5NP-G6U8K-07

GROUP
CAMPAIGN
DATE
Technical Service Bulletin
SUBJECT:
JUNE, 2018
NUMBER
18-01-021
MODEL(S)
ELANTRA TOURING
(FD)
INSTRUMENT CLUSTER LCD SCREEN INSPECTION AND
REPLACEMENT (SERVICE CAMPAIGN T2N)
This TSB supersedes TSB 17-01-067 to add a step advising the reinstallation of the instrument
cluster blue LED light cover.
 IMPORTANT
*** Retail Vehicles Only ***
Dealers must perform this Service Campaign whenever an affected vehicle is in the shop for any
maintenance or repair.
When a vehicle arrives at the Service Department, access Hyundai Motor America's "Warranty
Vehicle Information" screen via WEBDCS to identify open Campaigns.
Description: On certain 2012 Elantra Touring (FD), the LCD screen display in the cluster may exhibit
no illumination. If there is no illumination, the odometer, gear selection, and door ajar information will
not be visible by the driver.
This bulletin describes the service procedure to replace the LCD screen to correct the display
condition.
Applicable Vehicles: Certain 2012 Elantra Touring (FD)
Circulate To: General Manager, Service Manager, Parts Manager, Warranty Manager, Service
Advisors, Technicians, Body Shop Manager, Fleet Repair
SUBJECT:
INSTRUMENT CLUSTER LCD SCREEN INSPECTION AND REPLACEMENT
(SERVICE CAMPAIGN T2N)
Parts Information:
PART NAME
PART NUMBER
QTY.
96420-2L300QQH
(Automatic Transmission)
(20 pins top row, 14 pins bottom row)
1
96420-2L200QQH
(Manual Transmission)
(20 pins top row, 10 pins bottom row)
1
LCD Screen Kit
Tools Required:
TOOL NAME
IMAGE
90 Degree Angle Pick
Warranty Information:
MODEL
Elantra Touring
(FD)
OP. CODE
OPERATION
OP. TIME
70C070R0
Cluster LCD
Inspection
0.3 M/H
70C070R1
Cluster LCD
Inspection and
Replacement
CAUSAL PART NATURE CAUSE
94011-2L050
M12
ZZ7
0.5 M/H
NOTE 1: Submit Claim on Campaign Claim Entry Screen
NOTE 2: If a part is found in need of replacement while performing Service Campaign T2N and
the affected part is still under warranty, submit a separate warranty claim using the same
Repair Order. If the affected part is out of warranty, submit a Prior Approval Request for
goodwill consideration prior to performing the work.
TSB #: 18-01-021
Page 2 of 9
SUBJECT:
INSTRUMENT CLUSTER LCD SCREEN INSPECTION AND REPLACEMENT
(SERVICE CAMPAIGN T2N)
Service Procedure:
INSTRUMENT CLUSTER REMOVAL
1. Using a Phillips screwdriver, remove the two
screws holding the cluster bezel cover.
Disconnect the wire harness connector and
remove the cluster bezel cover.
2. Remove the four screws holding the instrument
cluster.
Disconnect the wire harness connectors and
remove the instrument cluster.
TSB #: 18-01-021
Page 3 of 9
SUBJECT:
INSTRUMENT CLUSTER LCD SCREEN INSPECTION AND REPLACEMENT
(SERVICE CAMPAIGN T2N)
INSTRUMENT CLUSTER INSPECTION
1. If the manufacturing date is on or within
February, 2012 to November, 2015, then
replace the instrument cluster LCD screen.
Manufacturing Date
If the manutacturing date is not within the date
range mentioned above, then do not replace
the instrument cluster LCD screen. Reinstall
the instrument cluster and campaign is
complete. Use labor op 70C070R0.
Example: E: First digit represents the year.
ELX
L: Second digit represents the month.
X: Third digit represents the day.
E = 2009
L = December
X = 24th
The instrument cluster was manufactured
on December 24th, 2009.
Manufacturing Year:
E
F
G
H
I
J
K
L
M
2009 2010 2011 2012 2013 2014 2015 2016 2017
Manufacturing Month:
A
B
C
D
E
F
G
H
I
J
K
L
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Manufacturing Day:
A B C D E F G H I J K L M N O P Q R S T U V
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22
W X Y Z 1 2 3 4 5
23 24 25 26 27 28 29 30 31
Legend
= Code found on the instrument cluster label (Example: ELX)
= Actual Date
TSB #: 18-01-021
Page 4 of 9
SUBJECT:
INSTRUMENT CLUSTER LCD SCREEN INSPECTION AND REPLACEMENT
(SERVICE CAMPAIGN T2N)
INSTRUMENT CLUSTER LCD SCREEN REPLACEMENT
1. Wear the provided gloves.
!
CAUTION
You MUST wear the provided gloves
before starting the LCD screen
replacement procedure. The gloves
will prevent fingerprints from
imprinting onto the instrument
cluster.
Perform the LCD screen
replacement on a clean surface
bench to prevent any debris from
entering the instrument cluster.
2. Carefully pinch the clear locking tabs around
the instrument cluster to remove the clear
plastic cover.
Image on the right illustrates the clear plastic
cover removed.
TSB #: 18-01-021
Page 5 of 9
SUBJECT:
INSTRUMENT CLUSTER LCD SCREEN INSPECTION AND REPLACEMENT
(SERVICE CAMPAIGN T2N)
3. Carefully pinch the black locking tabs around
the instrument cluster to remove the black
cover.
Image on the right illustrates the black cover
removed.
4. Use a 90 degree angle pick and carefully pry
upward at the two locations (center of the LCD
screen) shown in the pictures.
NOTICE
The pick is placed in center of the top
and bottom of the LCD screen.
TSB #: 18-01-021
Page 6 of 9
SUBJECT:
INSTRUMENT CLUSTER LCD SCREEN INSPECTION AND REPLACEMENT
(SERVICE CAMPAIGN T2N)
5. Remove the LCD screen and discard.
6. Lift upward and remove the blue LED light
cover.
Use a shop air gun and clean the LED lighting
area and pins locations.
Reinstall the blue LED light cover.
NOTICE
Example: Automatic transmission
vehicle, there are 14 pins and 20 pins
sides. When installing the LCD
screen, align the pins to its
appropriate location.
TSB #: 18-01-021
14 pins
20 pins
Page 7 of 9
SUBJECT:
INSTRUMENT CLUSTER LCD SCREEN INSPECTION AND REPLACEMENT
(SERVICE CAMPAIGN T2N)
7. Before installing the new LCD screen, remove
the bottom protective film.
.
8. Carefully align the pins to the correct position.
Assure no two pins are positioned to one hole.
9. Gently press down on the two locations as
shown in the picture.
NOTICE
The LCD screen only requires
minimal pressing force to be fully
seated. If it does not seat smoothly,
then two pins were seated into one
hole. Simply remove the LCD screen,
adjust the pins, and reinstall.
!
CAUTION
Do not press at the center point of
the LCD screen. Pressing at the
center point may cause the LCD
screen to crack.
TSB #: 18-01-021
Page 8 of 9
SUBJECT:
INSTRUMENT CLUSTER LCD SCREEN INSPECTION AND REPLACEMENT
(SERVICE CAMPAIGN T2N)
10. Press the LCD screen in until the four locking
tabs are in place.
11. Remove the top protective film cover.
12. Install all removed parts in reverse of removal.
13. Confirm the instrument cluster LCD screen is
displaying and operating normally.
NOTICE
If the LCD screen is not displaying
and operating normally, then replace
with another new LCD screen.
TSB #: 18-01-021
Page 9 of 9