FCFM

Service Bulletin Details

Public Details for: FCFM

This is to advise you of the current situation for supply of 2014 forester carpet floor mats. Soa sincerely appreciates the difficulty that dealers are encountering by not having mats for the new forester. Please understand that we are taki


- 2014 -

Update - 2014 Forester Carpet Floor Mats
TO:
SDC EST CEN WST
FROM:
Subaru of America, Inc.
DEPARTMENT: Parts & Service
DATE:
05/08/2013
CATEGORY:
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This is to advise you of the current situation for supply of 2014 Forester Carpet Floor
Mats.
SOA sincerely appreciates the difficulty that dealers are encountering by not having
mats for the new Forester. Please understand that we are taking every possible
effort to resolve this problem. Unfortunately, we have been unable to obtain any
supply of floor mats from our current supplier, which meet our quality requirements.
Therefore, we are re-sourcing these mats from another supplier. Our current
expectation is that mats will be available in early to mid June.
We also must advise dealers that the use of non-genuine or aftermarket floor mats
is not recommended, due to safety concerns. However, SOA does have a limited
supply of all weather mats for the 2014 Forester, for dealers that need a solution for
a retail customer. These mats can be obtained by contacting the Parts Information
Coordinators at 1-866-782-2782.
Thank you very much for your assistance.


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