A911899 2051527-

Service Bulletin Details

Public Details for: A911899 2051527-

This informational bulletin contains instructions for when the sirius presets are missing with no dtcs.


- 2018 - 2017 - 2016 - 2015 - 2014 - 2013 - 2012 - 2011 - 2010 - 2009 -

Models from 2009
2009 AUDI Q5
91 SIRIUSXM presets lost after a channel list update
91 18 99 2051527/1 June 11, 2018.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A4
2013 - 2016
All
MMI 3G+
A5, A5
Cabriolet
2013 - 2017
All
MMI 3G+
A6, A7
2012 – 2017
All
MMI 3G+
A8
2011 - 2018
All
MMI 3G+
Q3
2015 - 2018
All
MMI 3G+
Q5
2009 - 2017
All
MMI 3G+
Q7
2010 – 2017
All
MMI 3G+
Condition
Customer states:
 Multiple Sirius presets are missing.
Workshop findings:
 No DTCs are stored.
 Presets can be reassigned.
Technical Background
A Sirius channel list update has been applied to the MMI over the air. This type of an update might cause Sirius
presets to be deleted.
Production Solution
The condition is currently under investigation.
Page 1 of 2
© 2018 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Service
No repair is available at this time.
1. Do not perform any repairs. Any repairs for this concern may be denied.
1. Instruct the customer that this condition is known, and a solution is under development.
2. As soon as further information is known, this TSB will be updated.
Warranty
This TSB is informational only and not applicable to any Audi Warranty.
Additional Information
All parts and service references provided in this TSB (2051527) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2018 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites without the prior expressed written permission of the publisher.
Page 2 of 2
© 2018 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.


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