TJ3357420
Service Bulletin Details
Public Details for: TJ3357420
This is a technical journal: if vibrations occur due to issues with tires or wheels, follow the advice under service and vehicle report. Service: in case of vibrations, please follow tj 20803 to establish the if the vibrations are coming fr
Models from 2019
2019 VOLVO XC40 |
Models from 2018
2018 VOLVO S90 |
2018 VOLVO V90 |
2018 VOLVO V90CC |
2018 VOLVO XC60 |
2018 VOLVO XC90 |
2018 VOLVO XC90H |
Models from 2017
2017 VOLVO S90 |
2017 VOLVO V90 |
2017 VOLVO V90CC |
VOLVO CAR SERVICE AND PARTS BUSINESS Technical Journal TITLE: Vibrations from tires/wheels, request for feedback REF NO: ISSUING DEPARTMENT: CAR MARKET: TJ 33574.2.0 Technical Service United States and Canada PARTNER: ISSUE DATE: STATUS DATE: 3 US 7510 Volvo Car USA 2018-04-24 2018-04-30 FUNC GROUP: FUNC DESC: 7726 Summer tire, separate Page 1 of 6 “Right first time in Time” Attachment File Name TJ 33574 Balance weights position.jpg TJ 33574 Questionnaire about wheel vibrations v1.docx TJ 33574 Tire VOL marking.jpg File Size 0.1881 MB 0.0152 MB 0.0986 MB Vehicle Type Type Eng Eng Desc Sales Body Gear 234 236 238 246 256 536 Steer Model Year 2017-2017 2018-9999 2018-9999 2018-9999 2018-9999 2019-9999 Plant Chassis range 0027065-9999999 0013020-9999999 0015096-9999999 0000001-9999999 0190072-9999999 0000001-9999999 Struc Week Range 201717-999952 201717-999952 201717-999952 201717-999952 201717-999952 201746-999952 CSC Customer Symptom Codes Code V1 Description Tires/Vibration/out of round Produced in the USA and available as an electronic document. Hard copy documents are printed in USA on recycled paper containing a minimum of 50% wastepaper and 10% post-consumer waste. © 2018 VOLVO CAR USA, LLC Technical Journal 33574.2.0 VST Operation Number VST Operation Number 77099 96401-2 77006-0 Description General Op: Use only if matching tire/rim with Force measure eqpt. Troubleshooting wheels/tyres/hubs, CSC: V1 Wheels 4x balance DTC Diagnostic Trouble Codes Rows beginning with * are modified Note! If using a printed copy of this Technical Journal, first check for the latest online version. Text DESCRIPTION: If vibrations occur due to issues with tires or wheels, follow the advice under Service and Vehicle Report. SERVICE: In case of vibrations, please follow TJ 20803 to establish the if the vibrations are coming from powertrain components or from wheels/tires. If analysis indicate that the vibrations are coming from the wheels/tires, then follow TJ 32161. Request: For vehicles M/Y 2018 and later which not been involved in any previous accident; Please submit a Vehicle Report in TIE, please fill in applicable answers in questionnaire, it will help Volvo to understand the problems behind wheel vibrations better. VEHICLE REPORT: Yes, please submit a Vehicle Report if workshop has been able to solve a case including tire/wheel vibrations. Include answers from the attached Word file. Use concern area “Vehicle Report” and sub concern area “Support not needed”, use function group 7726. To view TJ attachment continue to next page. This TJ has three attachments. Page 2 of 6 2018-04-30 Technical Journal 33574.2.0 2018-04-30 Page 3 of 6 Technical Journal 33574.2.0 TJ 33574, Wheel vibrations questionnaire Base information: Tire brand Tire dimension and type Example: 235/35R20 All Season LF RF LR RR DOT Code with production date code Example: 93 K9 L5345 ( 4517 ) Speed when the vibrations occur at the most VOL marked tire (Yes / No) See example photo in TJ. Origin of tires Example: Original tires since new car / Volvo original spare tires / non-Volvo spare tires / Volvo original accessory tire / Other tires -> please specify Tire pressure Remaining tire thread depth LF RF LR RR LF RF LR RR Mileage of the vehicle Estimated mileage for the set of tires Missing or mislocated balance weights? Newer tires have coloured dots to show correct location for the balance weights, see example photo in TJ. How long has the car been in storage at the dealer before retail delivery? Repair information: Workshop conclusion why vibrations occurred, and what was done to solve it. Force measurements Before repair Page 4 of 6 LF RF LR RR 2018-04-30 Technical Journal 33574.2.0 Force measurements After repair LF RF LR RR If any rims had impact damages such as cracks, rims outof-round etc. If any advanced vibration measurements were done, example from Pico meter tools or other sensors that can record vibrations, please include these results in the report. 2018-04-30 Page 5 of 6 Technical Journal 33574.2.0 Page 6 of 6 2018-04-30