B010815

Service Bulletin Details

Public Details for: B010815

"n63 engine vacuum pump: limited warranty extension to 10 years/120,000 miles. Information for the above-referenced vehicles, bmw of north america, llc (""bmw na"") is extending the limited warranty for the engine vacuum pump to: 10 years/1


- 2011 - 2010 - 2009 -

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SI B01 08 15
Warranties
December 2015
Warranties
SUBJECT
N63 Engine Vacuum Pump: Limited Warranty Extension to 10 Years/120,000 Miles
MODEL
E70 (X5 xDrive50i)
Model Year 2011 produced from 8/6/2009 to 03/28/2011
E71(X6 xDrive50i)
Model Year 2011 produced from 3/8/2010 to 03/26/2011
F01 (750i Sedan)
Model Years 2009, 2010 and 2011 produced from 5/15/2008 to 02/28/2011
F01 (750i xDrive Sedan)
Model Years 2010 and 2011 produced from 5/26/2009 to 02/28/2011
F01 (BMW ALPINA B7 and BMW ALPINA B7 xDrive)
Model Year 2011 produced from 3/4/2010 to 02/15/2011
F02 (750i Sedan LWB)
Model Years 2009, 2010 and 2011 produced from 3/12/2008 to 02/25/2011
F02 (750i xDrive Sedan LWB)
Model Years 2010 and 2011 produced from 10/15/2008 to 2/28/2011
F02 (BMW ALPINA B7 and BMW ALPINA B7 xDrive LWB)
Model Year 2011 produced from 3/17/2010 to 02/16/2011
F07 (550i Gran Turismo and 550i xDrive Gran Turismo)
Model Years 2010 and 2011 produced from 3/25/2009 to 8/10/2011
F10 (5 Series Sedan and 5 Series xDrive Sedan)
Model Year 2011 produced from 7/7/2009 to 8/30/2011
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With the N63 engine
INFORMATION
For the above-referenced vehicles, BMW of North America, LLC (“BMW NA”) is extending the
limited warranty for the engine vacuum pump to:
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10 years/120,000 miles as determined by the vehicle’s original in-service date
Item #1: This “component-specific”
limited warranty extension applies to
defects in materials and workmanship
and is subject to the applicable vehicle
and coverage eligibility requirements,
exclusions and limitations that apply to
the BMW New Vehicle Limited
Warranty for Passenger Cars and Light
Trucks.
This bulletin is notice of a “limited warranty extension.” This is NOT a notice of a Recall or
Service Action.
There is no immediate repair required unless the BMW vehicle is currently experiencing this
problem.
Customer Notification Letter – VIN and Component-specific Warranty Extension
Even though this is NOT a Recall, BMW NA will be sending VIN-specific customer notification
letters in a phased release the first quarter of 2016.
ELIGIBLE BMW VEHICLES
To assist you in identifying the eligible vehicles, the DCSnet Warranty Vehicle Inquiry will be
updated shortly with the “Vehicle Comment” shown below:
BMW NA has extended the limited warranty for the Engine Vacuum Pump on this
vehicle to 10 years/120,000 miles as determined from the original in-service date. This
component-specific limited warranty extension is subject to all the applicable vehicle
and coverage eligibility requirements, exclusions and limitations that apply to the
BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks. Please see
SI B01 08 15.
Note: Always check the DCSnet Warranty Vehicle Inquiry “Vehicle Comments” and the “Repair
History (Claims)” sections first, before performing any repairs.
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PARTS INFORMATION
Please refer to the Electronic Parts Catalog (ETK/EPC), using the customer’s VIN to locate the
applicable replacement part numbers.
Important Notes:
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Only order these parts in the quantities needed to address customers’ vehicles that have
confirmed failures.
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“Only in conjunction with” parts: When applicable, this ETK/EPC item identifies
additional part(s) that must also be replaced/installed together with the replacement of the
engine vacuum pump. These “required” additional items are also covered “in-conjunction”
and under the terms of this extended limited warranty.
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Also refer to ETK/EPC and the repair instructions for onetime-use fasteners/screws and other
information regarding repair-related gaskets, seals, fluid and/or lubricants that also need to be
replaced/used and claimed.
WARRANTY INFORMATION
The engine vacuum pump limited warranty extension to 10 years/120,000 miles applies to “eligible
US-specification BMW vehicles” that are registered, operated and have their covered repair
performed by an authorized BMW center in the United States (including Puerto Rico).
This coverage supersedes the coverage that is provided under the BMW Certified Pre-Owned
Program or any BMW Group Vehicle Service Contract that applies to the vehicle.
