K50433055

Solution K50433055
Thursday, May 3, 2018 10:24:20 PM CEST
NA_MACK_Vehicle_Range
NA_MACK_Vehicle_Ran
ge
LR , MRU , Anthem , CHU , CXU , GU
Engine family
Engine family
MP7 , MP8
Emission Standard
Emission Standard
2018 , OBD2017 , US17 GHG
** SOLUTION **
Title (customer effect)
Mack Chassis - Diagnostic Trouble Code ( DTC ) P0471 Illuminating The Malfunction
Indicator Lamp (MIL) - US17+OBD16 (GHG17, Common Rail Fuel System) Chassis
ONLY
Cause
US17 chassis may generate code P0471, with Guided Diagnostics (GD) determining
there is No Fault Found (NFF)
Solution
Verify the chassis emissions level
- Details can be found in the Product Details box on the Product tab in PTT as seen below:
Review the Detailed Status Information for the relevant code on the DTC Readout.
Once the chassis is confirmed to be US17+OBD16 or US17+OBD18:
- Software improvements have been released to address this code. Refer to FSB 284-067
Engine Control Module (EMS) and Aftertreatment Control Module (ACM),
Reprogramming.
• This bulletin is current as of 17 April 2018.
If software is current according to the bulletin, the code should only be diagnosed if the
Confirmed Status is True, as shown above. If status is False, the code should be cleared and the
vehicle released.
If other symptoms or related codes are present, normal diagnostics will need to be
performed to determine the cause.
Campaign code
FSB284-067
Solution visibility
Dealer distribution
Function(s)/component(s) affected
Function affected
DOC , DPF , 1 1 0 EMS , Diagnostic tool
Function Group
Function Group
254 catalytic converter; exhaust emission control equipment , 258 emissions aftertreatment , 28 ignition and control system
Customer effect
Main customer effect
diagnostics/methodology , fault code/display
Fault code(s)
OBD 2013 Diagnostic
Trouble Codes
P0471
Conditions
Frequency of occurrence of
problem
random
Administration
Author
RU4469V
Dealer ID
RU4469V
Last modified by
RU4469V
Creation date
19-04-2018 15:04
Date of last update
19-04-2018 15:04
Review date
15-08-2018 00:08
Status
Published