16-NA-380
Service Bulletin Details
Public Details for: 16-NA-380
This technical bulletin provides a procedure on how to perform a quick test to check if the dpf is the cause of excessive soot from the tailpipe.
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Bulletin No.: 16-NA-380 Date: Aug-2017 Subject: Brand: Chevrolet Diagnostic Tip for Excessive Smoke from Tail Pipe, DTC P2002 Set Model: Model Year: VIN: from to Express 2010 2018 Colorado 2011 2018 Savana 2010 2018 Canyon 2011 2018 from Engine: Transmission: to Diesel Engine (LGH, LML, LUZ, LWN, L5P, LH7) Cruze Silverado GMC Sierra Involved Region or Country North America and Israel Condition Some customers may comment about excessive smoke coming from the tail pipe. The Technician may find: • DTC P2002 set. • Cracked or broken Diesel Particulate Filter (DPF). Correction A properly functioning diesel particulate filter should remove most if not all soot particles from the exhaust stream. The following test should not be performed immediately after a regeneration because of the reduced filtration efficiency of the DPF without any soot in it. The purpose of this test is to aid in diagnosing a DPF that has failed internally. Service Procedure 1 Note: Assistance may be required to perform exhaust soot flow test. With assistance, the engine will need to rev to Wide Open Throttle 3 consecutive times while using a cheese cloth or equivalent, over the tail pipe. • A failed DPF has excessive soot particulates on the cheese cloth or equivalent. Refer to the graphic. • A DPF that is working properly should show no or very minimal signs of soot particulates. If the DPF has been found to be the cause of the heavy soot. Replace the DPF. Refer to Exhaust Particulate Filter Replacement in SI. If the DPF has been found not to be cause of the heavy soot, refer to SI for further diagnostic testing. Warranty Information For vehicles repaired under warranty, use: Labor Operation Description Labor Time 4050860 Exhaust Particulate Filter Replacement Use Published Labor Operation Time Version 2 Modified August 31, 2017 — Updated Model Years. GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information. WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION 2