122-F9S5J-09
Service Bulletin Details
Public Details for: 122-F9S5J-09
Cause the control unit for the auxiliary alarm system has limited bus communication. Date of introduction control units for the auxiliary alarm system with updated software have been used in production since the beginning of december 20
- 2018 - 2017 - 2016 - 2015 - 2014 - 2013 - 2012 - 2011 - 2010 -
Models from 2017
2017 PORSCHE 718 BOXSTER |
2017 PORSCHE 718 CAYMAN |
2017 PORSCHE CAYENNE |
2017 PORSCHE PANAMERA |
Models from 2016
2016 PORSCHE BOXSTER |
2016 PORSCHE CAYENNE |
2016 PORSCHE CAYMAN |
2016 PORSCHE PANAMERA |
Models from 2015
2015 PORSCHE BOXSTER |
2015 PORSCHE CAYENNE |
2015 PORSCHE CAYMAN |
2015 PORSCHE PANAMERA |
Models from 2014
2014 PORSCHE BOXSTER |
2014 PORSCHE CAYENNE |
2014 PORSCHE CAYMAN |
2014 PORSCHE PANAMERA |
Models from 2013
2013 PORSCHE BOXSTER |
2013 PORSCHE CAYENNE |
2013 PORSCHE CAYMAN |
2013 PORSCHE PANAMERA |
Models from 2012
2012 PORSCHE BOXSTER |
2012 PORSCHE CAYENNE |
2012 PORSCHE CAYMAN |
2012 PORSCHE PANAMERA |
Models from 2011
2011 PORSCHE BOXSTER S |
2011 PORSCHE CAYENNE |
2011 PORSCHE CAYMAN |
2011 PORSCHE PANAMERA |
Models from 2010
2010 PORSCHE BOXSTER (987) |
2010 PORSCHE CAYENNE |
2010 PORSCHE CAYMAN |
2010 PORSCHE PANAMERA |
Service Technical Information 11/15 ENU 9063 9 Eliminating Symptoms in Body Interior: Replacing Control Unit for Auxiliary Alarm System (with PVTS) (Engine will not start/SY1115) Revision: This bulletin replaces bulletin dated November 28, 2017. This revision is now applicable up to model year 2018. General information Symptom Customer complaint "Vehicle will not start" received for vehicles with Porsche Vehicle Tracking System (PVTS) (retrofit kit): • • • I-no. - 911/Boxster/Cayman: 674 I-no. - Cayenne: 7G1 - 7G2 - 7G5 - 7G9 I-no. - Panamera: 7G9 - 7I2 In the rear-end electronics control unit, the fault code ”805108 - VTS authentication failed” and - in the front-end electronics control unit, the fault code ”80530F - Re-start inhibited by VTS” must be entered. Cause, date of introduction and remedial action Model Year: As of 2010 up to 2018 Cause The control unit for the auxiliary alarm system has limited bus communication. Date of Introduction Control units for the auxiliary alarm system with updated software have been used in production since the beginning of December 2017. Remedial Action Information If the control unit for the auxiliary alarm system needs to be replaced, the national service provider must be contacted (by phone) before removing the control unit. AfterSales Aug 23, 2018 Page 1 of 4 9 Service 9063 ENU Technical Information 11/15 In the event of a customer complaint and if both fault codes are entered, replace the existing control unit for auxiliary alarm system with a new control unit with software version '0820' printed on it, see PIWIS information system under TEQ Tequipment Installation and Conversion Instructions Installation and Conversion Instructions '906400 Porsche Vehicle Tracking System (PVTS) control unit' or (for the Cayenne) under Workshop Manual '906425 PCC' in the Workshop Manual. Information Before starting the work required for replacing the PVTS control unit, the replacement procedure must first be started in the ‘Porsche Car Connect – Online Support’ portal. If PCC/PVTS is activated, you will then get the installation code required for commissioning and activating the new control unit. Without the installation code, the PVTS control unit cannot be replaced and subsequent commissioning of the new control unit is not possible for an activated PCC/PVTS. Information The subsequent procedure depends on the respective usage status of PCC/PVTS • If PCC/PVTS has already been used and a valid user contract exists, the new PVTS control unit must be commissioned in order to guarantee continued use. This requires the installation code obtained previously from the 'Porsche Car Connect – Online Support' portal. More information about this can be found in the PIWIS information system under TEQ Tequipment Installation and Conversion Instructions Installation and Conversion Instructions '906400 Porsche Vehicle Tracking System (PVTS) control unit' or (for the Cayenne) under Workshop Manual '906425 PCC' in the Workshop Manual. • If the customer has not yet started using PCC/PVTS or if there is no valid user contract and if the customer does not intend to use PCC/PVTS in the future, there is no need to commission the control unit. • If the customer has not yet started using PCC/PVTS or if there is currently no valid user license, but the customer wants to activate or reactivate PCC/PVTS while the control unit is being replaced, proceed in accordance with the standard process for activating PCC/PVTS for the first time or reactivating PCC/PVTS. To do this, an account must be created and a new installation code must be requested via the ‘Porsche Car Connect – Online Support’ portal. The new PCC/PVTS control unit must then be commissioned. More information about this can be found in the PIWIS information system under TEQ Tequipment Installation and Conversion Instructions Installation and Conversion Instructions '906400 Porsche Vehicle Tracking System (PVTS) control unit' or (for the Cayenne) under Workshop Manual '906425 PCC' in the Workshop Manual. Use the PIWIS Tester to check the software version of the control unit for the auxiliary alarm system: Aug 23, 2018 Page 2 of 4 1 Select the 'Rear-end electronics' control unit in the ‘Control unit overview’ and switch to the ‘Extended identifications’ menu. 2 Scroll down in the "Extended identifications" menu until the message "PVTS software version" is displayed. AfterSales Service Technical Information 3 11/15 ENU 9063 9 Read off the value shown for the software version. The software version of the new control unit for auxiliary alarm system must be '0820'. 4 Commission the new control unit: Select the “VTS commissioning” function in the 'Extended identifications' menu and press •F12“ to confirm your selection. 5 Complete the process for commissioning the module in co-operation (over the phone) with the national service provider. End of action required. Tools and materials Tools and materials For 911/Boxster/Cayman: 958.044.902.31 Immobilizer control unit (with VTS; for retrofitting via TEQ 1) For Cayenne/Panamera (USA/Canada only): 7PP.035.620.DT VTS vehicle tracking system control unit 9900 - PIWIS Tester III Battery Charger/Power Supply - Suitable for AGM Type batteries, recommended current rating of 90A fixed voltage 13.5V to 14.5V. Invoicing Invoicing The work involved is invoiced under the labor operation: APOS Labor operation 96625600 Replacing remote control (hand-held transmitter) 90632300 Installing auxiliary alarm systems/VTS I No. For invoicing and documentation using PQIS, enter the following coding: Location (FES5) 90630 Auxiliary alarm system/VTS Damage type (SA4) 1611 does not work AfterSales Aug 23, 2018 Page 3 of 4 9 Service 9063 ENU Technical Information 11/15 Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed. © Porsche Cars North America, Inc. Aug 23, 2018 Page 4 of 4 AfterSales