T01_Dealer Packa

◄ IMPORTANT UPDATE ►
The attached Dealer Letter has been updated. Refer to the details below.
DATE
July 25, 2018
TOPIC
The Parts Ordering section has been updated with new contact information.
The most recent update in the attached Dealer Letter will be highlighted with a red box.
Please review this notification with your staff to assure that all relevant personnel have been briefed regarding this
subject.
Thank you for your cooperation.
© 2018 Toyota Motor Sales, USA
TOYOTA
Toyota Motor Sales, U.S.A., Inc.
19001 South Western Avenue
P.O. Box 2991
Torrance, CA 90509–2991
(310)618–4000
(310)618–7800 Fax
TO:
ALL TOYOTA DEALER PRINCIPALS,
SERVICE MANAGERS, PARTS MANAGERS
SUBJECT:
SPECIAL SERVICE CAMPAIGN –– T01
(1994–1996 CAMRY AND 1994 – 1995 PREVIA OBD II DLC LABEL)
Toyota will initiate a Special Service Campaign to notify vehicle owners to affix a
label that identifies the location of the On Board Diagnostic (OBD II) Data Link Connector (DLC) on certain 1994 thru 1996 model year Toyota Camry and certain 1994
thru 1995 model year Previa vehicles.
Toyota has determined that the location of this OBD II service connector may be difficult
for service technicians to readily identify on the affected vehicles. As a result, Toyota is
providing an adhesive label which illustrates the location of the service connector to the
owners and asking them to install the label at a specified location on the vehicle. This will
enable the service technicians to readily locate the data link connector.
It is anticipated that most of the vehicle owners will affix the label themselves, however,
some vehicle owners may choose to bring the vehicle in and request your service department to affix the label. If this is the case, please perform the label installation at no
charge to the customer. The instruction and reimbursement procedures are provided in
this package.
NOTE: You will be sent campaign notifications and labels with your dealer’s name and
address for vehicles which, according to our records, you have in stock. If any vehicles in
your stock involved in this campaign have been sold to an ultimate owner prior to receipt
of the notification, please contact this known owner and perform the necessary campaign procedures.
1.
Owner Notification Letter Mailing Date
February, 1996 (copy attached)
SSC TO1
Page 2
2.
Identification of Involved Vehicles
Vin Range
Year
1996
Model
CAMRY (4–CYL.)
1994
CAMRY (V6 ENG.)
1995
1996
CAMRY (V6 ENG.)
VDS
Ranges
JT2BG12K
T0338068 – T0353361
4T1CG12K
TU650058 – TU674586
4T1CG12K
TU899206 – TU902251
4T1BG12K
TU650058 – TU674586
4T1BG12K
TU899206 – TU902251
4T1EG12K
TU650058 – TU674586
4T1EG12K
TU899206 – TU902251
JT2GK12E
0001033 – 0142854
JT2GK13E
0001033 – 0142854
JT2GK14E
0001033 – 0142854
4T1GK12C
U000001 – U119573
4T1GK12E
U000001 – U119573
4T1GK12W
U000001 – U119573
4T1GK13E
U000001 – U119573
4T1GK14C
U000001 – U119573
4T1GK14E
U000001 – U119573
4T1GK12C
U850001 – U861356
4T1GK12E
U850001 – U861356
4T1GK12W
U850001 – U861356
4T1GK13E
U850001 – U861356
4T1GK14C
U850001 – U861356
4T1GK14E
U850001 – U861356
JT2BF12K
T0001033 – T0142854
4T1CF12K
TU000001 – TU119573
4T1BF12K
TU000001 – TU119573
4T1EF12K
TU000001 – TU119573
4T1CF12K
TU850001 – TU861356
4T1BF12K
TU850001 – TU861356
4T1EF12K
TU850001 – TU861356
SSC TO1
Page 3
VIN Range
Year
1994
1995
Model
Previa
(Supercharged
Models Only)
VDS
Ranges
JT3AC14R
1131303 – 1210385
JT3AC24S
1029007 – 1054422
JT3AC13R
S1131303 – S1210385
JT3AC23S
S1029007 – S1054422
NOTE: Although the involved vehicles are within the above VIN ranges, not all vehicles in
these ranges were sold in the U.S.
3.
Repair Procedures
Please affix the adhesive label according to the illustrations shown below:
SSC TO1
Page 4
4.
Parts Ordering
Should you require any additional labels, they can be obtained by sending an email to
[email protected].
5.
Reimbursement Procedures
Submit Special Service Campaign claims following the procedures described in the Toyota
Warranty Policy & Procedures Manual.
The operation code to be used for this campaign is as follows:
SSC#
T01
Op. Code
Description
5530L1
Affix OBD II Location Label
Flat Rate Hour
.1 hrs/vehicle
Please review this entire package with your Service and Parts staff to familiarize them with the
proper step–by–step procedure and implement this Special Service Campaign to ensure customer
satisfaction.
Thank you for your cooperation.
TOYOTA MOTOR SALES, U.S.A., INC.
Enclosures
TOYOTA
Toyota Motor Sales, U.S.A., Inc.
19001 South Western Avenue
P.O. Box 2991
Torrance, CA 90509–2991
(310)618–4000
(310)618–7800 Fax
TOYOTA CAMRY SERVICE CONNECTOR LOCATION LABEL SPECIAL SERVICE COMPAIGN NOTICE
Dear Toyota Owner:
This notice is being sent to request your assistance in installing a service connector location information
label on your 1994, 1995 or 1996 model year Toyota Camry.
What is the
problem?


