5NP-U8A5U-06
Service Bulletin Details
Public Details for: 5NP-U8A5U-06
Hyundai motor america is conducting a service campaign to update the obc(on board charger)software on certain 2016-17 model year sonata plug-in hybrid vehicles. Service campaign t2z provides a service procedure to update the obc software.
Models from 2017
2017 HYUNDAI SONATA PLUG-IN HYBRID |
Models from 2016
2016 HYUNDAI SONATA PLUG-IN HYBRID |
To: Hyundai Dealership General Managers, Sales Managers, Service Managers, Parts Managers, and Warranty Administrators From: Hyundai Motor America Date: 05/02/18 Subject: Service Campaign T2Z – 2016-17 Sonata Plug-In Hybrid OBC Update(TSB# 18-01-020) Hyundai Motor America is conducting a Service Campaign to update the OBC(On Board Charger)software on certain 2016-17 model year Sonata Plug-In Hybrid vehicles. Service Campaign T2Z provides a service procedure to update the OBC software. In order to identify only those vehicles affected by Service Campaign T2Z, it will be necessary to access Hyundai Motor America’s “Warranty Vehicle Information” screen via WEBDCS before starting the repair. The “Warranty Vehicle Information” screen will identify affected vehicles with an open Service Campaign T2Z. A listing of VEHICLES is also located on WEBDCS, SERVICE tab, select INFORMATION, and select UNCOMPLETED CAMPAIGN VIN LISTING – Dealer Stock and Retailed. TSB #18-01-020 is available on Hyundai’s Website as of May 01, 2018. It contains instructions on performing the service and submitting the campaign claim. Applicable software for this campaign is available on Hyundai’s Service Website. It is IMPORTANT TO SUBMIT A CAMPAIGN CLAIM FOR EACH VEHICLE SERVICED so your dealership can be compensated for your work and Hyundai can maintain accurate records of campaign completions. LEGAL LIABILITY NOTICE: You are required to keep confidential any and all information and documents provided to you by Hyundai Motor America in the conduct of carrying out work for this service campaign. Hyundai Motor America dealers may use owner information provided for the campaign only for the purpose of conducting and performing this service campaign, and for no other purpose. Hyundai appreciates your cooperation and support. Questions may be directed to your District Parts and Service Manager or Warranty HELPREP line at 1-877-446-2922. HYUNDAI MOTOR AMERICA