Should the engine vacuum pump fails again, this component is covered by the remaining portion of
the extended limited warranty coverage period.
The existing limited warranty coverage for all other parts has not changed.
Non-Qualifying Repairs
Non-US specification vehicles, ineligible vehicles, eligible vehicles operated and repaired outside
the United States and Puerto Rico and/or the diagnosis and repair of other unrelated issues are not
covered under the terms of this limited warranty extension.
Qualifying Repairs - Claim Submission
Claim this work with the defect code and the applicable labor operation provided below.
Defect Code:
11 66 90 48 00
Labor Operation:
Labor Allowance:
Description:
00 62 022
Refer to KSD2
Replacing the vacuum pump (includes
connecting an approved battery
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charger/power supply, performing a
vehicle test) (Main work)
Or:
00 62 574
Refer to KSD2
Replacing the vacuum pump (includes
connecting an approved battery
charger/power supply, performing a
vehicle test) (Plus Work – Vehicle
already in the workshop)
And, as necessary:
Sublet – Bulk Materials
Sublet Code 4
Reimbursement for the used quantities
of required bulk operating fluids
See sublet reimbursement
(applicable BMW part numbers. Please
calculation below
do not use these part numbers for claim
submission)
Sublet calculation: Reimbursement for used quantities of required operating fluids (applicable
BMW part numbers) at dealer net plus handling.
Enter this material cost in sublet and itemize the amount in the claim comment section.
Overlapping Labor – Associated and/or Other Repairs
When this repair work is being performed with other repair work and if claiming the corresponding
labor operations result in overlapping labor, invoice and claim work time labor operation 00 50 000
for the “additional time (FRU)” to perform this repair instead (minus the overlap).
On the repair order and in the claim comment section, please identify the labor operations that labor
operation code 00 50 000 replaces and itemize the claimed FRU amount.
Work time labor operation code 00 50 000 is not considered a Main labor operation.
Associated Repairs: When work time labor operation 00 50 000 is used as an extension of the
repair outlined in this bulletin, a separate defect code and punch time(s) are not required.
Other Repairs: When work time labor operation 00 50 000 is used for work that will be claimed
under a different defect code, separate punch time(s) are required.
Previous Customer-pay Repairs – Limited Warranty Extension Reimbursement
Under this extended limited warranty, BMW of North America, LLC (“BMW NA”) will provide
reimbursement for “qualifying customer-pay repairs” that were performed on an eligible vehicle
prior to the release of this component-specific limited warranty extension.
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Customer-pay repairs are subject to the applicable vehicle and coverage eligibility requirements,
exclusions and limitations that apply to the BMW New Vehicle Limited Warranty for Passenger
Cars and Light Trucks.
Requesting Reimbursement for a Previous Repair that Qualifies
Note: The reimbursement request options that follows are planned to be available on or after the
week of 1/11/2016.
For a customer to request reimbursement for a “qualifying customer-pay repair” performed either
by an authorized BMW center or independent repair shop located in the United States (including
Puerto Rico), please have him/her submit his/her reimbursement request “online” at www.BMWRP.com under the following reference:
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B-ELWR 2015 Engine Vacuum Pump 10Y120M
Reimbursement Request Procedure
The online process is initiated by attaching/sending “PDF files” of the supporting documentation
for the “prior repair.”
The website, the customer-pay reimbursement attachment to this bulletin and the soon to be mailed
customer letters all provide information as to “what” documentation is needed to be supplied to
support a prior repair.
Alternative methods to request reimbursement, either through the mail or by fax, are also provided.
A copy of the “Customer-pay” reimbursement attachment may be printed and provided to
the customer.
Repairs that do not Qualify for Reimbursement
Repairs performed on ineligible vehicles, eligible vehicles operated and had their repair performed
outside the United States and Puerto Rico and/or the diagnosis and repair of other unrelated issues.
ATTACHMENTS
View PDF attachment B010815_Prior_Customer-pay_Repairs.
[ Copyright ©2015 BMW of North America, Inc. ]
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