03-001-15 REVA

NUMBER:
03-001-15 REV. A
GROUP:
Differential &
Driveline
DATE:
July 18, 2015
This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system,
or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
THIS BULLETIN SUPERSEDES SERVICE BULLETIN 03-001-15, DATED May 30, 2015,
WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE
HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE REVISED
SYMPTOM/CONDITION, ADDING AN ADDITIONAL AXLE SHAFT PART NUMBER TO
THE PARTS REQUIRED SECTION, AND DATE CODE INSPECTION STEPS.
THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE
TRANSMITTAL (RRT) 15-061. ALL APPLICABLE UN-SOLD RRT VIN's HAVE BEEN
LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS APPLICABLE TO THE
UN-SOLD VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. FOR
VEHICLES NOT INCLUDED IN THE RRT VIN LIST, APPLICATION OF THIS SERVICE
BULLETIN TO SOLD UNITS IS BASED UPON THE CUSTOMER EXPERIENCING THE
SYMPTOM/CONDITIONS. ALL REPAIRS ARE REIMBURSABLE WITHIN THE
PROVISIONS OF WARRANTY.
SUBJECT:
Rear Half Shaft Vibration
OVERVIEW:
This bulletin involves replacing both rear halfshafts.
MODELS:
2015
(LX)
Chrysler 300
2015
(LD)
Dodge Charger
2015
(LA)
Dodge Challenger
NOTE: This bulletin applies to both AWD and RWD vehicles built on or after
November 5, 2014 (MDH 1105XX) and on or before December 9, 2014 (MDH
1209XX).
SYMPTOM/CONDITION:
**Customers may experience a slight shake/vibration felt in the seat and/or floor,
generated from the rear of the vehicle. Condition is most noticeable on very smooth roads,
at steady-state cruising speeds 50-80 mph (80-130 kph). Upon further investigation, the
concern may be narrowed down to the rear axle shafts.**
03-001-15 REV. A
-2-
DIAGNOSIS:
If a vehicle’s VIN is listed in VIP or your RRT VIN list, perform the repair. For all other
customers that describe the symptom/condition listed above, perform the Repair
Procedure.
PARTS REQUIRED:
Qty.
Part No.
Description
2 (AR)
52123952AC
Half Shaft, Rear
2.62 Rear Axle Ratio (Sales Code DLL)
(RWD vehicles only)
**2 (AR)
68277002AB
Half Shaft, Rear
3.07 Rear Axle Ratio (Sales Code DMM)
(RWD vehicles only)**
2 (AR)
52123958AD
Half Shaft, Rear
(AWD vehicles only)
2 (AR)
06509598AA
Nut, Rear Hub
1 (AR)
68232947AA
Axle Fluid, Rear
(AR)
04318032
Loctite Thread Adhesive
SPECIAL TOOLS/EQUIPMENT REQUIRED:
10270
Protector, Half Shaft, Drive
REPAIR PROCEDURE:
1. **Raise the vehicle and locate the axle shaft identification labels (1) (Fig. 1). Refer to
the detailed service procedures available in DealerCONNECT> TechCONNECT
under: Service Info> 04 - Vehicle Quick Reference> Hoisting> Standard Procedure.**
-3-
03-001-15 REV. A
Fig. 1 Identification Label Location
1 - Identification Labels
2. **Inspect the affected date code range (1) on both axle shaft identification labels (Fig.
2).**
Fig. 2 Identification Label Information
1 - Date Code Range
2 - Part Number
3. **Is the affected date code range any number between 3094 through 3384?
03-001-15 REV. A
-4-
a. YES>>> Continue with the Repair Procedure Step #4.
b. NO>>> This bulletin has been completed, use LOP (03-20-03-92) to close the
active RRT. If the customer described the symptom/condition listed above, normal
diagnosis should be performed.**
4. Replace both rear half shafts. Refer to the detailed service procedures available in
DealerCONNECT> TechCONNECT under: Service Info> 02 - Differential and
Driveline> Half Shaft> Removal/Installation.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
Labor Operation
No:
Description
Skill Category
Amount
03-20-03-92
Half Shaft, Rear Left and Right Side Inspect
(2 - Skilled)
3 - Driveline
0.2 Hrs.
03-20-03-93
Half Shaft, Rear Left and Right Side Inspect and Replace
(2 - Skilled)
3 - Driveline
1.5 Hrs.
FAILURE CODE:
ZZ
Service Action