PIC6340

Service Bulletin Details

Public Details for: PIC6340

This preliminary information communicates information to not replace any parts for favorites unavailable message intermittently. This pi will be deleted and a bulletin created when new software is available.


- 2019 - 2018 -

Bulletin No.: PIC6340
Published date: 10/15/2018
Preliminary Information
PIC6340 Favorites Grayed Out or Unavailable At Times
Proactive
Models
Brand:
Model:
Model Years:
VIN:
from
Engine:
to
Transmissions:
Buick
Regal
2018
All
All
All
All
Cadillac
ATS
2018 - 2019
All
All
All
All
Cadillac
CTS
2018 - 2019
All
All
All
All
Cadillac
XTS
2018 - 2019
All
All
All
All
GMC
Terrain
2018
All
All
All
All
Involved Region or Country North America
Additional Options (RPO)
Condition
Cause
IOS, IOT, or IOU
A customer may comment that some Favorites will be greyed out at times.
Attempting to select that Favorite may result in a message that it is currently
unavailable.
Software anomaly
Correction:
Do not replace parts for this condition. GM is aware of this condition and working on enhanced software to repair
this. The favorite can be restored temporarily by resaving. This PI will be updated when software becomes
available.
Version History
Version
Modi ed
1
10/15/2018 - Created on
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