C1941E

ISL CM2350 Product Improvement Campaign for Transit Applications
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Warranty Field Campaign
Campaign Number:
c1941
Revision: E
ISL CM2350 Product Improvement Campaign for
Transit Applications
Released Date: 16-Aug2018
Expiration Date (U.S.
and Canada): 30-Sep2022
Expiration Date
(International): 30-Sep2022
ISL CM2350 Product Improvement Campaign
for Transit Applications
Attention
• U.S / Canadian Dealers
• U.S / Canadian Distr./Branches and Div. Offices (Automotive)
This is to revise and replace C1941-D, dated 12-Jun-18. This revision is to:
1. Add SRT.
If additional information is required, please contact your Cummins Warranty
Operations Group Leader.
Description
This field action authorizes certified repair locations to recalibrate the ECM and upfit the
unit with an improved SCR Catalyst on certain ISL9 CM2350 L101 engines installed in
Transit Bus Applications.
Note : This field action provides retroactive coverage for repairs made in
anticipation of and prior to the release of this publication. Retroactive coverage
will be supported for repairs made on or after 15 June 2017.
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Action
In order to qualify for repair under this field action, an engine:
1. will be covered Regardless of coverage status, and
2. must show an OPEN status for this field action on QuickServe® Online.
After verifying that the engine meets the above requirements, perform the following
actions:
1. Please refer to Attachment B. A matrix of ECM base codes and CPLs are provided
for your consideration.
2. New SCRs delete the NH3 Sensor and move from a three (3) wire harness to a
NEW two (2) wire harness assembly. Install the appropriate SCR and a new two (2)
wire harness assembly.
Note : Where available, RX parts are to be used to replace the SCR.
3. Download the latest calibration available on QuickServe® Online. Recalibrate the
ECM as described in Procedure 019-032 in Service Manual 4310787.
4. Complete "Label, Authorized Change," Cummins Part Number 5297400. Clearly
print or type "ECM Calibration and/or SCR Update " in the center box. Fill in the
Campaign Number, Distributor or Dealer Code and Date information. Peel off the
backing material and install the label on the engine valve cover near the engine data
plate. There is a clear protective cover on this label. Peel the backing off of this
cover and push the clear cover over the printed material.
5. File one claim for all labor and travel associated with this repair. Provide
documentation of the ECM calibration revision codes from before and after the
recalibration in the claim narrative.
Material Disposition
Materials removed as a result of this field action must be sent to ReCon.
Reimbursements
Parts
Note : All SCRs are listed as optional. Use RX parts where available. All wiring
harness listed are also optional. Claim only the parts required to complete the
repair. Additional parts, such as o-rings, gaskets and fasteners, that are
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required to complete the repair, but not listed, may be claimed if sufficiently
explained in the claim narrative.
The following parts are covered under this field action:
Part Number
Quantity
Description
286663600
1
GSK,AFM (OPTIONAL)
287145100
1
GSK,AFM (OPTIONAL)
388639600
1
LIT,ELE
435404200RX
1
DEV,AFT (OPTIONAL)
435404400RX
1
DAV,AFM (OPTIONAL)
435405200RX
1
DEV,AFT (OPTIONAL)
435406200RX
1
DAV,AFM (OPTIONAL)
435406700RX
1
DEV,AFT (OPTIONAL)
437659300
1
DEV,AFT (OPTIONAL)
437666000RX
1
DEV,AFT (OPTIONAL)
437667600RX
1
DEV,AFT (OPTIONAL)
437667800RX
1
DEV,AFT (OPTIONAL)
437741100
1
HAR,WRG (OPTIONAL)
437741200
1
HAR,WRG (OPTIONAL)
437741300
1
HAR,WRG (OPTIONAL)
437741400
1
HAR,WRG (OPTIONAL)
439467400
1
DAV,AFM (OPTIONAL)
529740000
1
LABEL, AUTHORIZED
CHANGE (TAG)
536625700
1
DAV,AFT (OPTIONAL)
Note : SRTs to gain access that are required to complete the repair, that are
sufficiently explained in the claim narrative, may also be claimed on this action.
Note : All SRTs listed are OPTIONAL. Select ONLY the appropriate SRTs for
the repair performed.
Labor Using Applicable Access Code and Time
SRT Code
00-90X
Description
Time (hrs)
Administrative time
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SRT Code
Description
00-90X
Administrative Time Open and Close Repair
Order (Road Repairs)
08-142
Belt Guard - Remove and
Install, Each
11-803
Aftertreatment SCR
Catalyst - Remove and
Install
17-124
Floorboard - Remove and
Install (Automotive, Bus,
and Recreational Vehicle
Applications only)
17-153
Engine Side Panels or
Doors (Bus Applications),
(Without Quick Release
Clamps) - Remove and
Install, Each
17-154
Mobile Vehicle/Equipment
Lift System- Set Up
17-157
Back Seat - Remove and
Install (Bus Application)
17-901
Stamp Engine Data
Plate/Apply Emission
Sticker
17-904
REAR ROOF TOP PANEL
(BUS AND RV
APPLICATIONS) REMOVE AND INSTALL
19-028
AFTERTREATMENT SCR
JUMPER HARNESS REMOVE AND INSTALL
(OPTIONAL)
19-611
Engine Control Module
(ECM) CalibrationTransfer (CM
2250/CM2350)
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Time (hrs)
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Travel
Travel is covered under this field action. Towing is not covered under this field action.
Other Claimables
Consumables are covered under this field action.
Claim Instructions
For Cummins Dealers, claims for this Field Campaign must be filed via RAPIDSERVE™
Web (rsw.cummins.com). For information regarding RAPIDSERVE™ Web, please
reference the "Warranty" tab in QuickServe® Online. If there are additional questions,
please contact your local Cummins Distributor.
Claim Codes
Description
Code
Account Code:
65
Pay Code:
Distributor = X
Pay Code:
Dealer = D
Pay Code:
International = I
Failure Code:
WUSSCV
Attachments
Click here to see c1941-a_esn-list.xls
(/service/english/attachments/c1941-a_esn-list.xls)
Click here to
see c1941_ecm_base_calibrations_and_cpls_attach-b.pdf
(/service/english/attachments/c1941_ecm_base_calibrations_and_cpls_attach-b.pdf)
Engine Family
Fuel System
Design Application
Market Application
Automotive
Bus
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Last Modified: 16-Aug-2018
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