NTB18-039

Reference:
Date:
NTB18-039
June 5, 2018
VOLUNTARY SERVICE CAMPAIGN
2016-2017 LEAF
LITHIUM-ION BATTERY CONTROLLER REPROGRAM
CAMPAIGN ID #:
APPLIED VEHICLES:
PC630
2016-2017 LEAF (ZE0)
Check Service COMM or Dealer Business Systems (DBS)
National Service History to confirm campaign eligibility.
INTRODUCTION
Nissan is conducting this voluntary service campaign on certain specific model year 20162017 LEAF vehicles to reprogram the Lithium-Ion Battery Controller (LBC). This service will
be performed at no charge to the customer for parts or labor.
IDENTIFICATION NUMBER
Nissan has assigned identification number PC630 to this campaign. This number must
appear on all communication and documentation of any nature dealing with this campaign.
DEALER RESPONSIBILITY
Dealers are to repair vehicles falling within range of this campaign that enter the service
department. This includes vehicles purchased from private parties, vehicles presented by
transient (tourists) owners, and vehicles in a dealer’s inventory.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
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SERVICE PROCEDURE
HV BATTERY (Lithium Ion Battery Controller) module update
1. Before continuing, it is IMPORTANT to make sure:



ASIST on the CONSULT PC has been synchronized (updated) to the current
date.
All CONSULT-III plus (C-III plus) software updates (if any) have been installed.
The CONSULT PC is connected to the Internet (Wi-Fi or cable).
CAUTION: Disconnect Electric Vehicle Service Equipment (EVSE). Do not charge
the High Voltage (HV) Lithium Ion battery during Reprogramming.
NOTE: Check to see if the timer for either charging or climate control is ON. If ON,
turn it OFF and make sure to turn it back on after reprogramming.
CAUTION:

Connect the GR8 to the 12V battery and set to ECM power supply mode.
If the vehicle battery voltage drops below 12.0V or above 15.5V during
reprogramming, the LBC may be damaged.

Be sure to turn OFF all vehicle electrical loads.
If a vehicle electrical load remains ON, the LBC may be damaged.

Be sure to connect the AC Adapter.
If the CONSULT PC battery voltage drops during reprogramming, the process will
be interrupted and the LBC may be damaged.

Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.) within
range of the CONSULT PC and the plus VI. If Bluetooth® signal waves are within
range of the CONSULT PC during reprogramming, reprogramming may be
interrupted and the LBC may be damaged.
12V battery
DO NOT CHARGE
during reprogramming
Figure A
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NTB18-039
2. Once all ASIST and CONSULT related updates have been performed, connect the
CONSULT PC to vehicle.


Connect the plus VI to the vehicle and then to the Consult PC with the USB cable.
Connect the AC adapter to the CONSULT PC.
3. Turn ON the CONSULT PC, and then open C-III plus.

Turn OFF any screen savers that are on the CONSULT PC.
4. Set parking brake.
5. Depress the vehicle’s power (“ignition”) switch twice without depressing the
brake pedal.

The meter and gauges will illuminate.
CAUTION: Do Not set the vehicle in “READY to drive” mode.
NOTE: Make sure all accessories are turned OFF.
6. After the plus VI is recognized, select Diagnosis (All Systems) and then Confirm.

After system call has completed erase all DTCs.

Repair any DTCs that cannot be erased prior to performing this reprogramming.
NOTE: DTC diagnosis and repair is not covered under this campaign.
7. Select the Home button and then YES to return to the screen shown in Figure 1, and
then select Re/programming, Configuration.
NOTE: Make sure all applications other than ASIST and C-III plus are closed.
Plus VI is
recognized
Step
6
Step
7
Figure 1
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8. Check mark box for Confirmed Instructions (circled in green) by selecting it,
and then select Next.
Step
8
Figure 2
9. Select LEAF and 2016 or 2017, or Automatic Selection(VIN).


If Automatic Selection(VIN) is selected, wait for the Reading VIN screen to
complete (picture not shown).
If the screen in Figure 3 does not display, skip to step 11.
10. Select Select.
This works,
too
Step
9
Step
10
Figure 3
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11. Verify the VIN in VIN or Chassis # matches that of the vehicle.

If the correct VIN is displayed, select Confirm.
Verify
here
XXXXXXXXXXXXXXXXXXX
If OK, select
Confirm
Figure 4
12. Select Confirm again.
XXXXXXXXXXXXXXXXX
Step
12
Figure 5
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13. Select HV BATTERY.

