PIC6086E
Service Bulletin Details
Public Details for: PIC6086E
This preliminary information communication provides the technician with steps to resolve the issue of an oily substance that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area. Technicia
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Models from 2019
| 2019 BUICK ENCORE |
| 2019 CADILLAC ATS |
| 2019 CADILLAC ESCALADE |
| 2019 CADILLAC ESCALADE ESV |
| 2019 CADILLAC XT5 |
| 2019 CADILLAC XTS |
| 2019 CHEVROLET SUBURBAN |
| 2019 CHEVROLET TAHOE |
| 2019 GMC YUKON XL |
Models from 2018
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Models from 2014
| 2014 BUICK ENCORE |
| 2014 CADILLAC ATS |
| 2014 CADILLAC CTS |
| 2014 CADILLAC ELR |
| 2014 CADILLAC SRX |
| 2014 CADILLAC XTS |
Bulletin No.: PIC6086E Published date: 10/29/2018 Preliminary Information PIC6086E Oily Substance on Windshield Leaking from Moisture Sensor Models Brand: Model: Model Years: VIN: from to Engine: Transmissions: Cadillac ATS 2013 - 2019 All All All All Cadillac ATS-V 2016 - 2019 All All All All Cadillac CTS Sedan (Vin A) 2014 - 2019 All All All All Cadillac XT5 2017 - 2019 All All All All Cadillac XTS 2013 - 2019 All All All All Cadillac Escalade 2WD 2015 - 2019 All All All All Cadillac Escalade 4WD 2015 - 2019 All All All All Cadillac Escalade ESV 2WD 2015 - 2019 All All All All Cadillac Escalade ESV 4WD 2015 - 2019 All All All All Cadillac SRX 2013 - 2016 All All All All Cadillac ELR 2014 - 2017 All All All All Chevrolet Suburban 2WD 2015 - 2019 All All All All Chevrolet Suburban 4WD 2015 - 2019 All All All All Chevrolet Tahoe 2WD 2015 - 2019 All All All All Chevrolet Tahoe 4WD 2015 - 2019 All All All All GMC Yukon 2WD 2015 - 2019 All All All All GMC Yukon 4WD 2015 - 2019 All All All All GMC Yukon XL 2WD 2015 - 2019 All All All All GMC Yukon XL 4WD 2015 - 2019 All All All All Buick Encore 2013 - 2019 All All All All With Rain Sense (RPO CE1) (RPO CEC for SRX only) Supersession Statement This PI was superseded to add Models. Please discard copies of PIC6086D. The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI. Condition / Concern Some customers may comment that an oily substance is found on the inside windshield surface and appears to be leaking from the rear view mirror area. Recommendations / Instructions The oil/fluid is from the gel pad of the moisture sensor, the oil/fluid can separate and leak due to heat loads. The sensor should only leak one time and leakage will not affect the performance of the sensor. NOTE: Only 1 gram of oil is used in the sensor – so the leak will be minimal. As such, driver visibility will not be impacted. Inspect the moisture sensor for being the source of the leak, If found to be leaking, carefully remove the moisture sensor by gently rocking the sensor in the bracket and pulling down with constant pressure. IMPORTANT: Use care to avoid touching the gel of the moisture sensor. Using excessive force to remove may cause the gel to separate from the sensor. Any sensor that experiences gel separation should be replaced. Clean the glass surface and sensor bracket with an Isopropanol Alcohol wipe until the surfaces are clean, then re-install the moisture sensor. Test the moisture sensor by placing the ignition in the run position and rotating the wiper switch Intermittent (delay) band fully forward. Once the wipers wipe once, apply water to the windshield in the area of the moisture sensor with a spray bottle. After one or two sprays, the wipers should wipe. Warranty Information For vehicles repaired under warranty, use: Labor Operation Description Labor Time 2080528* Remove Rain Sense Moisture Sensor And Clean Glass and Mounting Bracket 0.5 hr * This is a unique labor operation for bulletin use only. This will not be published in the Labor Time Guide. Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed. © 2018 General Motors. All Rights Reserved.