08-024-17

NUMBER:
GROUP:
DATE:
08-024-17
Electrical
March 02, 2017
This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system,
or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
FOR HELP WITH USING wiTECH FOR ECU FLASH REPROGRAMMING, CLICK ON
THE APPLICATION’S “HELP” TAB.
THE wiTECH SOFTWARE IS REQUIRED TO BE AT THE LATEST RELEASE BEFORE
PERFORMING THIS PROCEDURE.
SUBJECT:
Instrument Panel Cluster (IPC) Replacement
OVERVIEW:
This bulletin involves replacing the IPC.
MODELS:
2014
(JC)
Dodge Journey
NOTE: This bulletin applies to vehicles within the following markets/countries:
LATAM.
NOTE: This bulletin applies to vehicles equipped with Brazil Equipment Group
(Sales Code AB6).
SYMPTOM/CONDITION:
The customer may describe that inside the IPC display, the spelling of the word “Trip” is
misspelled “Viajem”.
DIAGNOSIS:
Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in
TechCONNECT, verify all related systems are functioning as designed.
If the customer describes the symptom/condition listed above, perform the Repair
Procedure.
08-024-17
-2-
PARTS REQUIRED:
Qty.
Part No.
Description
1
68249006AD
Cluster, Instrument Panel
1
68249007AD
Cluster, Instrument Panel
1
68249020AD
Cluster, Instrument Panel
1
68249021AD
Cluster, Instrument Panel
NOTE: The IPC will need to be ordered through the exchange center.
REPAIR PROCEDURE:
1. Replace the IPC with updated cluster. Refer to the detailed service procedures
available in DealerCONNECT> TechCONNECT under: Service Info> 08 - Electrical>
Instrument Cluster> Removal/Installation.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
Labor Operation
No:
08-45-10-9L
Description
Cluster, Instrument Panel (IPC) Replace w/ Sales Code AB6
(2 - Skilled)
FAILURE CODE:
ZZ
Service Action
Skill Category
6 - Electrical
and Body
Systems
Amount
0.3 Hrs.