16-100-16

ATTENTION:
CLAIMS PERSONNEL q
IMPORTANT - All
Service Personnel
Should Read and
Initial in the boxes
provided, right.
SERVICE MANAGER
© 2016 Subaru of America, Inc. All rights reserved.
GENERAL MANAGER q
PARTS MANAGER
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q
SERVICE BULLETIN
APPLICABILITY:	2010-11MY Legacy and Outback 2.5L NA Models
SUBJECT:	Transmission Control Module (TCM) Reprogramming
File Availability for Inconsistent Engine Braking “Feel”
NUMBER: 16-100-16
DATE: 04/15/16
INTRODUCTION
This bulletin announces availability of reprogramming files to optimize the TCM. The files will
address customer concerns of inconsistency in the amount of engine braking experienced when
using Manual mode (or paddle shifters if equipped) when descending long downgrades.
PACK FILE APPLICABILITY:
Model
PAK File Name
New TCM Part
Number
Old TCM Part
Numbers
Decryption
Keyword
New TCM CID
Number
2010MY
Legacy
30919AB014.pak
30919AB014
30919AB010,
011, 012 & 013
507E6259
Z5F3E083
2010MY
Outback
30919AB024.pak
30919AB024
30919AB020,
021, 022 & 023
6933FF47
Z5F3E183
2011MY
Legacy
30919AB673.pak
30919AB673
30919AB670,
671 & 672
C42507B4
Y6F3E082
2011MY
Outback
30919AB683.pak
30919AB683
30919AB680,
681 & 682
AA9EF073
Y6F3E182
PACK FILE APPLICABILITY:
• Reprogram the TCM using the SSM4 following the normal FlashWrite procedure.
NOTES:
SOA now highly recommends connecting the Midtronics GR8 Diagnostic Battery Charger to the
vehicle and utilizing the Power Supply Mode feature anytime a vehicle control module is being
reprogrammed. Once the GR8 is connected to the vehicle, as long as the battery is fully charged, it
takes less than 3 minutes to boot-up the charger, select the Power Supply Mode, and have the battery
voltage stabilized and ready for reprogramming.
VERY IMPORTANT: This information is applicable to the Midtronics GR8 Diagnostic Battery
Charger ONLY. It does not apply to any other brand / type of “generic” battery charger whatsoever.
ONLY the GR8 and its Power Supply Mode feature has been tested and approved by Subaru of
America, Inc. (SOA).
Continued...
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles,
or to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how to
do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.
Bulletin Number: 16-100-16; Date 04/15/16
SUBARU OF AMERICA, INC. IS
ISO 14001 COMPLIANT
ISO 14001 is the international standard for
excellence in Environmental Management
Systems. Please recycle or dispose of
automotive products in a manner that is friendly
to our environment and in accordance with all
local, state and federal laws and regulations.
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• If the GR8 indicates the vehicle’s battery must be charged, charge the battery using the GR8 before
proceeding to reprogram the vehicle while using the Power Supply Mode.
• Control module failures as a result of battery discharge during reprogramming are not a matter for
warranty. Should any DTCs reset after the reprogramming update is performed, diagnose per the
procedure outlined in the applicable Service Manual.
Warranty / Claim Information:
For vehicles within the Basic New Car Limited or Powertrain Warranty period or covered by a
Subaru Added Security Powertrain, Classic or Gold plan, this repair may be submitted using the
following claim information:
Labor Description
TCM Reprogramming
Labor Operation #
A860-737
Fail Code
MJZ-48
Labor Time
0.4
IMPORTANT: The NEW Calibration Identification number (CID) for any newly-installed
programming (as confirmed from the actual control module AFTER installation) MUST be noted on
the repair order as this information is required for claim submission.
NOTE: The pack file listings provided in this bulletin are the latest available at the time of
publishing. Updates are often released thereafter without revision to the original bulletin. For this
reason, it is critical to always have the latest version of Select Monitor software installed on your
system. You can confirm if a later version is available by entering the CID listed in this bulletin into
FlashWrite. If a newer CID is shown as available in FlashWrite, reprogram using that file.
IMPORTANT REMINDERS:
		 •
			
SOA strongly discourages the printing and/or local storage of service information as 			
previously released information and electronic publications may be updated at any time.
		
•
Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
		
•
Always refer to STIS for the latest service information before performing any repairs.
Bulletin Number: 16-100-16; Date 04/15/16
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