TJ3357420

Service Bulletin Details

Public Details for: TJ3357420

This is a technical journal: if vibrations occur due to issues with tires or wheels, follow the advice under service and vehicle report. Service: in case of vibrations, please follow tj 20803 to establish the if the vibrations are coming fr


- 2019 - 2018 - 2017 -

Models from 2019
2019 VOLVO XC40
VOLVO CAR
SERVICE AND PARTS BUSINESS
Technical Journal
TITLE:
Vibrations from tires/wheels, request for feedback
REF NO:
ISSUING DEPARTMENT:
CAR MARKET:
TJ 33574.2.0
Technical Service
United States and Canada
PARTNER:
ISSUE DATE:
STATUS DATE:
3 US 7510 Volvo Car USA
2018-04-24
2018-04-30
FUNC GROUP:
FUNC DESC:
7726
Summer tire, separate
Page 1 of 6
“Right first time in Time”
Attachment
File Name
TJ 33574 Balance weights position.jpg
TJ 33574 Questionnaire about wheel vibrations v1.docx
TJ 33574 Tire VOL marking.jpg
File Size
0.1881 MB
0.0152 MB
0.0986 MB
Vehicle Type
Type
Eng
Eng
Desc
Sales
Body
Gear
234
236
238
246
256
536
Steer
Model Year
2017-2017
2018-9999
2018-9999
2018-9999
2018-9999
2019-9999
Plant
Chassis range
0027065-9999999
0013020-9999999
0015096-9999999
0000001-9999999
0190072-9999999
0000001-9999999
Struc Week
Range
201717-999952
201717-999952
201717-999952
201717-999952
201717-999952
201746-999952
CSC Customer Symptom Codes
Code
V1
Description
Tires/Vibration/out of round
Produced in the USA and available as an electronic document. Hard copy documents are printed in USA on recycled paper containing
a minimum of 50% wastepaper and 10% post-consumer waste.
© 2018 VOLVO CAR USA, LLC
Technical Journal 33574.2.0
VST Operation Number
VST Operation Number
77099
96401-2
77006-0
Description
General Op: Use only if matching tire/rim with Force measure eqpt.
Troubleshooting wheels/tyres/hubs, CSC: V1
Wheels 4x balance
DTC Diagnostic Trouble Codes
Rows beginning with * are modified
Note! If using a printed copy of this Technical Journal, first check for the latest online version.
Text
DESCRIPTION:
If vibrations occur due to issues with tires or wheels, follow the advice under Service and Vehicle
Report.
SERVICE:
In case of vibrations, please follow TJ 20803 to establish the if the vibrations are coming from
powertrain components or from wheels/tires.
If analysis indicate that the vibrations are coming from the wheels/tires, then follow TJ 32161.
Request: For vehicles M/Y 2018 and later which not been involved in any previous accident; Please
submit a Vehicle Report in TIE, please fill in applicable answers in questionnaire, it will help Volvo to
understand the problems behind wheel vibrations better.
VEHICLE REPORT:
Yes, please submit a Vehicle Report if workshop has been able to solve a case including tire/wheel
vibrations.
Include answers from the attached Word file.
Use concern area “Vehicle Report” and sub concern area “Support not needed”, use function group
7726.
To view TJ attachment continue to next page. This TJ has three attachments.
Page 2 of 6
2018-04-30
Technical Journal 33574.2.0
2018-04-30
Page 3 of 6
Technical Journal 33574.2.0
TJ 33574, Wheel vibrations questionnaire
Base information:
Tire brand
Tire dimension and type
Example: 235/35R20 All Season
LF
RF
LR
RR
DOT Code with production date code
Example: 93 K9 L5345 ( 4517 )
Speed when the vibrations occur at the most
VOL marked tire (Yes / No)
See example photo in TJ.
Origin of tires
Example: Original tires since new car / Volvo original spare
tires / non-Volvo spare tires / Volvo original accessory tire /
Other tires -> please specify
Tire pressure
Remaining tire thread depth
LF
RF
LR
RR
LF
RF
LR
RR
Mileage of the vehicle
Estimated mileage for the set of tires
Missing or mislocated balance weights?
Newer tires have coloured dots to show correct location for the
balance weights, see example photo in TJ.
How long has the car been in storage at the dealer before
retail delivery?
Repair information:
Workshop conclusion why vibrations occurred, and what
was done to solve it.
Force measurements Before repair
Page 4 of 6
LF
RF
LR
RR
2018-04-30
Technical Journal 33574.2.0
Force measurements After repair
LF
RF
LR
RR
If any rims had impact damages such as cracks, rims outof-round etc.
If any advanced vibration measurements were done,
example from Pico meter tools or other sensors that
can record vibrations, please include these results in the
report.
2018-04-30
Page 5 of 6
Technical Journal 33574.2.0
Page 6 of 6
2018-04-30


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