A461897 2042182-

Service Bulletin Details

Public Details for: A461897 2042182-

This bulletin provides information on diagnosing and fixing a brake squeak that occurs in specific conditions: first brake, below 20mph, below 40 degree f, and in high humdity.


- 2017 - 2016 - 2015 - 2014 - 2013 -

Models from 2017
2017 AUDI Q5
Models from 2016
2016 AUDI Q5
Models from 2015
2015 AUDI Q5
Models from 2014
2014 AUDI Q5
Models from 2013
2013 AUDI Q5
46 Squeal from front brakes
46 18 97 2042182/10 September 19, 2018. Supersedes Technical Service Bulletin Group 46 number 17-80 dated
October 23, 2017 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
Q5
2013
047567 - 999999
2.0 and 3.0 engines
Q5
2014 - 2017
All
2.0 and 3.0 engines
Condition
REVISION HISTORY
Revision
Date
Purpose
10
-
Revised Service (Updated Labor Operations)
9
10/23/2017
Revised attachments (Added Steel Brake Measurement form)
Revised Service (Updated Note)
8
09/29/2017
Revised header (Updated Elsa display)
Customer reports hearing a squeal noise from the front brakes in the following conditions:
When:
During first brake application in the morning, with cold brakes
Speed:
Below 20 mph
Temperature:
Below 40ºF
Conditions:
High humidity
Page 1 of 8
© 2018 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Tip: For an example of the sound, see the video located
at: https://audi-external.kzoplatform.com/swf/player/314
(Figure 1).
Figure 1. QR code for viewing the video with a
QR code reader on phones and tablets.
Alternatively, the video can be accessed
through computer internet browsers at the link
provided in this bulletin.
Technical Background
Not applicable.
Production Solution
Not applicable.
Page 2 of 8
© 2018 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Service
Before proceeding, check the following table to confirm that this bulletin applies:
Model
Model years
Front brakes (Brembo) disc size
Q5 2.0T (non-hybrid)
2013 to 2017: All
320 x 30 mm
Q5 3.0T (without SQ5)
2013 to 2017: All
345 x 30 mm
Q5 TDI
2014 to 2017: All
345 x 30 mm
Note:
 This TSB only applies to Q5 models listed in the table above.
 This TSB applies only to vehicles produced after 12/10/2012 (SVM code will only be accepted after production
date of 12/10/2012).
 This TSB does not apply to Q5 models built before 2013 and does not apply to hybrid or SQ5 models (due to
different front brakes).
 This bulletin does not apply if: The brake discs and/or brake pads are at or exceeding wear limits. In order to
validate this, fill out the attached Steel Brake Measurement form. Or from improper operation or misuse of the
vehicle.
Tip: Rust/Corrosion build-up, grooves, or glazing on the braking surface of the brake disc may
cause noise and must be considered when replacing the brake pads.
1. Replace the front brake pads according to the instructions in Elsa at Repair Manual, Chassis Brake System
>> 46 Mechanical Components >> Front Brakes >> Brake Pads, Removing and Installing, Brake 1LB and
1LC or Brake Pads, Removing and Installing, Brake 1LE and 1LP.
Note:
 Some vehicles may have two shims glued to the back of
the front brake pads (Figure 1). Do not transfer these
shims to the new pads.
 New brake pads have an adhesive backing that should
be used to properly attach the pads to the caliper.
 For 3.0 TFSI/TDI only: Brake pads have an arrow that
indicates the correct installation position in the caliper.
The pads should be installed with the arrows following
the forward rotation of the wheel (Figure 2).
Figure 1. Shims on back of front brake pads.
Page 3 of 8
© 2018 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Figure 2. Directional arrow on the back of front
brake pad.
The following steps must be followed to ensure proper installation of the pads:
 Thoroughly clean and dry each piston (Figure 3, arrows) to
ensure that the new pads will properly adhere to the
pistons.
 Do not apply any lubricants to the pads or calipers.
 After the pads are installed in the calipers, apply full pedal
pressure for at least 10 seconds to ensure proper adhesion
of the pads to the pistons.
