B620618

TIS Service Bulletin
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SI B62 06 18
Instruments
May 2018
Technical Service
FUEL GAUGE INCORRECTLY DISPLAYING LOW FUEL LEVEL
AFTER VEHICLE IS REFUELED
MODEL
G01 (X3)
G02 (X4)
G12 (7 Series)
G30 (5 Series Sedan)
G32 (6 Series Gran
Turismo)
With SA06WB Multifunctional instrument display
SITUATION
Occasionally, on restart after refueling, the fuel gauge will display the fuel level as low (minimum) and the range
display will be at an implausible (maximum) value.
The fault memory of the instrument cluster has stored fault code B7F70B "fuel level sensor implausible".
CAUSE
Software error in the instrument cluster
CORRECTION
Reprogram and encode the vehicle with ISTA 4.12.1x or a more recent version (availability expected
6/22/2018).
PROCEDURE
For conditions that are similar to the situation described:
1. Perform diagnosis with the latest version of ISTA, working through test module, if needed.
2. Check the current level of ISTA available.
Is ISTA 4.12.1x or higher available?
YES- go to Step 3.
NO – reset the instrument cluster by removing power to the cluster by either:
• disconnecting fuses F31 and F61, or
• temporarily disconnecting the battery (perform power reset).
Note: Disconnecting power to the instrument cluster is only a temporary solution. The fault may
reoccur until the vehicle is reprogrammed using ISTA 4.12.1x or higher.
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3. Program the vehicle using ISTA 4.12.1x or higher to the following I-level.
Model
Target integration level
GXX
S15A-18-07-520 or higher
Note that ISTA will automatically reprogram and code all programmable control modules that do not have the
latest software.
Always connect a BMW-approved battery charger/power supply (SIB04 23 10).
For information on programming and coding with ISTA, refer to CenterNet / TIS / Technical Documentation /
Diagnostics and Programming / Programming Documentation.
IPARTS INFORMATION
Parts replacement will not provide a solution to this situation.
WARRANTY INFORMATION
Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks or
the BMW Certified Pre-Owned Program.
Defect Code:
6211061800
Labor Operation:
Labor Allowance:
Description:
00 00 006
Refer to KSD2
Performing “vehicle test” (with vehicle diagnosis
system – checking faults) (Main work)
Refer to KSD2
Performing “vehicle test” (with vehicle diagnosis
system – checking faults) (Plus work)
Refer to KSD2
Connect an approved battery charger/power
supply (indicated in KSD 2 as Charging battery)
Work time (WT)
Performing vehicle diagnosis – test module
Refer to KSD2
Programming/encoding control unit(s)
Or:
00 00 556
And:
61 21 528
And, as necessary:
61 00 006
And:
61 00 730
If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead of 00
00 006.
And, additionally for the:
e-Vehicles
Labor Operation:
Labor Allowance:
Description:
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Refer to KSD2
Recharging high-voltage battery unit (to high
voltage charging socket)
If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead of 00
00 006.
Refer to KSD2/AIR for the corresponding flat rate unit (FRU) allowances.
Work time labor operation code 61 00 006 is not considered a Main labor operation; however, it does require an
individual punch time and an explanation on the repair order and in the claim comments section.
During the same workshop visit, if a vehicle also requires another Technical Campaign or repair that also
includes programming and encoding the control units, the programming procedure may only be invoiced one
time.
Vehicle Programming and Encoding
A. The programming procedure automatically reprograms and encodes all vehicle control modules which do
not have the latest software i-level. If one or more control module failures occur “during” this programming
procedure:
• Please claim this “consequential” control module-related repair work under the defect code listed in this
bulletin with the applicable KSD2/AIR labor operations.
Please explain this additional work (The why and what) on the repair order and in the claim comments
section.
B. For control module failures that occurred “prior” to performing this programming procedure; and/or
C. Other work/repairs that results from performing ISTA diagnostics and the related test plans:
• When “covered” under an applicable limited warranty, claim this control module-related repair work using the
applicable defect code and labor operations (including diagnosis) in KSD2/AIR.
[ Copyright ©2018 BMW of North America, Inc. ]
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