NTB18-041
Service Bulletin Details
Public Details for: NTB18-041
2018 rogue, rogue hybrid and rogue sport; unexpected operation of aeb, feb or fcw if you confirm the following system(s) operate unexpectedly or the customer reports unexpected operation: - aeb (automatic emergency braking) - feb (for
- 2018 -
Models from 2018
2018 NISSAN ROGUE |
Classification: Reference: EL18-005 Date: NTB18-041 June 8, 2018 2018 ROGUE, ROGUE HYBRID AND ROGUE SPORT; UNEXPECTED OPERATION OF AEB, FEB OR FCW APPLIED VEHICLES: 2018 Rogue (T32) 2018 Rogue Sport (J11) 2018 Rogue Hybrid (T32) IF YOU CONFIRM The following system(s) operate unexpectedly or the customer reports unexpected operation: AEB (Automatic Emergency Braking) FEB (Forward Emergency Braking) FCW (Forward Collision Warning) ACTION Refer to the Repair Overview on page 2. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. 1/26 Repair Overview The follow system(s) operate unexpectedly or the customer reports unexpected operation in an Applied Vehicle: AEB (Automatic Emergency Braking) FEB (Forward Emergency Braking) FCW (Forward Collision Warning) Check the Laser/Radar part number (Step 20) and compare it to Table A on page 9. Does step 20B indicate that Laser/Radar reprogramming is available? No Yes Reprogram Laser/Radar control unit. Page 3 Check the ICC/ADAS part number (Step 45) and compare it to Table B on page 21. Is part number in Table B? No Yes Reprogram ICC/ADAS control unit with Service Procedure starting on page 20. Done. NOTE: If reprogramming is not available, refer to the Electronic Service Manual (ESM) for further diagnostic information. 2/26 NTB18-041 SERVICE PROCEDURE Laser/Radar Reprogramming IMPORTANT: Before starting, make sure: ASIST on the CONSULT PC has been synchronized (updated) to the current date. All CONSULT–III plus (C-III plus) software updates (if any) have been installed. NOTE: The CONSULT PC automatically gets applicable reprogramming data during ASIST synchronization. A screen print for Warranty documentation can be done from the CONSULT PC during this process while still connected to the vehicle. The CONSULT PC is connected to the internet via a cable or Wi-Fi. Later in the procedure you will be required to enter your User Name and Password. The CONSULT PC must be connected to the Internet. If you do not know your User Name and Password, contact your Service Manager. No DTCs stored. o Use C-III plus to perform Self Diagnosis for all systems. o If there are any DTCs diagnose, perform repairs, and erase DTCs before continuing. 1. Connect the plus Vehicle Interface (plus VI) to the vehicle. Make sure to use the correct VI for C-III plus (plus VI). CAUTION: Make sure the plus VI is securly connected. If the plus VI connection is loose during reprogramming, the process will be interrupted and the control unit may be damaged. 2. Connect the AC Adapter to the CONSULT PC. CAUTION: Be sure to connect the AC Adapter. If the CONSULT PC battery voltage drops during reprogramming, the process will be interrupted and the control unit may be damaged. 3/26 NTB18-041 3. Connect the GR-8 to the vehicle 12 volt battery: Set the GR-8 to “Power Supply” mode. CAUTION : DO NOT use a standard battery charger for Hybrid vehicles. Make sure to connect the GR-8 securely to the 12V battery. Make sure the battery voltage stays between 12.0V and 15.5V during reprogramming. If the battery voltage goes out of this range during reprogramming, the control unit may be damaged. 4. Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.) within range of the CONSULT PC and the VI. CAUTION: Make sure to turn OFF all external Bluetooth® devices. If Bluetooth® signal waves are within range of the CONSULT PC and the VI during reprogramming, reprogramming may be interrupted and the control unit may be damaged. 5. Turn the ignition ON with the engine OFF. The engine must not start or run during the reprogramming procedure. 6. Turn OFF all vehicle electrical loads such as exterior lights, interior lights, HVAC, blower, rear defogger, audio, NAVI, seat heater, steering wheel heater, etc. 7. Turn ON the CONSULT PC. 8. Select CONSULT-III plus (open C-III plus). 4/26 NTB18-041 9. Wait for the plus VI to be recognized. Serial number will display when the plus VI is recognized. Plus VI is recognized Figure 1 10. Select Re/programming, Configuration. Step 10 Figure 2 5/26 NTB18-041 11. Use arrows (if needed) to view and read all precautions. 