K27316944

Solution K27316944
Friday, July 6, 2018 3:35:30 PM CEST
Mack Models
Mack Model
LR , LEU , MRU , CHU , CXU , GU , TD
Engine family
Engine family
MP7 , MP8 , MP10
Emission Standard
Emission Standard
US15 , US14 GHG
** SOLUTION **
Title
Mack Chassis - Diagnostic Trouble Code ( DTC ) P208A Lighting The Malfunction
Indicator Lamp ( MIL ) - US14+OBD13 And US14+OBD15 Emissions, Common
Model Years 2015 And 2016
Cause
Diagnostic Trouble Code ( DTC ) P208A Reductant Pump "A" Control may log
intermittently on US14+OBD13 And US14+OBD15 Emissions (Model Year 2015,
2016) chassis, commonly during an engine cold start.
Solution
Verify the chassis emissions level
• Details can be found in the Product Details box on the Product tab in PTT as seen below:
Review the Detailed Status Information for the relevant code on the DTC Readout.
Software improvements have been released for both emissions levels to address
this DTC. Field Service Bulletins with information and instructions have been
published for each emissions level. Both FSBs can be found under the Service tab
in Impact, Function Group 284. The articles can also be searched for by Title.
Refer to the chart below for the correct bulletin information:
Emissions Level
(Model Year)
Field Service Bulletin
US14+OBD13
(2015)
FSB 284-066 Engine Control Module (ECM) and
Aftertreatment Control Module (ACM),
Reprogramming
US14+OBD15
(2016)
FSB 284-064 Engine Control Module (ECM) and
Aftertreatment Control Module (ACM),
Reprogramming
If the Bulletin does not appear when searched with either VIN or Chassis
information entered, search by model:
1. Clear any chassis information from the Search box.
2. Select or enter the applicable model.
3. Make sure Title is selected in the Search By field. Enter the correct Bulletin
title in the text entry field.
4. Press the Search button. The operation will appear in the results window.
5. Select the correct vehicle configuration from the list that appears as shown
below:
If software shows to be current, ensure the Confirmed DTC status is True as
shown above, then proceed with diagnostics. Review and diagnose any related
codes prior to replacing any parts for P208A findings.
- If the Confirmed DTC status is FALSE, DO NOT proceed with diagnosis.
Address any other issues, clear the codes, and release the chassis.
NA_Sister solutions
K40341485
Campaign code
FSB284-064, FSB284-066
Solution visibility
Dealer distribution
Function(s)/component(s) affected
Function affected
DEF Dosing , SCR , battery/power supply , low voltage disconnect , 1 1 0 EMS , 2 1
0 ACM , Diagnostic tool
Function Group
Function Group
254 catalytic converter; exhaust emission control equipment , 258 emissions aftertreatment , 284 control system, fuel supply
Customer effect
Main customer effect
regeneration , power supply , calibration/programming/pairing/missing operation , diag
nostics/methodology , efficiency/abnormal behavior , fault code/display
Fluid problem
priming/loss of prime
Fluid implicated
AdBlue
Fault code(s)
OBD 2013 Diagnostic
Trouble Codes
P208A
Conditions
Vehicle operating mode
Frequency of occurrence of
problem
on start-up , when driving , when stationary
random
Administration
Author
RU4469V
Dealer ID
RU4469V
Last modified by
RU4469V
Creation date
19-04-2018 22:04
Date of last update
19-06-2018 21:06
Review date
30-06-2020 00:06
Status
Published