 In order to allow the glue to set, do not drive the vehicle for
10 minutes after new pads have been installed.
Figure 3. Location of pistons.
2. Replace the rear brake pads according to the instructions in Elsa at Repair Manual, Chassis Brake System
>> 46 Mechanical Components >>Rear Brakes>>Removing and installing brake pads.
Page 4 of 8
© 2018 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
For vehicles that require balance weight (3.0 TFSI and TDI):
The balance weight should be assembled in the upper
position near the parking brake electric motor connector
(Figure 4).
Figure 4. Balance weight position.
3.
Brake embedding:
A.
Perform 10 stops from approximately 35 mph to 10 mph with medium pedal pressure.
B.
Drive for approximately 2 minutes at approximately 40 mph without braking to allow the brakes to cool
down.
C.
Repeat steps A and B if necessary.
Note:
Do not perform ABS stops as a way of embedding the brakes. Brake pads and discs may be permanently
damaged if brakes are overheated prior to being properly embedded.
4.
Perform SVM update with the following code: 03A014
This update changes the ABS/ESP software due to the new brake pad compound and changes the vehicle
PR number to help in identifying and tracking vehicles with new parts.
After the SVM update, this TSB will not show up for this VIN in ELSA due to the PR number change (see
table below).
Page 5 of 8
© 2018 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Model
Actual PR Number – Front Brakes
Target PR Number – Front Brakes
Q5 2.0 TFSI
1LB
1LC
Q5 3.0 TFSI/3.0 TDI
1LE
1LP
SVM Update Instructions
1. Follow all instructions in the attached TSB 2011732: 00 Software Version Management (SVM), operating
instructions.
2. Update the vehicle using the SVM action code as listed in the table below:
Model
Old Software
Part Number
Old Software
Version
New Software
Part Number
New
Software
Version
SVM Code
Input
Q5 2.0T/3.0T/3.0TDI
8R0907379AS
0020
8R0907379BG
0030
03A014
Q5 2.0T/3.0T/3.0TDI
8R0907379AM
0030
8R0907379BG
0030
03A014
Q5 2.0T/3.0T/3.0TDI
8R0907379AL
0040
8R0907379BG
0030
03A014
Page 6 of 8
© 2018 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Warranty
Claim Type:
 110 up to 48 Months/50,000 Miles.
 If vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
4636
Damage Code:
0010
Labor Operations:
Wheels remove + reinstall (front)
4405 2000
See SRT
Wheels remove + reinstall (rear)
4405 2000
See SRT
Brake pads, front remove + reinstall
4636 2050
See SRT
Brake pads, rear remove + reinstall
4638 2050
See SRT
GFF and software update
0150 0000
Time stated on
diagnostic
protocol (Max 50
TU)
Road test prior to service procedure
0121 0002
10 TU
Road test after service procedure
0121 0004
10 TU
Diagnostic Time:
Claim Comment:
As per TSB #2042182/10
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Part Number
Part Description
Quantity
8R0698151K or 8R0698151AB or any available
supersession
1 set of front brake pads (2.0 TFSI)
01
8K0698451C or 8K0698451F or any available
supersession
1 set of rear brake pads (2.0 TFSI)
01
8R0698151H or 8R0698151T or any available
supersession.
1 set of front brake pads (3.0 TFSI & TDI)
01
8K0698451D or any available supersession
1 set of rear brake pads (3.0 TFSI & TDI)
01
Page 7 of 8
© 2018 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
WHT 001 921
Balance weight with hexagon bolt
02
Check ETKA for applicable part number
Contact (wear sensor)
01
See ETKA
Fasteners, Bolts, Nuts and Screws as
needed per the Repair Manual
See
ETKA/ELSA
Additional Information
The following Technical Service Bulletin(s) will be necessary to complete this procedure:
 TSB 2011732, 00 Software Version Management (SVM), operating instructions.
All parts and service references provided in this TSB (2042182) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. .
©2018 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites without the prior expressed written permission of the publisher.
Page 8 of 8
© 2018 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.


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