K59752430

Solution K59752430
Thursday, May 3, 2018 10:38:23 PM CEST
NA_MACK_Vehicle_Range
NA_MACK_Vehicle_Ran
ge
LR , MRU , CHU , CXU , GU , TD
Engine family
Engine family
MP7 , MP8 , MP10
Emission Standard
Emission Standard
US15
** SOLUTION **
Title (customer effect)
Mack Chassis - Diagnostic Trouble Code ( DTC ) P20CF, Diagnosis And Repair - US14
+OBD15, Commonly Model Year 2016
Cause
P20CF may log in US14+OBD15 chassis; Guided Diagnostics (GD) may result in No
Fault Found (NFF).
Solution
Verify the chassis emissions level
• Details can be found in the Product Details box on the Product tab in PTT as seen below:
Review the Detailed Status Information for the relevant code on the DTC Readout.
Once emissions level is confirmed as US14+OBD15
- Software improvements have been released to address this code. Refer to the table below:
If software is current and the code is present, the code confirmed status should be
verified to be True as shown above before continuing diagnosis. If the status is False and there
are no related codes or symptoms, clear the code and release the vehicle.
Internal comments (BO)
FSB284-064
Solution visibility
Dealer distribution
Function(s)/component(s) affected
Function affected
FSB
, fuel supply , Fuel Dosing , 1 1 0 EMS , Diagnostic tool
Function Group
Function Group
254 catalytic converter; exhaust emission control equipment , 258 emissions aftertreatment , 284 control system, fuel supply
Customer effect
Main customer effect
regeneration , calibration/programming/pairing/missing operation , diagnostics
/methodology , efficiency/abnormal behavior , fault code/display
Fluid implicated
fuel
Lights/Messages on
information display
Driver's information warning pictogram
Fault code(s)
OBD 2013 Diagnostic
Trouble Codes
P20CF
Conditions
Vehicle operating mode
Frequency of occurrence of
problem
when driving , when stationary
random
Administration
Author
RU4469V
Dealer ID
RU4469V
Last modified by
RU4469V
Creation date
20-04-2018 16:04
Date of last update
20-04-2018 16:04
Status
Published