TSBELE134_R1
Service Bulletin Details
Public Details for: TSBELE134_R1
Tsb - combination tsb/sa: battery management system (bms) logic improvement (ele134/sa297) (rev 1) - this bulletin has been revised to include additional information. This bulletin provides information related to the battery management syst
Models from 2016
2016 KIA SOUL EV |
Models from 2015
2015 KIA SOUL EV |
GROUP ELE MODEL 2015-2016MY Soul EV (PSEV) NUMBER 134 (Rev 1, 06/12/2018) DATE June 2017 TECHNICAL SERVICE BULLETIN COMBINATION TSB / SERVICE ACTION: BATTERY MANAGEMENT SYSTEM (BMS) LOGIC IMPROVEMENT (SA297) SUBJECT: NOTICE This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the Battery Management System (BMS) logic improvement for some 2015-2016MY Soul EV (PSEV) vehicles, produced from July 15, 2014 through May 15, 2016, which may experience an inoperative reserved climate control system (set climate pre-conditioning times) when the vehicle is stored at low temperatures without power-on for a certain period of time and/or a charging concern after use of the reserved climate control. To correct this concern, apply the improved logic to the BMS using the KDS ECU Upgrade function as described in this bulletin. For confirmation that the latest reflash has been applied to a vehicle you are working on, verify the ROM ID using the table on page 3. Before conducting the procedure, verify that the vehicle is included in the list of affected VINs. For vehicles not on the Affected Vehicles list, but with a concern as described above, perform the procedure outlined in this bulletin and submit a warranty claim per “customer concern” (Standard TSB) claim information on page 8. Kia Diagnostic System (KDS) NOTICE A Service Action is a repair program without customer notification that is performed during the warranty period. Any dealer requesting to perform this repair outside the warranty period will require DPSM approval. Repair status for a VIN is provided on WebDCS (Service → Warranty Coverage → Warranty Coverage Inquiry → Campaign Information). Not completed Recall / Service Action reports are available on WebDCS (Consumer Affairs → Not Completed Recall → Recall VIN → Select Report), which includes a list of affected vehicles. This issue number is SA297. File Under:Circulate To: X General Manager X Service Advisors X Technicians X Service Manager X Parts Manager X Body Shop Manager Fleet Repair Page 2 of 8 SUBJECT: COMBINATION TSB / SERVICE ACTION: BATTERY MANAGEMENT SYSTEM (BMS) LOGIC IMPROVEMENT (SA297) NOTICE Inform the customer that the BMS update will reset the adaptive learning values to default conditions. As a result, the displayed range/DTE (Distance to Empty) and charge times may be temporarily increased. It does not affect the actual range or battery charging time. These displayed values will gradually be relearned to reflect the actual battery condition with multiple drive and charge cycles performed above 50°F (10°C) from less than 20% SOC to more than 90% SOC. Important: If the customer has any range concerns, please see PS548 and capture all BMS data BEFORE applying the update. ECU Upgrade Procedure: To correct this condition, the ECU should be reprogrammed using the KDS download, as described in this bulletin. Upgrade Event Name 303.PSEV BMS LOGIC IMPROVEMENT NOTICE A fully charged battery is necessary before ECU upgrade can take place. It is recommended that the Midtronics GR8-1299 system be used in ECU mode during charging. DO NOT connect any other battery charger to the vehicle during ECU upgrade. All ECU upgrades must be done with the ignition key in the ‘ON’ position. Be careful not to disconnect the VCI-II connected to the vehicle during the ECU upgrade procedure. DO NOT start the engine during ECU upgrade. DO NOT turn the ignition key ‘OFF’ or interrupt the power supply during ECU upgrade. When the ECU upgrade is completed, turn the ignition ‘OFF’ and wait 10 seconds before starting the engine. ONLY use approved ECU upgrade software designated for the correct model, year. NOTICE Before attempting an ECU upgrade on any Kia model, make sure to first determine whether the particular model is equipped with an immobilizer security system. Failure to follow proper procedures may cause the PCM to become inoperative after the upgrade and any claims associated with this repair may be subject to chargeback. TSB: ELE134/SA297 (Rev 1) Soul EV (PSEV) June 2017 Page 3 of 8 SUBJECT: COMBINATION TSB / SERVICE ACTION: BATTERY MANAGEMENT SYSTEM (BMS) LOGIC IMPROVEMENT (SA297) ROM ID INFORMATION TABLE: Upgrade Event #303 Model System Heating System ROM ID P/No. Previous New 4440, 4460, 4480, Heating 5500 37513 E4050 4500, 4800, 4900 5000, 5100 PSEV BMS 4442, 4462, 4482, Non-Heating 5502 37513 E4000 4502, 4802, 4902 5002, 5102 To verify the vehicle is affected, be sure to check the Calibration Identification of the vehicle's ECM ROM ID and reference the Information Table as necessary. NOTICE Prior to performing the ECU upgrade, be sure to check that the KDS is fully charged. 1. Connect the VCI-II to the OBD-II connector, located under the driver’s side of the instrument panel. NOTICE The ECU upgrade function on KDS operates wirelessly. It is not necessary to perform the upgrade via USB cable. 