Wait for System Call to complete.
Step
13
Figure 6
14. Select Reprogramming.
Step
14
Figure 7
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15. Write down the Part Number on the vehicle’s repair order from Figure 8 and confirm if
it matches one of the part numbers in Table “A” below.
Table A
MODEL YEAR
CURRENT HV BATTERY PART NUMBER: 293A04NP4A, 4NP4B
4NP5A, 4NP5B
2016-2017 LEAF (ZE0)

If the HV BATTERY part number is one of the part numbers listed in the table above,
continue with reprogramming.
 Select Save, and then go to Step 16.

If the HV BATTERY part number is not in the table above, this campaign does not
apply or it has already been done. Recheck Service Comm or DBS for campaign
eligibility.
XXXXXXXXXXXXXXXXXXX
Verify
here
293A0-_ _ _ _ _
XXXXXXXXXXXXXXXXXXX
If OK, select
Save
Figure 8
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16. Read the precautions on page 1, and then select page 2 (page 2 not shown) with
arrow. After reading page 2, select Confirmed instructions, and then select Next.
Step
16
Figure 9
NOTE: In some cases, more than one new P/N for reprogramming is available.
 In this case, the screen in Figure 10 will display.
 Select and use the reprogramming option that does not have the message
“Caution! Use ONLY with NTBXX-XXX”.

If you get this screen and it is blank (no reprogramming listed), it may mean that
there is no reprogramming available for this vehicle, this campaign does not apply or
it has already been done. Recheck Service Comm or DBS for campaign eligibility.
HV BATTERY
Figure 10
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17. Verify the Current Part Number matches the Part Number written down in step 15,
and then select Next.
293A0-_ _ _ _ _
293A0-_ _ _ _ _
XXXXXXXXXXXXXXXXXXX
HV BATTERY
Verify P/Ns
above, then
select Next
Figure 11
18. If the screen in Figure 12 appears, first select Delete then Confirm, and then Other
Operation.

This will erase the Saved Data List and restart the reprogram from step 13.

If no Saved Data List is stored Figure 14 will be displayed. Proceed to step 19.
XXXXXXXXXXXXXXXXXXX
HV BATTERY
293A0-_ _ _ _ _
Step
18
Figure 12
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19. Confirm battery voltage is correct, and then select Next.
NOTE: Battery voltage must stay within specified range to make the indicator turn
green.
Monitor 12V
battery
voltage here
Must be
“Green” before
selecting Next
Figure 14
20. With battery voltage in the green, select Start.
NOTE: For reprogramming to continue, vehicle 12V battery voltage must stay
within 12 volts and 15.5 volts. Make sure the voltage level is sufficient.
Monitor 12V
battery
voltage here
Step
20
Figure 15
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21. Select USA/CANADA Dealers.
22. Select OK.
Step
21
Step
22
Figure 16
NOTE:

The above screen may not display if the CONSULT PC has remained on since the
last reprogramming.

If the CONSULT PC is not connected to the Internet, the screen in Figure 17 will
display.
Figure 17
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NOTE: In the next steps, the reprogramming process will begin when Submit is selected.
23. Enter your Username and Password.

The CONSULT PC must be connected to the Internet via cable or Wi-Fi.

If you do not know your User Name and Password, contact your Service Manager.
24. Select Submit.
Figure 18
25. Wait for both bar graphs to complete.
NOTE: If the message “You may disconnect CONSULT and VI” is displayed, do NOT
disconnect the USB cable.
Figure 19
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26. When the screen in Figure 20 appears, reprogramming is complete.
a. Select Next and wait for System Call to complete.
b. Proceed to step 27 on page 15 to erase DTCs.
Step
26a
Figure 20
NOTE: If the reprogram will not complete, see the next page (page 14) to RETRY the
reprogram update.
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HV BATTERY (Lithium Ion Battery Controller) module recovery
CAUTION: If reprogramming does not complete and the !? displays as shown in Figure 21:

Check battery voltage (12.0 – 15.5V).

Ignition is ON, Ready Mode is OFF.

External Bluetooth® devices are
OFF.
All electrical loads are OFF.



293A0-
Select Retry and follow the on
screen instructions.
Retry may not go through on first
attempt and can be selected more
than once.
293A0-_ _ _ _ _
XXXXXXXXXXXXXXXXXXX
HV BATTERY
Figure 21
OR: If reprogramming does not complete and the X displays as shown in Figure 22:
Do not disconnect plus VI or shut
down Consult III plus if
reprogramming does not complete.

Check battery voltage (12.0 – 15.5V).

CONSULT A/C adapter is plugged in.