12. Check the box confirming the precautions have been read. 13. Select Next. Step 11 Step 12 Step 13 Figure 3 14. Select Automatic Selection(VIN). If the screen in Figure 4 does not display, skip to step 15. Step 14 Example Figure 4 6/26 NTB18-041 15. Make sure VIN or Chassis # matches the vehicle’s VIN. 16. If the correct VIN is displayed, select Confirm. Step 15 Verify here Step 16 Figure 5 17. Select Confirm. Step 17 Figure 6 7/26 NTB18-041 18. Select LASER/RADAR. Step 18 Figure 7 19. Select Reprogramming. Step 19 Figure 8 8/26 NTB18-041 20. When you get to the screen shown in Figure 9, confirm that a reprogram is available as follows. A. Find the LASER/RADAR Part Number and write it on the repair order. NOTE: This is the current LASER/RADAR Part Number (P/N). xxxxxxxxxxxxxxxx Step 20A: Current ECM P/N xxxxx xxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxx Figure 9 B. Compare the P/N you wrote down to the numbers in the Current LASER/RADAR Part Number column in Table A. If there is a match, continue with the reprogramming procedure. If 28438-5FA3A or 28438-5HK3A is the current part number, proceed to ICC/ADAS Reprogramming on page 20. If 28438-5FA1A or 28438-5HK1A is the current part number, this bulletin does not apply. Table A MODEL Rogue and Rogue Hybrid or Rogue Sport YEAR Current Laser/Radar part numbers 28438-: 2018 5FA2A, 5HK2A 9/26 NTB18-041 21. Select Save. xxxxxxxxxxxxxxxx xxxxx xxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxx Step 21 Figure 10 22. Use arrows (if needed) to view and read all precautions. 23. Check the box confirming the precautions have been read. 24. Select Next. Step 22 Step 23 Step 24 Figure 11 10/26 NTB18-041 25. Read the Current Part Number and Part Number After Reprogramming. They should be different. 26. Select Next. Step 25 xxxxx These numbers should be different xxxxx xxxxxxxxxxxxxxxx xxxxx Step 26 Figure 12 11/26 NTB18-041 NOTE: In some cases, more than one new P/N for reprogramming is available. If more than one new P/N is available, the screen in Figure 13 displays. Select and use the reprogramming option that does not have the message “Caution! Use ONLY with NTBXX-XXX”. If you get this screen and it is blank (no reprogramming listed), it means there is no reprogramming available for the Laser/Radar control unit in this vehicle. Proceed to ICC/ADAS Reprogramming. LASER/RADAR Figure 13 12/26 NTB18-041 27. Make sure OK is highlighted green (battery voltage must be between 12.0 and 15.5 Volts). 28. Select Next. IMPORTANT: Battery voltage must stay between 12.0 and 15.5 Volts during reprogramming or ECM reprogramming may be interrupted and ECM/TCM may be damaged. Monitor battery voltage here Step 27 Step 28 Figure 14 29. Confirm all Judgment items are OK, then select Start. Monitor battery voltage here EXAMPLE Step 29 Figure 15 13/26 NTB18-041 30. Select USA/CANADA Dealers. 31. Select OK. Step 30 Step 31 Figure 16 NOTE: The above screen may not display if the CONSULT PC has remained ON since the last reprogramming. If the CONSULT PC is not connected to the Internet, the screen in Figure 17 will display. Figure 17 14/26 NTB18-041 NOTE: In the next steps, the reprogramming process will begin when Submit is selected. 32. Enter your Username and Password. The CONSULT PC must be connected to the Internet via cable or Wi-Fi. If you do not know your User Name and Password, contact your Service Manager. 33. Select Submit. Figure 18 34. Wait for both progress bars to complete. Step 34 Figure 19 15/26 NTB18-041 35. When the screen in Figure 20 displays, the reprogramming is complete. NOTE: If the screen in Figure 20 does not display (indicating that reprogramming did not complete), refer to the information on the next page. 36. Disconnect the battery charger from the vehicle. 37. Select Next. Step 37 Figure 20 NOTE: Additional steps/operations are required before C-III plus will provide the final reprogramming confirmation report. Continue with the reprogramming procedure on page 18. 16/26 NTB18-041 Laser/Radar Recovery Do not disconnect plus VI or shut down Consult III plus if reprogramming does not complete. If reprogramming does not complete and the “!?” icon displays as shown in Figure 21: Check battery voltage (12.0 - 15.5 V). Ignition is ON, engine OFF. External Bluetooth® devices are OFF. All electrical loads are OFF. Select retry and follow the on screen instructions. “Retry” may not go through on first attempt and can be selected more than once. Figure 21 If reprogramming does not complete and the “X” icon displays as shown in Figure 22: Check battery voltage (12.0 - 15.5 V). CONSULT A/C adapter is plugged in. Ignition is ON, engine OFF. Transmission is in Park. All C-III plus / VI cables are securely connected. All C-III plus updates are installed. Select Home, and restart the reprogram procedure from the beginning. Figure 22 17/26 NTB18-041 38. Erase all DTCs as follows: a. Turn the ignition OFF. b. Turn the Ignition ON. c. Wait for DTC erase to complete. ON Turn ignition ON > OFF > ON Figure 23 18/26 NTB18-041 39. Verify the before and after part numbers are different. 