16-116-18

ATTENTION:
CLAIMS PERSONNEL q
IMPORTANT - All
Service Personnel
Should Read and
Initial in the boxes
provided, right.
SERVICE MANAGER
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GENERAL MANAGER q
PARTS MANAGER
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SERVICE INFORMATION BULLETIN
APPLICABILITY:
		
		
2017-18MY Crosstrek w/ CVT
2017-18MY Forester w/ CVT 				
2017-18MY WRX w/ CVT		
SUBJECT:
New Select Lever Component Parts Information
NUMBER: 16-116-18
DATE: 09/21/18
INTRODUCTION:
This Service Information bulletin provides details about revised CVT select lever (shifter)
components. The shape of the lock plate and output of the shift lock solenoid have been changed.
PRODUCTION CHANGE INFORMATION:
These new components were incorporated into production during the VIN ranges listed below:
•
Crosstrek: HG334849 to end of 2017MY production
•
Forester:
•
WRX:
HG322467 to JH494276
HG011707 to J8819543
PART INFORMATION:
Description
Part Number
SOLENOID UNIT-SHIFT LOCK, RH
35173FL000
LOCK PLATE COMPLETE
35142FL000
The NEW shift lock solenoid case is YELLOW.
(The original part had a blue case.)
Continued...
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles,
or to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how to
do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.
Bulletin Number: 16-116-18; Date: 09/21/18
Subaru of America, Inc. is
ISO 14001 Compliant
ISO 14001 is the international standard for
excellence in Environmental Management
Systems. Please recycle or dispose of
automotive products in a manner that is friendly
to our environment and in accordance with all
local, state and federal laws and regulations.
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OLD Style Lock Plate
NEW Style Lock Plate
IMPORTANT NOTES:
•
Be advised, during the “phase-in” period for these 2 components, a new style lock plate may
have been used in production with either a new or old style shift lock solenoid.
•
During the “phase-in” period an old style lock plate was only used in production with old
style shift lock solenoid.
•
The old style and new style parts described in this bulletin are NOT interchangeable.
•
When ordering replacement parts, always order the most up-to-date part number for the VIN
being repaired.
•
If inspection of a vehicle within the VIN ranges supplied above reveals old-style parts, when
replacement is required, they should be replaced with the same old-style parts.
SERVICE PROCEDURE / INFORMATION:
REMINDER: Customer satisfaction and retention starts with performing quality repairs.
The service procedures for replacement of the lock plate and shift lock solenoid are unchanged.
Always refer to the applicable Service Manual and review all requirements of the repair being
performed. The Service Manual procedures contain information critical to performing an effective
repair the first time and every time. This includes but is not limited to: important SAFETY
precautions, proper inspection criteria, necessary special tools, required processes and related onetime-use parts needed for a complete and lasting repair.
Continued...
Bulletin Number: 16-116-18; Date: 09/21/18
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IMPORTANT REMINDERS:
•
SOA strongly discourages the printing and/or local storage of service information as
previously released information and electronic publications may be updated at any time.
•
Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
•
Always refer to STIS for the latest service information before performing any repairs.
Bulletin Number: 16-116-18; Date: 09/21/18
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