L-SB-0040-14_Rev

Service Bulletin Details

Public Details for: L-SB-0040-14_Rev

Tsb: revision notice september 28, 2018 rev1: ? Applicability has been updated to include 2016 ? 2017 model year ct200h vehicles. Any previous printed versions of this bulletin should be discarded. Some 2011 ? 2017 model year ct200h vehicle

- 2017 - 2016 - 2015 - 2014 - 2013 - 2012 - 2011 -

Models from 2017

Models from 2016

Models from 2015

Models from 2014

Models from 2013

Models from 2012

Models from 2011

L-SB-0040-14
Rev1
August 13, 2014
Abnormal Noise From Front Strut Mount
Service
Category
Suspension
Section
Front Suspension
Market USA
Applicability
YEAR(S)
MODEL(S)
2011 - 2017
CT200H
ADDITIONAL INFORMATION
REVISION NOTICE
September 28, 2018 Rev1:
 Applicability has been updated to include 2016 – 2017 model year CT200h vehicles.
Any previous printed versions of this bulletin should be discarded.
Introduction
Some 2011 – 2017 model year CT200h vehicles may exhibit a metallic clicking noise from the
front of the vehicle when driving over a washboard-type road surface, or a creaking noise when
turning left or right. A new Front Suspension Support Sub-assembly (front strut cap support) is
now available to address this condition.
Figure 1.
1
c
2
3
1
Front Suspension Support Sub-assembly
2
Coil Spring
3
Strut
© 2018 Lexus, a division of Toyota Motor Sales, USA
Page 1 of 3
L-SB-0040-14
Rev1
August 13, 2014
Page 2 of 3
Abnormal Noise From Front Strut Mount
Warranty Information
OP CODE
DESCRIPTION
TIME
431451
R & R Front Strut Cap Support (One Side)
1.4
Combo A
Opposite Side
0.3
Combo B
Adjust Toe-In
0.1
OFP
T1
T2
48609-12570
91
99
APPLICABLE WARRANTY
 This repair is covered under the Lexus Basic Warranty. This warranty is in effect for 48 months or
50,000 miles, whichever occurs first, from the vehicle’s in-service date.
 Warranty application is limited to occurrence of the specified condition described in
this bulletin.
Parts Information
PART NUMBER
PREVIOUS
NEW
48609-12570
48609-76011
PART NAME
QTY
Support Sub-assy, FR Suspension
2
Required Tools & Equipment
REQUIRED EQUIPMENT
SUPPLIER
PART NUMBER
QTY
ChassisEAR™ (or equivalent)
ADE
JSPSM06606
(JS Products)
1
NOTE
 A mechanic’s stethoscope or similar tool may be used in place of ChassisEAR™.
 ChassisEAR™ may be ordered by calling Approved Dealer Equipment (ADE) at 1-800-368-6787.
Repair Procedure
1. Test-drive the vehicle to confirm the condition exists.
Is there a metallic clicking or creaking noise from the front strut cap support?
NOTE
Use ChassisEAR™ (or equivalent) to help diagnose and isolate the noise at the front strut
cap support.

YES — Continue to step 2.

NO — This bulletin does NOT apply. Continue diagnosis using the applicable
Repair Manual.
© 2018 Lexus, a division of Toyota Motor Sales, USA
L-SB-0040-14
Rev1
August 13, 2014
Page 3 of 3
Abnormal Noise From Front Strut Mount
Repair Procedure (continued)
2. Remove the front strut cap support.
Refer to TIS, applicable model and model year Repair Manual:
 2011 / 2012 / 2013 / 2014 / 2015 / 2016 / 2017 CT200h:
Suspension – Front Suspension – “Front Suspension: Front Shock Absorber: Removal”
3. Inspect the front strut assembly.
Refer to TIS, applicable model and model year Repair Manual:
 2011 / 2012 / 2013 / 2014 / 2015 / 2016 / 2017 CT200h:
Suspension – Front Suspension – “Front Suspension: Front Shock Absorber: Inspection”
4. Install the front strut assembly with the NEW front strut cap support.
Refer to TIS, applicable model and model year Repair Manual:
 2011 / 2012 / 2013 / 2014 / 2015 / 2016 / 2017 CT200h:
Suspension – Front Suspension – “Front Suspension: Front Shock Absorber: Installation”
5. Test-drive the vehicle to confirm the condition is no longer present.
© 2018 Lexus, a division of Toyota Motor Sales, USA