15-160-13R

ATTENTION:
GENERAL MANAGER
PARTS MANAGER
CLAIMS PERSONNEL
SERVICE MANAGER
q
q
q
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IMPORTANT - All
Service Personnel
Should Read and
Initial in the boxes
provided, right.
SERVICE BULLETIN
APPLICABILITY:	2013 MY Outback with seat back protector
SUBJECT:
Poor Fit of Seat Back Protector
NUMBER: 15-160-13R
DATE: 03/18/13
REVISED: 05/08/13
INTRODUCTION
The 2013 MY Outback has a rear seat back protector available as an accessory. This seat back
protector is used along with a cargo tray to protect the back of the rear seats when cargo is loaded into
the cargo area when the rear seats are folded down.
When the rear seats are folded up, there is a natural tendency for the seat back protectors to slightly
pull away for the rear seat back. This is a natural condition and does not indicate a problem with the
installation of the rear seat back protector.
If the seat back protector buckles outward from the rear seat back excessively, please make sure the
seat back protector is installed properly. A seat back protector that is installed too low on the rear seat
back will interfere with a bracket in between the cargo area floor and the rear seats. This interference
causes the seat back protector to buckle when the seats are folded upright.
Typical seat back protector fit
Poor appearance of seat back protector due
to improper installation
Continued...
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles, or
to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how
to do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.
Bulletin Number: 15-160-13R; Date: 05/08/13
SUBARU OF AMERICA, INC. IS
“ISO 14001 COMPLIANT”
The international standard for excellence
in Environmental Management Systems.
Please recycle or dispose of automotive
products in a manner that is friendly to our
environment and in accordance with all
local, state and federal laws and regulations.
Page 1
Check the distance from the top edge of the seat back protector to the point of transition between
the rear seat back material and the seat fabric. If the top edge of the seat back protector is not at the
right distance from the transition between seat back and seat materials, remove the clips from the seat
back protector and reinstall.
Rear seat back
protector
Rear seats folded
down
2 1/
2" 2
Seat
material
3/4"
Rear seat
back
material
Transition between
seat back material
and seat material
For proper placement of the rear seat back protector, make sure the
recommended placement in the installation instruction is followed.
Place tray in position and use awl to make holes in the seat back material in all 5 grommet locations.
A
x5
2-1/2" – 2-3/4"
Transition between carpet
and seat material
Maintain equal distances
between edge of seats
and tray
Continued...
Bulletin Number: 15-160-13R; Date: 05/08/13
Page 2
Seat back protector installed too low. Dimension
from transition between seat back material and
seat material to top edge of seat back protector
must be between 2 1/2" and 2 3/4"
Transition between seat back material
and seat material.
Remove clips from seat back
Reinstall seat back protector so that the
top edge is the correct height from the
transition point
Transition between seat back material
and seat material
Continued...
Bulletin Number: 15-160-13R; Date: 05/08/13
Page 3
WARRANTY / CLAIM INFORMATION
For vehicles within the Basic New Car Limited Warranty period, this repair may be claimed using the
following information:
LABOR DESCRIPTION
LABOR
OPERATION #
FAIL
CODE
LABOR
TIME
Rear Seat Back Protector R&R, ONE or BOTH
A063-803
ZOQ-03
0.2
Bulletin Number: 15-160-13R; Date: 05/08/13
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