An electrical service connector, which is accessed by a service technician for diagnostic
or smog inspection work, cannot be easily identified because it is located behind a “coin
box’’.
What will
Toyota do?


Toyota is providing the enclosed label which illustrates the location of the service
connector to enable the service technician to readily locate the service connector.
What should 

you do?




What if you
have other
questions?


Please affix this label as shown in
the diagram at right after removing
the protective cover on the back of
the label.
If it is not convenient for you to affix
this label yourself, you can contact
any authorized Toyota dealer to have
this label affixed at NO COST to you.
If the label is not affixed, it may hamper
the inspection, diagnosis and correct
repair or service of your vehicle at a
dealer or smog inspection station.
Please contact any Toyota dealer or call the Toyota Customer Assistance Center at
1–800–331–4331.
We have sent this notice in the interest of your continued satisfaction with our products and we
sincerely regret any inconvenience this condition may have caused you.
Thank you for driving a Toyota.
Sincerely,
TOYOTA MOTOR SALES, U.S.A., INC.
CORPORATE SERVICE DEPARTMENT
TOYOTA
Toyota Motor Sales, U.S.A., Inc.
19001 South Westen Avenue
P.O. Box 2991
Torrance, CA 90509–2991
(310)618–4000
(310)618–7800 Fax
TOYOTA PREVIA SERVICE CONNECTOR LOCATION LABEL SPECIAL SERVICE COMPAIGN NOTICE
Dear Toyota Owner:
This notice is being sent to request your assistance in installing a service connector location information
label on your 1994, 1995 or 1996 model year Toyota Previa.
What is the
problem?


An electrical service connector, which is accessed by a service technician for diagnostic
or smog inspection work, cannot be easily identified because it is located inside a
covered compartment on the top of the instrument panel.
What will
Toyota do?


Toyota is providing the enclosed label which illustrates the location of the service
connector to enable the service technician to readily locate the service connector.
What should 

you do?




What if you
have other
questions?


Please affix this label as shown in
the diagram at right after removing
the protective cover on the back of
the label.
If it is not convenient for you to affix
this label yourself, you can contact
any authorized Toyota dealer to have
this label affixed at NO COST to you.
If the label is not affixed, it may hamper
the inspection, diagnosis and correct
repair or service of your vehicle at a
dealer or smog inspection station.
Please contact any Toyota dealer or call the Toyota Customer Assistance Center at
1–800–331–4331.
We have sent this notice in the interest of your continued satisfaction with our products and we
sincerely regret any inconvenience this condition may have caused you.
Thank you for driving a Toyota.
Sincerely,
TOYOTA MOTOR SALES, U.S.A., INC.
CORPORATE SERVICE DEPARTMENT