651313

Page 1 of 3
SI B65 13 13
Audio, Navigation, Monitors, Alarms, SRS
October 2014
Technical Service
This Service Information bulletin supersedes SI B65 13 13 dated April 2013.
designates changes to this revision
SUBJECT
Headunit-High: CID Is Blank and “NO SIGNAL” Is Displayed
MODEL
F01, F02 (7 Series)
F06 (6 Series Gran Coupe)
F07 (5 Series Gran Turismo)
F10 (5 Series Sedan)
F10H (ActiveHybrid 5)
F12 (6 Series Convertible)
F13 (6 Series Coupe)
F15 (X5)
F22 (2 Series Coupe)
F25 (X3)
F30 (3 Series Sedan)
F30H (ActiveHybrid 3)
F31 (3 Series Sports Wagon)
F32 (4 Series Coupe)
F33 (4 Series Convertible)
F34 (3 Series Gran Turismo)
Produced from March 2014 to August 2014
With option 609 (Navigation System Professional, HU-H)
and
Without option 6VA (CIC contribution)
SITUATION
https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/16694.2.B65131... 12/24/2014
Page 2 of 3
Intermittently the Central Information Display (CID) is blank and “NO SIGNAL” is displayed on the CID.
z
Fault Code B7F8C3 “no response from CID (HW error: loss of CID communication)” is stored in the HU-H
Note: If Fault Code E1C440 “Headunit Reset” is also stored in the HU-H, this Service Information is not
effective! Follow relevant test plan using ISTA diagnosis.
CAUSE
Software error in the HU-H
CORRECTION
Do not replace parts!
1. Perform a vehicle test using the latest ISTA (Integrated Service Technical Application) diagnostic software.
Always connect a BMW approved battery charger/power supply (SI B04 23 10).
2. Program the vehicle using ISTA/P 2.53.5/3.53.5 or later.
F01/F02/F02H/F07 - New integration level: F001-14-07-505 or higher
F06/F10/F10H/F12/F13 - New integration level: F010-14-07-505 or higher
F22/F30/F30H/F31/F32/F33/F34 - New integration level: F020-14-07-505 or higher
F25/F15 - New integration level: F025-14-07-505 or higher
Note that ISTA/P will automatically reprogram and code all programmable control modules that do not have the
latest software.
For information on programming and coding with ISTA/P, refer to CenterNet / Aftersales Portal / Service /
Workshop Technology / Vehicle Programming.
WARRANTY INFORMATION
Covered under the terms of the BMW New Vehicle/SAV Limited Warranty.
Defect Code:
65 12 59 02 00
Labor
Operation:
Labor
Allowance:
00 00 006
Refer to KSD2
Performing “vehicle test” (with vehicle
diagnosis system – checking faults)
Refer to KSD2
Connect an approved battery
charger/power supply (indicated in KSD2
as “Charging battery”)
Refer to KSD2
Programming/encoding control unit(s)
Description:
And:
61 21 528
And:
61 00 730
Labor operation code 00 00 006 is a Main labor operation. If you are using a Main labor code for another repair,
https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/16694.2.B65131... 12/24/2014
Page 3 of 3
use the Plus code labor operation 00 00 556 instead.
Refer to KSD2 for the corresponding flat rate unit (FRU) allowance. Enter the Chassis Number, which consists of
the last 7 digits of the Vehicle Identification Number (VIN). Click on the “Search” button, and then enter the
applicable flat rate labor operation in the FR code field.
If a vehicle control module or component was working properly and/or had no related faults stored prior to
vehicle programming and it fails to program correctly and/or requires initialization, this additional work must be
claimed with separate labor operations under the defect code listed above; refer to KSD2.
Repairs to address control modules and/or components with pre-existing conditions are not eligible to be
claimed under the defect code listed in this bulletin.
Other Repairs
If performing other ISTA diagnostics and the related test plans results with eligible and covered work, claim this
work with the applicable defect code and labor operations listed in KSD2.
[ Copyright ©2014 BMW of North America, Inc. ]
https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/16694.2.B65131... 12/24/2014