A011871
Service Bulletin Details
Public Details for: A011871
Models from 2015
2015 AUDI Q7 |
Models from 2014
2014 AUDI Q7 |
Models from 2013
2013 AUDI Q7 |
01 MIL on, DTC P24CC00 and/or P24CB00 stored in the ECM 01 18 71 2051053/1 May 16, 2018. Model(s) Year VIN Range Vehicle-Specific Equipment Q7 2013 - 2014 All TDI Q7 2015 000001 - 000581 TDI Condition Customer states: MIL on. Workshop findings: One of more of the following DTCs is stored in the engine control module (ECM), J623 (address word 0001): DTC P24CC00 (Reductant Tank Cap Switch Circuit Range Open). DTC P24CB00 (Reductant Tank Cap Switch Circuit). No relevant component or electrical problems are found when Guided Fault Finding (GFF) is run on the stored fault codes. Technical Background The reducing agent active tank cap switch is prone to sticking, especially in hot and humid climates. If the switch sticks when vehicle is refilled with AdBlue, this fault will be triggered. Production Solution Vehicle is out of production, improved part as a service solution. Service 1. Remove active tank according to instructions in the Elsa Repair Manual. 2. Replace cap microswitch located on active tank filler neck with improved part 4L0133093B. Reinstall active tank according to instructions in the Elsa Repair Manual. Page 1 of 3 © 2018 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Warranty Claim Type: 110 up to 48 Months/50,000 Miles. G10 for CPO Covered Vehicles – Verify Owner. If vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 2681 Damage Code: 0050 Labor Operations: Reductive agent container remove + reinstall 2681 1900 120 TU Reductive agent inspected + added 2688 3500 20 TU Replace active tank cap switch 2681 1999 20 TU GFF 0150 0000 Time stated on diagnostic protocol (Max 20 TU) Road test prior to service procedure No allowance 0 TU Road test after service procedure No allowance 0 TU Diagnostic Time: Claim Comment: As per TSB #2051053/1 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Required Parts and Tools Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair. Part Number Part Description Quantity 4L0133093B Active tank cap switch 01 Additional Information All parts and service references provided in this TSB (2051053) are subject to change and/or removal. Page 2 of 3 © 2018 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. ©2018 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. Page 3 of 3 © 2018 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.