21-013-16 REV. A

NUMBER:
21-013-16 REV. A
GROUP:
Transmission and
Transfer Case
DATE:
March 25, 2016
This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system,
or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
THIS BULLETIN SUPERSEDES SERVICE BULLETIN 21-013-16, DATED MARCH 24,
2016 WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE
HIGHLIGHTED WITH **ASTERISKS** AND INCLUDES REMOVAL OF SPECIAL TOOL
TABLE AND ADDITION OF A NOTE FOR TRANSMISSION TEMPERATURE.
THE wiTECH SOFTWARE IS REQUIRED TO BE AT THE LATEST RELEASE BEFORE
PERFORMING THIS PROCEDURE.
SUBJECT:
948TE 9 Speed Transmission Quick Learn Procedure
OVERVIEW:
This bulletin provides information on how to perform the new scan tool based transmission
Quick Learn procedure. This procedure is required after certain transmission repairs or to
improve a customer’s concern of poor shift quality.
MODELS:
2015 - 2016
(BU)
Jeep Renegade
2015 - 2016
(UF)
Chrysler 200
2016
(FB)
Fiat 500X
2015
(KL)
Jeep Cherokee
2015
(VM)
Ram ProMaster City
NOTE: This bulletin applies to the following vehicles:
• BU vehicles equipped with the 948TE 9 speed transmission (Sales
Code DFH).
• FB vehicles equipped with the 948TE 9 speed transmission (Sales Code
DFH).
• KL vehicles equipped with either a 3.2L engine (sales code EHB) or
2.4L engine (Sales Code ED6) and equipped with the 948TE 9 speed
transmission (Sales Code DFH) or (Sales Code DFJ).
• UF vehicles equipped with either a 2.4L engine (Sales Code ED6) or
3.6L engine (sales code ERB) and equipped with the 948TE 9 speed
transmission (Sales Code DFH).
• VM vehicles equipped with a 2.4L engine (Sales Code ED6) and
equipped with the 948TE 9 speed transmission (Sales Code DFH).
21-013-16 REV. A
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SYMPTOM/CONDITION:
Customers may indicate that their transmission shift quality may be erratic.
DIAGNOSIS:
Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in
TechCONNECT, verify all engine systems are functioning as designed. If DTCs or
symptom conditions, other than the ones listed above are present, record the issues on the
repair order and repair as necessary before proceeding further with this bulletin.
If the above symptom/condition is present or if the transmission or valve body has been
repaired or replaced and adaptation memory cells were cleared, perform the Repair
Procedure
REPAIR PROCEDURE:
NOTE: A new software patch was released to wiTECH software version 15.02 which
will update the scan tool to 15.02.21 patch 2. The scan tool must be updated
to this software version or higher in order to perform the transmission Quick
Learn.
NOTE: Transmission Quick Learn must be performed any time the transmission is
repaired/replaced and/or the Valve Body or Transmission Control Module
(TCM) assembly is replaced. It must also be performed when the adaptation
memory cells are cleared with the wiTECH diagnostic scan tool.
Transmission Quick Learn is also one of the first steps to improve a
transmission shift quality concern on these vehicles.
NOTE: If the Valve Body or TCM assembly is replaced, the VB/Solenoid Learn
procedure must be run.
1. Using wiTECH, are there any active DTCs in the TCM memory?
a. YES>>> Using current published service information, diagnose and repair the
conditions that set the DTC(s) before proceeding with this bulletin.
b. NO>>> Proceed to Step #2.
NOTE: The Powertrain Control Module (PCM) and TCM calibration files must be at
the latest software level to perform this procedure.
NOTE: All labor times and procedures for reprogramming of TCM and PCM covered
under other service actions.
2. Check the TCM calibration and see if it is up to date. Are there any software updates
available for the TCM?
a. Yes>>> Flash the TCM to the latest software level available referring to all currently
published applicable TCM flash Service Bulletins available in Service Information for
detailed repair procedures and labor times. Proceed to Step #3 .
b. No>>> Proceed to Step #3.
3. Using wiTECH, check the PCM calibration and see if it is up to date. Are there any
software updates available for the PCM?
-3-
21-013-16 REV. A
a. Yes>>> Flash the PCM to the latest software level available. Refer to all currently
published applicable PCM flash Service Bulletins available in Service Information
for detailed repair procedures and labor times. Proceed to Step #4.
b. No>>> Proceed to Step #4.
4. Start the engine and monitor the transmission temperature on the Electronic Vehicle
Information Center (EVIC).
NOTE: **Transmission temperature must be at least 60°C (140°F) for the quick learn
procedure to function properly.**
NOTE: If the vehicle is equipped with the start/stop feature (Sales Code XBU) it must
be disabled prior to performing this procedure. To disable, press the on/off
switch located on the center switch bank near the HVAC controls.
5. Select the TCM module in wiTECH.
6. Select the “Misc Functions” tab.
NOTE: If the “Quick Learn” option does not appear on wiTECH and both the TCM
and PCM were just updated, restart the wiTECH application which should
now be populated with the “Quick Learn” option.
7. Select the “Quick Learn” procedure, and follow the on-screen instructions to reset and
learn the clutch adaptive values.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
Labor Operation
No:
18-19-05-S9
Description
Perform 9-Spd 948TE Transmission Quick
Learn Procedure
(1 - Semi Skilled)
FAILURE CODE:
ZZ
Service Action
Skill
Category
Amount
2- Automatic 0.4 Hrs.
Transmission