CUSTOMER DELIVER

2019
TT Coupe & Roadster/TTS/TT RS
Client
Stock No.
Audi Delivery
Guidelines
Delivery Date
VIN
Delivery Inspection
Ensure Final Vehicle Quality Inspection Is Completed
 Inspect exterior for damage, dings, dents and surface scratches
 Verify that vehicle is equipped as specified and that all accessories have been installed
 Check interior for cleanliness, grease marks and damage
 Check that floor mats are locked in place
 Ensure tire pressures are set to “normal customer load” conditions and calibrate (store) the Tire Pressure Monitoring System
(TPMS) prior to Delivery
 Repair all defects prior to customer delivery
 Ensure that customer has requested activation of Audi connect®; activate Audi connect® prior to customer arrival at
MyAudiconnect.com. Only if Audi connect® “Request to Initiate
Services” and Terms & Conditions have been signed. Applies
only to vehicles equipped with Audi connect® (USA only)
 Verify the Audi Phone Box Customer Registration form is present in the glovebox
Customer Priority Topics
1. ___________________________________________________________________________________________________________________________________________________________
2. ___________________________________________________________________________________________________________________________________________________________
3. ___________________________________________________________________________________________________________________________________________________________
How long would the client like to spend on topics today? ______________________________________
Priorities
 Audio System
 Navigation
 BLUETOOTH® mobile phone pairing
 Seat fitting
 Driver assistance features
 Set-it and forget-it
 Media device ports
 Voice controls
Exterior
Driver Controls (continued)
 Advise the customer to use only oil that meets Audi standards
 Demonstrate how to operate interior lights
 Advise the customer that Audi recommends using top-tier
detergent gasoline that matches vehicle requirements
 Automatic climate control
 Advise the customer that Audi recommends using top-tier detergent gasoline with a minimum octane rating of 91 AKI (95
RON) for TTS and TT RS, and 87 AKI (91 RON) for TT
Interior
Driver Controls
 Adaptive rear spoiler (deploys at 75 mph, retracts at 50 mph)
(if equipped)
 Instrument cluster, driver information systems, and steering
wheel controls
 Demonstrate how to operate exterior lights
Effective 9-17-2018-US
Version 1.0
 Power outlets
 Glove box
 Power windows: Power retention until front door is opened,
one-touch up/down operation for all windows, pinch protection
for all windows
 Power-adjustable, heated exterior side mirrors with powerfolding, & auto dimming
 Auto-dimming rear view mirror with digital compass
 Garage door opener (HomeLink®)
 Spare tire and/or mobility kit
 Tool kit with jack
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2019 TT Coupe & Roadster/TTS/TT RS | Audi Delivery Guidelines
Client
Steering
Infotainment (continued)
 Demonstrate the multifunction steering wheel
 Demonstrate the scanning, tuning, and seek functions, as well
as how to save favorites
 Tilt and telescopic adjustable steering column
Seating
 Demonstrate how to adjust the seats
 Heated front seats (three-step)
 Voice control (customer has to accept EULA for online recognizer)
 BLUETOOTH® wireless technology & streaming audio for compatible devices
 Neck-level heating (S Sport Seat package on Roadster only)
 Audi smartphone interface: Apple® CarPlay and Google™
Android Auto integration
 Split folding rear seats (Coupe only)
 Audi connect® with six-month trial subscription (if equipped)
 Pass-through w/removable ski bag (Roadster only)
 Explain Audi connect® CARE features (assistance and security
systems available without subscription for a limited time)
 “Passenger Side Airbag Off” light
Owner’s Documents
 Explain Wi-Fi® hotspot capabilities with 4G LTE connectivity (if
equipped)
 Owner’s manual, MMI® manual and other manuals as equipped
 Explain the Nav-Data-Update process via the customer’s MyAudi account (if equipped)
 Take the Quick Questions & Answers Guide from the glove box,
open it, and demonstrate how to use it with the customer
 Show how to manually set the clock, daylight savings time and
time zone
 Explain the “Text to Phone” features for viewing tutorials on a
smartphone or at the Audi Technology website: www.auditechnology.com
Orientation Drive
 Tire Warranty Booklet: Explain coverage from tire manufacturer
 Warranty & Maintenance Booklet (stamp to confirm PDI was
completed): Adhere “vehicle identification label” from the vehicle trunk to the inside cover of the Warranty & Maintenance
Booklet prior to delivery
Vehicle Systems
 Electromechanical parking brake
 Tire pressure monitoring system (TPMS)
Suspension
 Review the recommended maintenance schedule. Explain the
importance of getting the Warranty & Maintenance Booklet
stamped for each maintenance performed
 Audi magnetic ride (with Dynamic, Comfort and Auto suspension settings) (TTS and TT RS only, if equipped)
 Lemon Law Rights Booklet or Lemon Law Notice as required by
law
Driver Assistance
 Provide Audi Care information
 Help customer program the 24-hour Roadside Assistance number into their phone: 1-800-411-9988
 Provide Audi Phone Box Customer Registration Notice (if
equipped)
 Audi advanced key - keyless start, stop and entry with handsfree trunk release
 Explain the windshield wiper and washer functions
 Audi Parking system plus with front and rear acoustic parking
sensors
 Cruise control with coast, resume and accelerate features
 Audi drive select
Infotainment
 Audi side assist (if equipped)
 Review the MMI® controls and basic functionality
 Audi music interface
Roadster
 Bang & Olufsen® sound system (if equipped)
 Retractable acoustic soft top (Roadster only)
 MMI® Navigation plus (if equipped)
 Power operated wind blocker (Roadster only)
 MMI® touch with handwriting-recognition technology (if
equipped)
 SiriusXM® Satellite Radio with 90-day trial subscription
 HD Radio™ Technology
Effective 9-17-2018-US
Version 1.0
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2019 TT Coupe & Roadster/TTS/TT RS | Audi Delivery Guidelines
Client
Wrap up
End the orientation drive in the service write-up area
 Tour the service department and introduce the customer to the
Service Manager and Service Consultant
 Set up first service appointment
 Ask the customer if you can program the service department’s
phone number into their phone
 Ask the customer if they would like to have the Audi Technologist phone number added to their phone contacts: 1-855-750TECH (8324)
Audi Brand Specialist
I certify that all operations have been completed and this vehicle has been prepared in accordance with Audi Procedures and
Quality Standards.
Audi Brand Specialist Signature
Date
Would you like to schedule a Second Delivery?
 No
 Yes
Date
Time
By signing, I confirm all items in this checklist have been thoroughly reviewed with me and the statements below are true.
• Vehicle is clean and free of problems
• Received all keys and owner’s documentation
• Satisfied with features and controls explanations
Customer Signature
Effective 9-17-2018-US
Version 1.0
Date
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Audi Phone Box-Equipped Vehicles
Operation of the Audi Phone Box is subject to the following requirements of the Federal
Communications Commission:
This is a CONSUMER device.
BEFORE USE, you MUST REGISTER THIS DEVICE with your
wireless provider and have your provider’s consent. Most
wireless providers consent to the use of signal boosters. Some
providers may not consent to the use of this device on their
network. If you are unsure, contact your service provider.
You MUST operate this device with approved antennas and
cables as specified by the manufacturer. Antennas MUST be
installed at least 20 cm (8 inches) from any person.
You MUST cease operating this device immediately if requested
by the FCC or a licensed wireless service provider.
WARNING. E911 location information may not be provided or
may be inaccurate for calls served by using this device.
Make #
FKW
Model #
4M0 035 456 A
Serial #
FKW-_______________________________________________
CUSTOMER COPY