B620317

Service Bulletin Details

Public Details for: B620317

"?Service action: instrument cluster display in km/h . When the instrument cluster's digital speedometer has been set to display metric speed and distance values, there is no display of the miles per hour. Us regulations specify that even w


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SI B62 03 17
Instruments
March 2017
Technical Service
SERVICE ACTION: INSTRUMENT CLUSTER DISPLAY IN
KM/H
Please perform the procedure outlined in this Service Information on all affected vehicles before
customer delivery. In the event the customer has already taken delivery of the vehicle, please
perform the procedure the next time the vehicle is in the shop.
MODEL
F01 (7 Series)
F02 (7 Series
LWB)
F06 (6 Series Gran
Coupe)
F12 (6 Series
Convertible)
F13 (6 Series
Coupe)
AFFECTED VEHICLES
This Service Action involves 47 F Series vehicles produced from 7/2/13 thru 11/26/13
Vehicles which require this Service Action to be completed will show it as “Open” when checked
either in AIR, the "Service Menu" of DCSnet (Dealer Communication System) or with the Key
Reader.
SITUATION
When the instrument cluster’s digital speedometer has been set to display metric speed and
distance values, there is no display of the miles per hour.
US regulations specify that even with the instruments set to display metric values, a “Miles per
hour” display must also be present for immediate visual reference.
z
To confirm language settings use the iDrive controller:
Menu, Vehicle Settings, Language/Units, then
- Distance
- Dig (digital) Speedometer
CAUSE
Instrument Cluster (KOMBI) software error
CORRECTION
Reprogram and encode the vehicle.
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PROCEDURE
For conditions that are similar to the situation described:
1. Perform diagnosis with the latest version of ISTA.
2. Program the vehicle using ISTA/P 2.51.0 or higher.
F01, F02, F06, F12, F13
Target integration level: Fxx-11-03-503 or higher
Note that ISTA/P will automatically reprogram and code all programmable control modules that do
not have the latest software.
Always connect a BMW approved battery charger/power supply (SI B04 23 10).
For information on programming and coding with ISTA/P, refer to CenterNet / TIS / Technical
Documentation / Diagnostics and Programming / Programming Documentation.
PARTS INFORMATION
Parts exchange will not correct the situation.
WARRANTY INFORMATION
Reimbursement for this Service Action will be via normal claim entry utilizing the following
information:
Defect Code:
0062320100
No Repair is Necessary
Labor Operation:
00 61 929
Labor Allowance:
Description:
Refer to KSD2
Programming and coding was
performed previously in conjunction
with another campaign or repair
(vehicle is already at the specified
“Target” integration level or higher, no
repair is necessary) (Plus work)
Or:
Vehicle Programming and Coding
Labor Operation:
Labor Allowance:
Description:
00 61 930
Refer to KSD2
Programming and coding (includes
connecting an approved battery
charger/power supply and performing
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a vehicle test) (Plus work)
When ISTA/P automatically reprograms and codes all the vehicle’s control modules that currently
do not have the latest software, and if control module failures occur during this programming
procedure:
z
Please claim this consequential control module-related repair work under the defect code
listed in this bulletin with the applicable KSD2/AIR labor operations.
Other Repairs
Control module failures that occurred prior to this programming procedure and/or additional work is
performed as a result of performing the ISTA diagnostics and related test plans:
z
When covered under an applicable limited warranty, claim the control module-related and/or
other repair work using the applicable defect code and labor operations in KSD2/AIR.
[ Copyright ©2017 BMW of North America, Inc. ]
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