replace a coaxial connection if it is damaged.
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91 Concerns about GPS or satellite radio reception, repair coaxial cable 91 18 87 2045106/3 March 22, 2018. Supersedes Technical Service Bulletin Group 91 number 17-04 dated January 26, 2017 for reasons listed below. Model(s) Year VIN Range Vehicle-Specific Equipment Q7 2017 – 2019 All Satellite Radio or GPS A5, Q5, R8, and TT 2018 - 2019 All Satellite Radio or GPS A4, A4 allroad, A6, A7, and Q3 2015 - 2019 All Satellite Radio or GPS Condition REVISION HISTORY Revision Date Purpose 3 - Revised header data (Added Model Years) 2 01/26/2017 Revised title Revised Required Parts and Tools (Updated quantity) 1 09/20/2016 Initial publication Customer states: Satellite Radio: Message Displayed “Linking.” Satellite Radio: Message Displayed “ANTENNA A technical problem occurred. Please contact your Audi dealer.” GPS: Navigation Location Incorrect. Technical Background The coaxial connection on the vehicle main wire harness is not fully connected at the shark fin antenna. This causes a dampening effect on the signal, and creates an intermittent loss of data. Due to movement of the coaxial connector, the terminals have been damaged. Page 1 of 7 © 2018 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Production Solution In preparation. Service 1. Verify the customer concern: Verify the customer’s concern in an area with a clear view of the sky. GPS and Satellite radio signals may not be available in parking structures, areas with tall buildings, and in certain severe weather situations. Perform a 5 minute road test to allow the GPS signal to refresh and lock. 2. Check DTC fault memory via Guided Fault Finding (GFF): If an open circuit DTC is present with an active/static status for either the GPS or antenna circuit or the satellite radio antenna circuit, then locate the source of the open circuit. This TSB only applies to a poor FAKRA connection at the shark fin antenna. Note: The 5F module outputs 5VDC +/- 0.5VDC, carried on the coaxial wiring, and powering the antenna circuit. An open circuit can be located by checking the coaxial wiring for this 5VDC voltage. 3. If the customer’s concern is intermittent: Wiggle the FAKRA connections and see if the customers concern can be duplicated. See applicable wiring diagram for connector locations as there maybe additional connections apart from the 5F and the antenna connectors. If a concern is identified with any connector other than the connector at the shark fin antenna, this TSB does not apply. Page 2 of 7 © 2018 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. 4. Replace the FAKRA connector and coaxial connection at the shark fin antenna for the applicable circuit, see instructions below. Note: The correct circuit can be identified by the color on the antenna connector (Figure 1). Not all antenna connectors are laid out the same. Satellite radio: Green Navigation: Blue Figure 1. Identify the correct circuit by the color of the antenna connector. Blue: Navigation. Green: Satellite Radio. Connector placement on antenna will change by vehicle options, reference the wiring diagram for your specific vehicle. 5. Follow instructions located in the repair manual to access the FAKRA connectors for the shark fin antenna. Only disconnect the connector for the circuit associated with the customer’s concern. 7. Cut off a section from the vehicle’s coaxial wiring for the applicable antenna circuit. Make sure the removed section is the same length as the Adapter Antenna Cable (part number 000098710A). Measure this cut based off the cabling you receive (Figure 2). Figure 2. Measure you’re the cut point on the vehicle’s antenna coaxial wiring (A) based off the length of the replacement coaxial “Adapter Antenna Cable” (B). The removed length of cable from A should be equal to the length of cable B. Page 3 of 7 © 2018 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. 8. Utilizing VAS6720 (Aerial Cable Repair Set), identify the coaxial wiring type used in your application (RG174 or RTK031). Reference the vehicle repair manual, or the instructions provided with the VAS6720 and install a female coaxial terminal onto the vehicle side of the coaxial harness. For visual of coaxial cable with female coaxial terminal installed (Figure 3, item A). Utilize the correct female coaxial terminal for the type of coaxial wire in the vehicle. The VAS6720 contains a tool to identify the coaxial type. RG174: 000979910A RTK031: 000979910 9. Install FAKRA connector part number 6Q0035576K onto the female coaxial terminal you installed in the previous step. Ensure the FAKRA connector is fully seated onto the coaxial connector and the locking tab is pressed all the way down (Figure 3). Figure 3. A: Coaxial wire with female coaxial terminal end installed. B: Insert female coaxial terminal end into FAKRA connector until fully seated. C: Coaxial female terminal is fully seated in FAKRA connector, press down the locking tab of the FAKRA connector. D: Completed assembly. 10. Install the Adapter Antenna Cable onto the shark fin antenna and connect it to the newly installed FAKRA connector from the previous step. Wrap the new FAKRA connection with cloth tape (part number 000979950) to avoid any unwanted noises. Page 4 of 7 © 2018 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Figure 4. Install the Adapter Antenna Cable (A) onto the shark fin antenna and connect to the newly created FAKRA connection (B). Wrap a layer of cloth tape around FAKRA connection B to avoid any unwanted noises. 11. Reinstall parts that were removed to access the shark fin antenna as outlined in the repair manual. 12. Clear all DTC’s and upload GFF log to paperless. 13. Perform road test and verify proper functionality of the repaired antenna circuit. Warranty Claim Type: 110 up to 48 Months/50,000 Miles. G10 for CPO Covered Vehicles – Verify Owner. If vehicle is outside any warranty, this Technical Service Bulletin is informational only. Page 5 of 7 © 2018 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Service Number: 9709 Damage Code: 0026 Labor Operations: All models: Central wiring harness repair – 1 Cable 9709 4151 30 TU 7084 19XX See ELSA A4 Sedan (2017+) and Q3: Headliner remove + reinstall A4 Sedan (2015-2016), A4 allroad (2015 - 2017), A6, A7, and Q7: Antenna remove + reinstall Diagnostic Time: Claim Comment: 9138 19XX See ELSA GFF – Checking and clearing fault codes included 0150 0000 in existing labor operations Time stated on diagnostic protocol (Max 50 TU) Road test prior to service procedure 0121 0002 10 TU Road test after service procedure 0121 0004 10 TU As per TSB #2045106/3 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Required Parts and Tools Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair. Part Number Part Description Quantity 000098710A Adapter antenna cable 1 6Q0035576K Connector housing for antenna 1 VAS6720 Aerial Cable Repair Set 1 000979950 Cloth adhesive tape Consumable; accounting under warranty/goodwill not permitted. Page 6 of 7 © 2018 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Only claim one of the connectors listed below depending on the coaxial line type installed in the vehicle: 000979910A Aerial Female Connectors – RG174 Line 1 000979910 Aerial Female Connectors – RTK031 Line 1 Additional Information All parts and service references provided in this TSB (2045106) are subject to change and/or removal. ©2018 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. Page 7 of 7 © 2018 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.