08-009-15

Service Bulletin Details

Public Details for: 08-009-15

Poor gps signal reception this bulletin involves the replacement of the original gps antenna with a roof mount antenna to improve the navigation performances. Customer may experience off route conditions due to degrading navigation satel


- 2014 - 2013 - 2012 - 2011 -

Models from 2014
2014 DODGE JOURNEY
Models from 2013
2013 DODGE JOURNEY
Models from 2012
2012 DODGE JOURNEY
Models from 2011
2011 DODGE JOURNEY
NUMBER:
GROUP:
DATE:
08-009-15
Electrical
January 23, 2015
This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system,
or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
SUBJECT:
Poor GPS Signal Reception
OVERVIEW:
This bulletin involves the replacement of the original GPS antenna with a roof mount
antenna to improve the Navigation performances.
MODELS:
2011 - 2014
(JC)
Dodge Journey (International only)
NOTE: This bulletin applies to vehicles built with one of the following radios:
• UConnect Touch 8.4N CD/DVD/MP3/NAV (sales code RB6)
• UConnect Touch 8.4N CD/DVD/MP3/NAV (sales code RB4)
• Media CTR 641N CD/DVD/MP3/NAV (China) (sales code RE9)
• Media CTR 641N CD/DVD/MP3/NAV (Japan) (sales code RE4)
SYMPTOM/CONDITION:
Customer may experience off route conditions due to degrading Navigation satellite signal
available from GPS antenna placed in the I/P.
DIAGNOSIS:
If the customer describes the symptom, perform the Repair Procedure.
PARTS REQUIRED:
Qty.
Part No.
Description
1
05091031AA
Dual-Function Antenna
1
68248758AA
Kit, Overlay Wirings
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REPAIR PROCEDURE:
1. Check the radio software versions. Put the radio into dealer mode by pressing the
drives Temp up and down and the front defrost all at the same time until the dealer
mode screen is displayed. Press the “Navigation” button to read the Nav software
version number and the “Radio Part Info” button to read the Head Unit software
version number.
2. For 2011 Model Year vehicle, is the Head Unit software version the 13/48/18 or
beyond and the NAV software version the 3.20 or beyond?.
a. Yes>>> The Radio is already up to date. Proceed to Step #6.
b. No>>> The Radio software has to be updated. Refer to TSB 08-034-14 to update
the unit. Proceed after the update to Step #6.
3. For 2012 Model Year vehicle, is the Head Unit software version the 13/48/46 or
beyond and the NAV software version the 4.14 or beyond?.
a. Yes>>> The Radio is already up to date. Proceed to Step #6.
b. No>>> The Radio software has to be updated. Refer to TSB 08-034-14 to update
the unit. Proceed after the update Step #6.
4. For 2013 Model Year vehicle, is the Head Unit software version the 14/17/66 or
beyond and the NAV software version the 4.30 or beyond?.
a. Yes>>> The Radio is already up to date. Proceed to Step #6.
b. No>>> The Radio software has to be updated. Refer to TSB 08-034-14 to update
the unit. Proceed after the update Step #6.
5. For 2014 Model Year vehicle, is the Head Unit software version the 14/27/B5 or
beyond and the NAV software version the 5.12 or beyond?.
a. Yes>>> The Radio is already up to date. Proceed toStep #6.
b. No>>> The Radio software has to be updated. Refer to TSB 08-034-14 to update
the unit. Proceed after the update Step #6.
NOTE: To complete the repair procedure it is necessary to get the parts shown in
(Fig. 1) ordering the P/Ns 05091031AA and 68248758AA. (Fig. 2) shows the
routing overview of the body and under-dashboard wiring and the connector
connections.
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Fig. 1 Rework Kit Description
1 - Dual-Function Antenna.
2 - Body Wiring (from dual-function aerial to coupling on A-post).
3 - Wiring Under the Dashboard (from coupling on A-post to radio module).
Fig. 2 Wiring Routing
6. Turn the ignition key to OFF position and disconnect the battery negative terminal.
7. Remove the rear crossmember trim panel by slightly pulling the trim to release the
retaining devices. Using the suitable tool, release the rear roof light and move it to one
side without disconnecting it (Fig. 3).
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Fig. 3 Rear Crossmember Trim Panel and Rear Roof Light Location
1 - Rear CrossmemberTrim Panel.
2 - Rrear Roof Light.
8. Remove the upper trims of right and left C-posts (Fig. 4).
9. Remove the upper trims of right and left B-posts (Fig. 4).
10. Lower the headliner until the lower part of the antenna can be accessed (Fig. 4).
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Fig. 4 C and B Pillar Trims and Headliner removal
1 - Trim of Left C-post.
2 - Trim of Right B-post.
3 - Headliner.
11. Disconnect the antenna connector (Fig. 5).
Fig. 5 Antenna Connector
1 - Antenna Connector.
12. Undo the two fixing nuts and remove the radio-frequency module (RF-HUB) (Fig. 6).
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Fig. 6 RF-HUB module
1 - RF-HUB Module.
13. Slightly press on the back of the trim and remove the fixing nut and the retainer of the
antenna. Working from inside the vehicle press one of the retaining tabs on the
