B18070E

ServiceNews Article
July 2018
B18070E Version 1
Looking for Failed 12-Volt Batteries
AFFECTED VEHICLES
Year
Model
Trim
2016
MDX
ALL
2015-16
TLX
V6
We're currently looking into a no-start issue requiring 12-volt battery replacement. To fully understand what's causing
this issue, we need to collect failed batteries from vehicles that meet these criteria:
•
The test results from the GR8 battery diagnostic station read Replace.
NOTE
When testing a battery for a battery-related issue such as no-start, always use the GR8 instead of the ED-18
battery tester. It offers more thorough testing.
•
The battery is still in the vehicle.
•
The battery is original equipment. You can tell if it is by the label on top of the case. If it's black/white, that battery is
original equipment. If it's blue/white, that battery is an Acura replacement.
•
The vehicle is from a client, not dealer inventory.
If you have or know of such a vehicle, call Technical Research & Support at 800-880-1072. They'll need certain
vehicle info from you and will give you further instructions.
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2018 American Honda Motor Co., Inc. — All Rights Reserved
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