2. With the ignition ON, turn ON the KDS tablet. Select KDS from the home screen. 3. Confirm communication with VCI (A) and then configure the vehicle (B) using the AUTO VIN (C) feature. B A C TSB: ELE134/SA297 (Rev 1) Soul EV (PSEV) June 2017 Page 4 of 8 SUBJECT: COMBINATION TSB / SERVICE ACTION: BATTERY MANAGEMENT SYSTEM (BMS) LOGIC IMPROVEMENT (SA297) 4. Select ECU Upgrade. 5. The KDS will check the server for recently uploaded Events and then automatically download Upgrade Event #303. NOTICE The vehicle must be identified in Vehicle Selection to download an Event for that vehicle. 6. KDS screenshot shown above is for demonstration purposes only. Events shown in screenshot are not applicable to this bulletin. Select Auto Mode. CAUTION Do NOT attempt to perform a Manual Mode upgrade UNLESS Auto Mode fails. Always follow the instructions given on the KDS in either Auto or Manual mode. 7. Select the BMS system under the System selection menu. Touch ID Check (D) and confirm that the latest update is available. Select Upgrade Event #303 and select Upgrade to continue. NOTICE Verify that the vehicle is “ON” and not in “READY” mode before proceeding with the update. TSB: ELE134/SA297 (Rev 1) Soul EV (PSEV) June 2017 D Page 5 of 8 SUBJECT: 8. COMBINATION TSB / SERVICE ACTION: BATTERY MANAGEMENT SYSTEM (BMS) LOGIC IMPROVEMENT (SA297) The ECU upgrade will begin and the progress of the upgrade will appear on the bar graph. Upgrade part (1/2) (E) will download the upgrade event to the VCIII. Upgrade part (2/2) (F) will upgrade the ECU. CAUTION E F Do not touch the system buttons (like ‘Back’, ‘Home’, ‘etc.’) while performing ECU Upgrade. 9. If a “Communication Fail” screen appears, verify that the VCI-II and KDS are communicating properly. Touch OK and restart the procedure from step 4. NOTICE If an error notice continues to appear or if the upgrade cannot be performed, contact Techline or GIT America Help Desk. 10. When instructed on the KDS, turn the ignition OFF for ten (10) seconds then back on. Touch OK to continue. 11. Once the upgrade is complete, touch OK to finalize the procedure. TSB: ELE134/SA297 (Rev 1) Soul EV (PSEV) June 2017 Page 6 of 8 SUBJECT: COMBINATION TSB / SERVICE ACTION: BATTERY MANAGEMENT SYSTEM (BMS) LOGIC IMPROVEMENT (SA297) 12. When prompted, select YES to check for Diagnostic Trouble Codes (DTC) and erase any DTCs stored such as EPS, ESC, and TPMS that may have been set during the upgrade. 13. Start the engine to confirm proper operation of the vehicle. Manual Upgrade Procedure: NOTICE The manual upgrade should ONLY be performed if the automatic upgrade fails. If the automatic upgrade fails, turn the ignition OFF for about 10 seconds then place it back in the ON position to reset the control unit BEFORE performing manual upgrade. See table below for Manual Mode passwords. Manual Mode ECU Upgrade Passwords Menu PS EV HEATING : 37513-E4050 PS EV NO HEATING : 37513-E4000 1. Within the ECU Upgrade screen displayed, select Manual Mode. TSB: ELE134/SA297 (Rev 1) Soul EV (PSEV) June 2017 Password 4050 4000 Page 7 of 8 SUBJECT: COMBINATION TSB / SERVICE ACTION: BATTERY MANAGEMENT SYSTEM (BMS) LOGIC IMPROVEMENT (SA297) 2. Select the BMS system under the System selection menu. Select Upgrade Event #303 and select Upgrade to continue. 3. Select the appropriate control unit part number with reference to the ROM ID Information Table on page 3 and select OK. 4. Enter the appropriate password from the Manual Mode password table above and select OK. 5. The upgrade will begin and the progress of the upgrade will appear on the bar graph. 6. When instructed on the KDS, turn the ignition OFF for ten (10) seconds then back on. Touch OK to continue. 7. Once the upgrade is complete, touch OK to finalize the procedure. 8. When prompted, select YES to check for Diagnostic Trouble Codes (DTC) and erase any DTCs stored such as EPS, ESC, and TPMS that may have been set during the upgrade. 9. Start the engine to confirm proper operation of the vehicle. TSB: ELE134/SA297 (Rev 1) Soul EV (PSEV) June 2017 Page 8 of 8 SUBJECT: COMBINATION TSB / SERVICE ACTION: BATTERY MANAGEMENT SYSTEM (BMS) LOGIC IMPROVEMENT (SA297) AFFECTED VEHICLE RANGE: Model Production Date Range Soul (PSEV) July 15, 2014 through May 15, 2016 WARRANTY INFORMATION: N Code: N99 C Code: C99 Claim Type Causal P/N Qty. Repair Description Labor Op Code Op Time Replacement P/N Qty. V 37513 E4050 0 (SA297) BMS Logic Improvement 170055R0 0.3 M/H N/A 0 NOTICE VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference SA297 when accessing the WebDCS system. STANDARD WARRANTY CLAIM INFORMATION: Use this information only to file a warranty claim for vehicles for which: 1. A customer complains of the same concern, as described on Page 1. 2. The VIN does not appear on the Affected Vehicles list for Service Action 297. 3. The vehicle model year and production date range are as identified in this bulletin. N Code: I11 C Code: ZZ3 Claim Type Causal P/N Qty. Repair Description Labor Op Code Op Time Replacement P/N Qty. W 37513 E4050 0 BMS Logic Improvement 37513F11 0.3 M/H N/A 0 TSB: ELE134/SA297 (Rev 1) Soul EV (PSEV) June 2017