antenna using a flat-bladed tool. Press one side of the antenna connector through the
roof. Press the other side of the connector and remove the antenna (Fig. 7).
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Fig. 7 Antenna Retainer
1 - Retainer.
2 - Nut.
3 - Retaining Tabs on the Antenna.
14. Carefully clean the surface of the roof in the area where the antenna is to be placed.
15. Take the new dual-function antenna P/N 05091031AA.
16. Fit the two electrical connectors through the hole on the roof, then press the antenna
(Fig. 8) in position until the retainer snaps-fit.
17. Fit the antenna retainer and the nut, tightening to the torque of 90 Nm (Fig. 7).
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Fig. 8 New Dual-Function Antenna Location
1 - Dual-Function Antenna.
18. Connect the white connector to the new dual-function antennal with the white
connector of the available radio cable (Fig. 9).
19. Connect the yellow connector of the new antenna to the yellow connector of the body
wiring taken from the kit (Fig. 9).
20. Fasten the connectors (white - white) and (yellow - yellow) in the suitable housings
(Fig. 9) on the roof crossmember.
21. Refit the radio-frequency module (RF-HUB) (1 - Fig. 6) tightening the two fixing nuts
(Fig. 6).
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Fig. 9 Dual-Function Antenna Location Connectors
22. Arrange the body wiring on the internal side of the roof trim, from the back side to the
right B-post securing it with adhesive seal sections (Fig. 10).
Fig. 10 Body Wiring Overlay Routing
1 - Tape Application Points.
23. Release the door weatherstrip and lay the body wiring along the right B-post. Secure
applying tape above and below the seat belt attaching point (Fig. 11). Continue by
routing the body wiring under the B-post lower trim (Fig. 11) that can be accessed with
released weatherstrip.
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Fig. 11 Body Wiring Overlay Routing
1 - B-Post Lower Trim
24.
25.
26.
27.
Remove the kickplate from the right rear door compartment.
Remove the kickplate from the right front door compartment.
Remove the kickplate coupling for the front door.
Lay the body wiring (2 - Fig. 12) along the right lower side of the vehicle until reaching
the passenger feet area, under the post lower trim and secure it to the sill with
adhesive seal sections. Follow the steps shown in the (Fig. 12) from the top to the
bottom.
Fig. 12 Body Wiring Overlay Routing
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28. Remove the Radio-Navigator module.
29. Disconnect the GPS connector, wrap it with insulating tape and apply tape on the
cables to lock them and prevent any noise (Fig. 13).
Fig. 13 GPS Connector
30. Open the oddments compartment lid, release it from the retainers and flip it over as
shown in (Fig. 14).
Fig. 14 Oddments Compartment Lid
31. Take the under dashboard wiring from the kit.
32. Make the yellow/blue connector from the area behind the oddments compartment, until
it comes out from the Radio-Navigator housing as shown in (Fig. 15).
33. Connect the yellow/blue connector (Fig. 15) to the Radio-Navigator.
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Fig. 15 GPS Connector - Connection with the New IP Wiring
34. Secure the wiring under the dashboard to the dashboard crossmember, using cable
ties (Fig. 16).
Fig. 16 IP Wiring Overlay Routing
35. Route the wiring out from under the dashboard (Fig. 17) on the lower right side of the
dashboard.
36. Connect the yellow connector for the body wiring (coming from the back) to the yellow
connector of the under dashboard wiring, coming from the Radio-Navigator (Fig. 17).
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Fig. 17 Connection Between the IP and the Body Wiring Overlay
37. Fasten the connector coupling to the A-post and secure the wiring under the
dashboard and the body wiring with adhesive seal sections(Fig. 18).
Fig. 18 Connector Coupling Location
38. Place any remaining wiring loom under the carpet as shown in(Fig. 19).
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Fig. 19 IP Wiring Overlay Routing
39. Refit all the previously disassembled components (oddments compartment,
Radio-Navigator, trims and mouldings, etc.) proceeding in the reverse order.
40. Operating outdoor, in a place free from obstacles, check the operation of the
Radio-Navigator. From the home page of the Nav Menu, touch the left upper angle
(Fig. 20).
Fig. 20 GPS Information Access
41. Check that the number of receiving satellites and the intensity of the signal from each
satellite (indicated through bars). Good GPS signal is shown in(Fig. 21).
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08-009-15
Fig. 21 GPS Menu
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
Labor Operation
No:
08-20-04-94
Description
Install Dual Function Antenna and
Overlay Harness (2- Skilled)
FAILURE CODE:
ZZ
Service Action
Skill Category
6ELECTRICAL
AND BODY
SYSTEMS
Amount
1.6 Hrs.


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