ZH2_Dealer Daily

Toyota Motor Sales, USA, Inc.
Product Quality and Service Support, Quality Compliance
Published: June 8, 2018
Approved By: Tom Trisdale
Vice President, Product Quality and Service Support
To:
All Toyota Dealers
From:
Quality Division – Product Quality and Service Support
6565 Headquarters Drive
Plano, TX 75024
(469) 292-4000
**UPDATED U-Joint Parts Information**
Customer Support Program ZH2
Certain 2005 – 2011 Model Year Tacoma
Coverage for Propeller Shaft Universal Joints
Certain U-joint kits (campaign part # 04007-13204) used in Customer Support Program ZH2 may have been produced
without the appropriate amount of grease. These parts should not be installed on vehicles.
Previously we requested that dealers return their current stock of this part number that does not have a GREEN dot
on the box and on the U-joint as indicated in the photos on the following page. The supplier is now marking this part
number with a BLUE dot on the U-joint, and no marking on the box as indicated in the photo on the following page. If
either of these markings ARE NOT present, dealers should return the part.
If either of these marking ARE NOT present, your facing PDC (Parts Distribution Center) may create a manual R8
exception return for these parts, and you can return them to your facing PDC for credit. Toyota is working to stock
new inventory of these parts.
Note that grease should not be added to these U-joint kits. They are designed to have the appropriate amount of
grease applied during production and are non-serviceable.
For the U-joint kit ONLY, use the chart below to determine if the U-joint had enough grease applied:
Part #
04007-13204
04007-13204
04007-13204
Dot Color
No Dot
Green
Blue
Dot Location
N/A
See image below
See image below
© 2018 Toyota Motor Sales, USA
Use or Do Not Use
Do Not Use
Use
Use
P a g e |2
U-joint Package Location
U-joint Part Location
No Marking On Packaging
NOTE: The U-joint package and the U-joint should both have green dot; if both do not have a green dot, the
part SHOULD NOT be used.
Thank you for your cooperation.
TOYOTA MOTOR SALES, U.S.A., INC.
© 2018 Toyota Motor Sales, USA