40. Print a copy of this screen (Figure 24) and attach it to the repair order. NOTE: If you cannot print the screen: a. Select Screen Capture. b. Name the file. c. Save the file in My Documents. A copy of the screen is now saved in the CONSULT PC. It can be retrieved and printed at a later time. 41. Select Confirm. xxxx Step 39 xxxx xxxxxxxxxxxxxxxxxx Step 40 xxxxxxxxxxxxxxxxxx Step 41 Figure 24 Proceed to ICC/ADAS Reprogramming. 19/26 NTB18-041 ICC/ADAS Reprogramming IMPORTANT: LASER/RADAR control unit reprogramming must be performed first (if indicated by Table A) before proceeding. 42. Refer to steps 1-17 starting on page 3 to navigate to Figure 25. 43. Select ICC/ADAS. Step 43 Figure 25 44. Select Reprogramming. Step 45 Figure 26 20/26 NTB18-041 45. When you get to the screen shown in Figure 27, confirm that a reprogram is available as follows. A. Find the ICC/ADAS Part Number and write it on the repair order. NOTE: This is the current ICC/ADAS Part Number (P/N). xxxxxxxxxxxxxxxx Step 45A: Current ECM P/N xxxxx xxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxx Figure 27 B. Compare the P/N you wrote down to the numbers in the Current ICC/ADAS Part Number column in Table B. If there is a match, continue with the reprogramming procedure. If there was a match in Table A on page 9 and reprogramming performed, but no match is available in Table B, proceed to step 55 on page 25. If there is not a match in Table B and no match was available in Table A on page 9, this bulletin does not apply. Table B MODEL YEAR Rogue and Rogue Hybrid 2018 Rogue Sport 2018 CURRENT ICC/ADAS PART NUMBER: 284E75HR0A, 5HR0C 5HR9A, 5HR9B 5HR0E, 5HR1E, 5HR3E, 5HR5E, 5HR6E 6MA1B 6MG0A, 6MG1A, 6MG2A 21/26 NTB18-041 46. Follow the on-screen instructions to navigate C-III plus and reprogram the ICC/ADAS. Refer to steps 21-34 starting on page 10 for further details. NOTE: In some cases, more than one new P/N for reprogramming is available. If more than one new P/N is available, the screen in Figure 28 displays. Select and use the reprogramming option that does not have the message “Caution! Use ONLY with NTBXX-XXX”. If you get this screen and it is blank (no reprogramming listed), it means there is no reprogramming available for this vehicle. Close C-III plus and refer back to ASIST for further diagnosis. ICC/ADAS Figure 28 22/26 NTB18-041 47. When the screen in Figure 29 displays, reprogramming is complete. NOTE: If the screen in Figure 29 does not display (indicating that reprogramming did not complete), refer to ICC/ADAS recovery on the next page. 48. Disconnect the GR8 (battery charger) from the vehicle. 49. Select Next. Step 49 Figure 29 NOTE: In the next steps (page 25), you will perform DTC erase. This operation is required before C-III plus will provide the final reprogramming confirmation report. 23/26 NTB18-041 ICC/ADAS Recovery Do not disconnect plus VI or shut down Consult III plus if reprogramming does not complete. If reprogramming does not complete and the “!?” icon displays as shown in Figure 30: Check battery voltage (12.0 - 15.5 V). Ignition is ON, engine OFF. External Bluetooth® devices are OFF. All electrical loads are OFF. Select retry and follow the on screen instructions. “Retry” may not go through on first attempt and can be selected more than once. Figure 30 If reprogramming does not complete and the “X” icon displays as shown in Figure 31: Check battery voltage (12.0 - 15.5 V). CONSULT A/C adapter is plugged in. Ignition is ON, engine OFF. Transmission is in Park. All C-III plus / VI cables are securely connected. All C-III plus updates are installed. Select Home, and restart the reprogram procedure from the beginning. Figure 31 24/26 NTB18-041 50. Follow the on on-screen instructions to erase DTCs. If needed, refer to step 38 on page 18 for further details. 51. When the entire reprogramming process is complete, the screen in Figure 32 will display. 52. Verify the before and after part numbers are different. 53. Print a copy of this screen (Figure 32) and attach it to the repair order for warranty documentation. 54. Select Confirm. xxxx Step 52 xxxx xxxxxxxxxxxxxxxxxx Step 53 xxxxxxxxxxxxxxxxxx Step 54 Figure 32 55. Close C-III plus. 56. Turn the ignition OFF. 57. Disconnect the plus VI from the vehicle. 58. Test drive the vehicle and make sure it operates correctly and the MIL is OFF. If the MIL comes ON, go back to ASIST for further diagnostic information. Diagnosis and repairs beyond ICC/ADAS or LASER/RADAR reprogramming are not covered by this bulletin. 25/26 NTB18-041 CLAIMS INFORMATION Submit a Primary Part (PP) type line claim using the following claims coding: DESCRIPTION Reprogram ICC/ADAS Control Unit Reprogram Laser/Radar Control Unit PFP (1) OP CODE RX6EAA RX6FAA SYM DIA ZE 32 FRT 0.4* 0.4* (1) Refer to the electronic parts catalog and use the Distance Sensor (28438-*****) part number as the Primary Failed Part (PFP). (*) FRT allows adequate time to access DTC codes. No other diagnostic procedures subsequently required. Do NOT claim any Diagnostic Op Codes with this claim. 26/26 NTB18-041