B620317
Service Bulletin Details
Public Details for: B620317
"?Service action: instrument cluster display in km/h . When the instrument cluster's digital speedometer has been set to display metric speed and distance values, there is no display of the miles per hour. Us regulations specify that even w
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Page 1 of 3 SI B62 03 17 Instruments March 2017 Technical Service SERVICE ACTION: INSTRUMENT CLUSTER DISPLAY IN KM/H Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure the next time the vehicle is in the shop. MODEL F01 (7 Series) F02 (7 Series LWB) F06 (6 Series Gran Coupe) F12 (6 Series Convertible) F13 (6 Series Coupe) AFFECTED VEHICLES This Service Action involves 47 F Series vehicles produced from 7/2/13 thru 11/26/13 Vehicles which require this Service Action to be completed will show it as “Open” when checked either in AIR, the "Service Menu" of DCSnet (Dealer Communication System) or with the Key Reader. SITUATION When the instrument cluster’s digital speedometer has been set to display metric speed and distance values, there is no display of the miles per hour. US regulations specify that even with the instruments set to display metric values, a “Miles per hour” display must also be present for immediate visual reference. z To confirm language settings use the iDrive controller: Menu, Vehicle Settings, Language/Units, then - Distance - Dig (digital) Speedometer CAUSE Instrument Cluster (KOMBI) software error CORRECTION Reprogram and encode the vehicle. https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/403... 4/6/2017 Page 2 of 3 PROCEDURE For conditions that are similar to the situation described: 1. Perform diagnosis with the latest version of ISTA. 2. Program the vehicle using ISTA/P 2.51.0 or higher. F01, F02, F06, F12, F13 Target integration level: Fxx-11-03-503 or higher Note that ISTA/P will automatically reprogram and code all programmable control modules that do not have the latest software. Always connect a BMW approved battery charger/power supply (SI B04 23 10). For information on programming and coding with ISTA/P, refer to CenterNet / TIS / Technical Documentation / Diagnostics and Programming / Programming Documentation. PARTS INFORMATION Parts exchange will not correct the situation. WARRANTY INFORMATION Reimbursement for this Service Action will be via normal claim entry utilizing the following information: Defect Code: 0062320100 No Repair is Necessary Labor Operation: 00 61 929 Labor Allowance: Description: Refer to KSD2 Programming and coding was performed previously in conjunction with another campaign or repair (vehicle is already at the specified “Target” integration level or higher, no repair is necessary) (Plus work) Or: Vehicle Programming and Coding Labor Operation: Labor Allowance: Description: 00 61 930 Refer to KSD2 Programming and coding (includes connecting an approved battery charger/power supply and performing https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/403... 4/6/2017 Page 3 of 3 a vehicle test) (Plus work) When ISTA/P automatically reprograms and codes all the vehicle’s control modules that currently do not have the latest software, and if control module failures occur during this programming procedure: z Please claim this consequential control module-related repair work under the defect code listed in this bulletin with the applicable KSD2/AIR labor operations. Other Repairs Control module failures that occurred prior to this programming procedure and/or additional work is performed as a result of performing the ISTA diagnostics and related test plans: z When covered under an applicable limited warranty, claim the control module-related and/or other repair work using the applicable defect code and labor operations in KSD2/AIR. [ Copyright ©2017 BMW of North America, Inc. ] https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/403... 4/6/2017