Email-TDI Virtua
Service Bulletin Details
Public Details for: Email-TDI Virtua
Tdi virtual closing resources
- 2016 - 2015 - 2014 - 2013 - 2012 - 2011 - 2010 -
Models from 2016
| 2016 AUDI A6 |
| 2016 AUDI A7 |
| 2016 AUDI A8 |
| 2016 AUDI Q5 |
Models from 2015
| 2015 AUDI A3 |
| 2015 AUDI A3 CABRIOLET |
| 2015 AUDI A6 |
| 2015 AUDI A7 |
| 2015 AUDI A8 |
| 2015 AUDI Q5 |
| 2015 AUDI Q7 |
Models from 2014
| 2014 AUDI A6 |
| 2014 AUDI A7 |
| 2014 AUDI A8 |
| 2014 AUDI Q5 |
| 2014 AUDI Q7 |
Models from 2013
| 2013 AUDI A3 |
| 2013 AUDI Q7 |
Models from 2012
| 2012 AUDI A3 |
Models from 2011
| 2011 AUDI A3 |
Models from 2010
| 2010 AUDI A3 |
VWoA Compliance Subject: TDI Virtual Closing Resources From: Audi Communications Sent: Wednesday, March 21, 2018 12:50 PM Subject: TDI Virtual Closing Resources Dealer Communication DP GM Sales CPO Service Parts Warranty F&I From: TDI Dealer Communications, Audi Sales Operations TDI Virtual Closing Resources Dear Dealer Partners, The Virtual Closing Process has now officially rolled out to all dealers across the nation thanks to the positive engagement from your teams! To continue providing a seamless customer experience, please ensure that the teams at your dealerships are aware of the resources below and take all necessary steps to become familiar with the Virtual Closing Process. Also included is contact information should they have additional questions. Topic Supporting Resource Contact Information Training Material Please reference the series of short training modules we created to explain the steps of the Virtual Closing Process. Virtual Close Process The Virtual Close Support Team: Available to support any Virtual Close questions or to help you begin a Virtual Close appointment. The TDI Dealer Support Team: Available to answer any questions you may have regarding schedule changes, Virtual Close. iAudi – APP Links – Academy CRC. Search for course code 617260. Training Video Link 833-399-6360 Dealer Support 1 844-DLR-SPRT (844-357-7778) iPad Support Appointment Schedules/ Customer Packets Updating my Availability The IT Bravo Support team: Available to assist with technical issues surrounding the iPad issued for the Virtual Closing process. Appointment schedules should be downloaded via iAudi on a weekly basis to ensure proper preparation. Please verify that the corresponding Customer Packet arrives 2 days prior to any scheduled appointment at your dealer. The Schedule Change Request Form: This must be submitted to [email protected] and meet the minimum requirements as started on the form. 866-892-3375 (Option 4, then Option 2) iAudi App Links My Dealership Reports Operations Please call the TDI Dealer Support Team or email [email protected] to receive the change request form Thank you for your continued support, TDI Dealer Communications Click here to read the official Audi Communication. For more dealer communications, visit the Communications page on iAudi. 2