SSM73963

8/29/2018
SSM73963 - X590 IPACE: Body side moulding and badge delamination | TOPIx
Reference
SSM73963
Models
I-PACE / X590
Title
X590 IPACE: Body side moulding and badge delamination
Category
Body
Last modified
28-Aug-2018 00:00:00
Symptom
108000 Ext. Trim/Accessories
Attachments
11example delam 3.png
11example of delam 2018-07-11.jpg
11example2 delam.jpg
Content
Issue:
Reports of delamination of the Jaguar logo and fender badge on
the lower body side moulding - see example photographs
attached.
Cause:
Under investigation
Action:
Should this issue be observed on any X590 iPace vehicles:
As an interim measure do not prepare or clean vehicles using 'jetwashing equipment' or 'aggressive' cleaning and polishing
materials. Please submit a quality report (EPQR) with a photgraph
of the logo or badge. JLR is working to provide replacement parts
of guarenteed quality which will be supplied as they become
available.
An interim containment planned for early in September to protect
the badges is being developed which will include covering the
area with a protective film. Parts effected by delamination will
require replacement and film added.
The permanent solution under development will be a new design of
part which is not affected by this concern.
https://topix.jaguar.jlrext.com/topix/content/document/view?id=923472
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8/29/2018
SSM73963 - X590 IPACE: Body side moulding and badge delamination | TOPIx
Technicians - Please rate this SSM and provide comments so that
future communications can be improved.
1 = Poor – Basic information provided – The SSM does not help
me resolve the customer concern.
3 = Average – Adequate information provided – The SSM partially
helps me resolve the customer concern.
5 = Excellent – All required information provided to resolve the
customer concern.
https://topix.jaguar.jlrext.com/topix/content/document/view?id=923472
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