V-RC-2018070002
Service Bulletin Details
Public Details for: V-RC-2018070002
Transmission carrier attachment: daimler ag, has determined thatin certain model 447 vehicles, the screw connection of the transmission carrier to the vehicle body may not be tightened with the specified torque.
Models from 2017
2017 MERCEDES-BENZ METRIS |
Models from 2016
2016 MERCEDES-BENZ METRIS |
Models from 2015
2015 MERCEDES-BENZ METRIS |
Campaign No. 2018070002, June 2018 TO: ALL MERCEDES-BENZ CENTERS SUBJECT: Model 447 (Metris), Model Year 2015 - 2017 Transmission Carrier Attachment Daimler AG, the manufacturer of Mercedes-Benz Metris vehicles, has determined that in certain vehicles (Platform 447), the screw connection of the transmission carrier to the vehicle body may not be tightened with the specified torque. If the screw connection of the transmission carrier is not sufficiently torqued, the bolts could loosen and subsequently lose connection with the vehicle. In that event, the position of the transmission carrier and the angle of the propeller shaft to the transmission could change. If this angle exceeds a certain degree, the joint disc could be damaged and lead to its complete failure. The customer will be alerted to clear warning signs of vibrations and rattling noises during operation of the vehicle prior to such loss of power. In this case, the vehicle would remain controllable (steering and braking would not be affected). However, an increased risk of a crash cannot be ruled out. An authorized Mercedes-Benz dealer will perform a check of the bolts on all potentially affected Metris vehicles and replace the bolts if necessary. Prior to performing this Recall Campaign: • Please check VMI to determine if the vehicle is involved in the Campaign and if it has been previously repaired. • Please review the entire Recall Campaign bulletin and follow the repair procedure exactly as described. Please note that Recall Campaigns do not expire and may also be performed on a vehicle with a vehicle status indicator. Approximately 7,433 vehicles are involved. Order No. V-RC-2018060012 This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Records. Op. no. Operation text Time Codeword Code 02 2374 Operations: Check torque of screws from - 22 910 54 7 VS2GETRAEG - 22 910 54 7 VS2GETRAEG transmission carrier to longitudinal member 02 2375 Operations: Replace all bolts for transmission carrier to longitudinal member (after check) 1 Bolts 2 Bolts 3 Activated charcoal canister bracket 4 Transmission carrier 5 Screw 6 Bolts Danger Risk of death caused by vehicle Align vehicle between vehicle lift columns and position the four slipping or toppling off of the lifting support plates at the vehicle lift support points specified by the platform. vehicle manufacturer. Check 1 Check whether vehicle is affected by measure. For authorized Mercedes‑Benz service partners, only the entry in the "Extended VEGA Application" (EVA) system, in the "Current" tab is decisive. An additional test of the affected vehicles in the workshop information system (WIS) or in the vehicle list is thereby not necessary. Remove 2 Raise vehicle. 3 Remove bolts (1) of activated charcoal canister holder (3). 4 Unfasten bolts (2) of activated Do not stretch electric lines as well as hoses and lines of activated charcoal canister holder (3) by a charcoal canister. Damage may occur otherwise. few turns. To gain access to the bolt (5), release bolts (2) only. The bracket for the activated charcoal canister (3) remains mounted to the vehicle. Check 5 Check torque of bolts (5, 6) of When checking the torque none of the bolts (5, 6) may turn before transmission carrier (4). the torque value is reached. If one of the bolts (5, 6) turns replace it. Otherwise, the correct tightening torque for the respective bolts (5, 6) cannot be assured. Bolt, transmission carrier to longitudinal member If bolts (5, 6) turn before the torque value is reached. ↓ Replace relevant bolts (5, 6). Install 6 Screw bolt (1, 2) into activated charcoal canister holder (3). 7 M8 Lower vehicle. Number Headless screws/bolts: screws/bolts and nuts, coarse-pitch thread Designation 8.8 BA00.10- M8 N-1003-01A Nm 23 32 38 Phosphated Nm 21 29 36 Bolt, transmission carrier to longitudinal member Model 447 with engine 274, 651 Model 448 with engine 274 Nm N-1002-01EE Parts ordering note Designation Part no. N 910143 010012 12.9 Galvanized Engine mounts, engine supports Number Designation BA22.10- 10.9 Bolt for transmission carrier on longitudinal member M10x30 58