Ignition is ON, Ready Mode is OFF.

Transmission in Park.

All C-III plus / plus VI cables are
securely connected.
All C-III plus updates are installed.


293A0293A0-_ _ _ _ _
XXXXXXXXXXXXXXXXXXX
HV BATTERY
Figure 22
Select Home, and then restart the
reprogram procedure from the
beginning.
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27. Erase all DTCs:
a. Turn “ignition” OFF by depressing the power switch once.
 The screen in Figure 23 will read OFF after pressing the power switch once.
ON to
OFF
Figure 23
b. Wait 1 minute with the ignition OFF.
c. Turn “ignition” ON by depressing the power switch twice.
 Do not step on the brake pedal when depressing the power switch.
 The screen in Figure 24 will read ON after pressing the power switch twice.
NOTE: Do not be confused by any screen messages. At this point, simply
turn the “ignition” ON.
OFF
to ON
OFF
Figure 24
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d. Wait for the bar graph in the ERASE window to complete 100%.
Step
27d
Figure 25
28. Verify the part number has changed.
a. Print a copy by selecting Print.
b. Attach the copy to the repair order.
c. Once a copy has been printed, select Confirm.
Step
28
293A0-_ _ _ _ _
293A0-_ _ _ _ _
XXXXXXXXXXXXXXXXXXX
HV/BATTERY
Step
28a
Step
28c
Figure 26
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29. After Confirmation has completed, select Home.
Step
30
Step
29
Figure 27
30. Close C-III plus by selecting “X” in Figure 27.

Do not turn OFF the CONSULT PC.
31. Turn the ignition OFF.
32. Disconnect the GR8 from the 12 volt battery.
33. Place the vehicle in “READY to drive” mode:

Apply the parking brake.

Depress the brake pedal.

Depress the power switch once.

The meter and gauges will illuminate.

Ready light ON.
34. Open C-III plus.
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35. Once the plus VI is recognized, select Diagnosis (All Systems).
Plus VI
recognized
Step
35
Figure 28
36. Select LEAF and 2016 or 2017, or Automatic Selection(VIN).


If Automatic Selection(VIN) is selected, wait for the Reading VIN screen to
complete.
If the screen in Figure 29 does not display, skip to step 38.
37. Select Select or Detect Vehicle, whichever displays.
This works,
too
Step
36
Step 37: May display
Detect Vehicle
Figure 29
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38. Verify the VIN in VIN or Chassis # matches that of the vehicle.

If the correct VIN exists, select Confirm.
Verify
here
XXXXXXXXXXXXXXXXXXX
If OK, select
Confirm
Figure 30
39. Wait for System Call to complete.
Figure 31
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40. If DTCs are present, select ERASE.

If no DTCs are present, skip to Step 43.
Step
40
Figure 32
41. Select Execute.
Step
41
Figure 33
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42. Select Close.
Step
42
Figure 34
43. Using the arrow keys, select Page 3/3, and then select HVAC.
Select
HVAC
Arrow
keys
Page
3/3
Figure 35
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44. Select ERASE.
Step
44
Figure 36
45. Select Execute.
Step
45
Figure 37
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46. Select Close.
Step
46
Figure 38
NOTE: If DTC B2631 (SUNLOAD SENSOR) sets again, this is okay.
DTC B2631: OK
Figure 39
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47. Select Back.
Step
47
Figure 40
48. Using the arrow keys, go to Page 3/3, and then select MULTI AV.
Select
MULTI AV
Arrow
keys
Page
3/3
Figure 41
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49. Select ERASE.
Step
49
Figure 42
50. Select Execute.
Step
50
Figure 43
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51. Select Close.
Step
52a
Step
51
Figure 44
52. Once all DTCs have been erased:
a. Select Home, and then on the next screen, select Yes (picture not shown).
b. Close C-III plus, turn OFF the CONSULT PC, and then disconnect the
CONSULT PC and plus VI from the vehicle.
c. Turn “ignition” OFF (depress power switch once).
53. Verify the repair is complete:
a. Place the vehicle in the “READY to drive” mode (press power switch while stepping
on the brake pedal).
b. Verify no error messages are displayed in the meter and gauges or center multifunction control panel.
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CLAIMS INFORMATION
Submit a “CM” line claim using the following claims coding:
CAMPAIGN (“CM”) ID
PC630
DESCRIPTION
Reprogram Lithium Ion Battery Controller
Reprogram Not Needed
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OP CODE
PC6300
PC6301
FRT
0.4 hrs
0.3 hrs
NTB18-039