16-NA-371
Service Bulletin Details
Public Details for: 16-NA-371
This informational bulletin explains how the technician no longer needs to perform the 3 hour battery relearn procedure on 2017-2018 vehicles with start/stop.
Models from 2018
Models from 2017
File in Section: Bulletin No.: Service Bulletin Date: 16-NA-371 August, 2017 INFORMATION Subject: Information on Power On Reset, Battery Learn Procedure No Longer Required Brand: Model: Model Year: VIN: from to 2017 2018 from Engine: Transmission: to Encore Envision Buick LaCrosse Regal Verano ATS Cadillac CT6 CTS XT5 Cruze Chevrolet Impala Malibu Trax GMC Acadia (VIN N) Involved Region or Country North America, Middle East, Europe, Russia, South America, Israel, South Korea and China Additional RPO KL9 Condition The Technician may find the Battery Sensor Module 3 hour learn procedure is missing from SI. Information A new feature is available starting with 2017 model year vehicles with Start/Stop. The battery learn procedure is no longer required after a battery disconnect. Starting in model year 2017, a feature was added called Power on Reset. The following parameters were added to the Diagnostic Aids in the SI document, Stop/Start System Malfunction; Battery Sensor Module Battery State Information = Available/Not Available Copyright 2017 General Motors LLC. All Rights Reserved. AND Battery Sensor Module Reset Occurred - Using Estimated State of Charge = Yes/No GDS2 has been updated to display the above parameters. They can be found under Engine Control Module, Start/Stop System Data. The vehicle will continue to use an estimated state of charge until the vehicle sits for the three hours and then it will start using the actual state of charge value. Stop/ start will function normally before and after the learn occurs and will be seamless to the customer. Page 2 August, 2017 Version 2 Modified Aug 3, 2017 - Added the 2018 Model Year. GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information. Bulletin No.: 16-NA-371 WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION