SSM 47624

Service Bulletin Details

Public Details for: SSM 47624

Some 2017-2018 expedition/navigator vehicles may experience a noisy, soft, spongy and/or bouncy ride quality while driving. This may be the result of a shock absorber that is leaking fluid. To assist with the investigation please use the re


- 2018 - 2017 -

Models from 2018
2018 FORD EXPEDITION
2018 LINCOLN NAVIGATOR
Models from 2017
2017 FORD EXPEDITION
2017 LINCOLN NAVIGATOR 
SSM
47624
Some 2017-2018 Expedition/Navigator vehicles may experience a noisy, soft, spongy and/or bouncy
ride quality while driving. This may be the result of a shock absorber that is leaking fluid. To assist
with the investigation please use the Report a Vehicle Concern link at the bottom of the OASIS tab
on the PTS website. Include detail on which shock absorber(s) appear to be leaking and if the
vehicle is in for a repeat repair for this concern. To further aid in this investigation, please attach a
photo of the shock absorber date code label from the leaking shock(s). This label will have the word
CAUTION at the top and may appear silver in color with a colored stripe on one side. Engineering is
currently investigating this concern.

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