12-243-18

ATTENTION:
CLAIMS PERSONNEL q
IMPORTANT - All
Service Personnel
Should Read and
Initial in the boxes
provided, right.
SERVICE MANAGER
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GENERAL MANAGER q
PARTS MANAGER
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SERVICE BULLETIN
APPLICABILITY:
2015-2018MY WRX and WRX STI Models
NUMBER: 12-243-18
SUBJECT:
		
Paint Chipping between Hood Grille (Scoop)
and Hood
DATE: 06/06/18
INTRODUCTION:
This bulletin replaces TSB 12-201-16R and provides a new repair procedure to address customer
concerns of the hood scoop scrubbing the finish of the hood panel in the areas shown in the photo
below. Due to different expansion rates between the metal hood panel and the resin material used for
the hood scoop, the edges of the scoop’s rear corners may come in contact with the hood panel and
abrade the finish.
The procedure involves installation of a new hood scoop assembly which includes re-designed Sealer
Tapes to eliminate contact between the scoop and hood panel.
PRODUCTION CHANGE INFORMATION:
The new Hood Grille (scoop) p.n. 90829VA010NN (which includes the new Sealer Tapes) was
incorporated into production starting with VIN: J*817519.
PART INFORMATION:
Description
Part Number
GRILLE HOOD F ASSEMBLY
90829VA010NN
Continued...
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles,
or to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how to
do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.
Bulletin Number: 06-243-18; Date 06/06/18
Subaru of America, Inc. is
ISO 14001 Compliant
ISO 14001 is the international standard for
excellence in Environmental Management
Systems. Please recycle or dispose of
automotive products in a manner that is friendly
to our environment and in accordance with all
local, state and federal laws and regulations.
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NOTES:
• The new hood grille is shipped unpainted therefore finishing to match the vehicle’s body
color will be required.
•
In the event replacement Sealing Tapes are needed, they are available separately from the
scoop assembly by ordering p.n. 90875VA030.
SERVICE PROCEDURE / INFORMATION:
1. CAREFULLY remove the inner hood duct and scoop following the procedure in the
applicable Service Manual.
2. Repair any abraded paint on the hood using touch-up paint. If the damage is too severe for
the use of touch-up paint, a body shop spot repair may be necessary. If it is believed any
more involved repairs are required, consult your DPSM before proceeding.
3. Identify the molded-in part number of the scoop currently installed:
•
If the part number is 90821VA000 or 90821VA002NN (the part number may or may not
be molded into the part), replace it with the new part number 90829VA010NN.
•
If the VIN is after the production change or the scoop has already been replaced with the
new part described in the image below, further inspection will be required for the cause of
the paint damage outlined above in the Introduction section.
4. Paint the new scoop using normal refinishing procedures.
5. Using the illustration below as a guide, clean the areas of the new scoop where the Sealer
Tapes will be applied with a mild solvent on a clean shop cloth and dry completely.
Continued...
Bulletin Number: 06-243-18; Date 06/06/18
Page 2 of 3
6. A close inspection of the underside perimeter
will reveal a molded-in Guide Line to identify
where the Sealing Tapes are to be positioned
when applied. Use this photo as a reference
to show how the completed tape installation
should appear. CAREFULLY peel the
backing and beginning at the “Starting Point”,
apply the Sealing Tape INSIDE the Guide
Line. Be careful not to stretch the tape while
applying it.
TIP: To make the Sealing
Tape more manageable,
peel the backing as the tape is applied.
Sealing Tape applied
against inside edge of
Guide Line.
7. Reinstall the scoop and related components in reverse order of removal. Torque the four
8mm retaining nuts and two hex bolts to 39 inch-pounds.
WARRANTY / CLAIM INFORMATION:
For vehicles within the Basic New Car Limited Warranty period, this repair may be claimed using the
following information:
Labor Description
Labor Operation #
Failure Code
Labor Time
HOOD GRILLE (SCOOP) R&R, INSPECT & REPLACE
B915-195
0.4
0.2
INSTALL HOOD GRILLE (SCOOP) REPAIR KIT
C915-193
HOOD GRILLE(SCOOP) REPLACE W/ REFINISH
C915-194
HOOD PAINT TOUCH-UP
C915-191
HOOD COLOR COAT
C915-192
2.0
SUBLET REPAIR, ADMINISTRATION EXPENSES
C101-108
0.3
XIW-48
0.9
0.2
NOTE: Up to $12.00 can be claimed in Sublet to cover the cost for touch-up paint.
IMPORTANT REMINDERS:
•
SOA strongly discourages the printing and/or local storage of service information as
previously released information and electronic publications may be updated at any time.
•
Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
•
Always refer to STIS for the latest service information before performing any repairs.
Bulletin Number: 06-243-18; Date 06/06/18
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