640113

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SI B64 01 13
Heating and Air Conditioning
February 2013
Technical Service
SUBJECT
IHKA Operating Panel Buttons Are Peeling
MODEL
F01
F02
F04
F05
F06
F07
F10
F12
F13
SITUATION
The surface is peeling off one or more of the IHKA operating panel buttons, and the button symbol may become
unreadable.
CAUSE
Ingredients in certain skin care products, including sunscreens and hand lotions, causes the button surface to peel.
In the picture below, you can clearly see how the low fan speed button is just starting to peel. Two of the four fan
blades are missing from the button symbol, and soon the entire symbol will be gone.
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PROCEDURE
Replacement buttons for the IHKA panel are expected to become available in March 2013. If you encounter a customer
issue with peeling buttons, ask the customer if he or she can wait until the separate buttons become available. This short
delay would reduce the replacement of the complete IHKA control panel, and save the customer increased costs.
If the customer insists on a repair before the replacement buttons are available, the complete IHKA panel may be
replaced.
Once the replacement buttons are available, this Service Information will be updated with the relevant parts
information, and the complete IHKA panel should not be replaced for this damaged button issue.
WARRANTY INFORMATION
Not applicable.
[ Copyright © 2013 BMW of North America, LLC ]
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