ZJB-Region Lette

Service Bulletin Details

Public Details for: ZJB-Region Lette

Region letter: toyota has received reports about certain internal malfunctions of the brake booster assemblies in some of the subject vehicles. Although the brake booster and brake booster pump assemblies are covered by toyota?S new vehicle


- 2010 -

Models from 2010
2010 TOYOTA PRIUS 
INTEROFFICE MEMORANDUM
Original Publication Date: August 9, 2018
To:
All Toyota Region and Private Distributor General Managers / Vice Presidents
From:
Tom Trisdale
Vice-President, Product Quality and Service Support
Subject:
Customer Support Program ZJB
Certain 2010 Model Year Prius and Prius PHV Vehicles
Coverage for Brake Booster and Brake Booster Pump Assemblies
Specific information for Region support is provided below.
Background
Toyota has received reports about certain internal malfunctions of the brake booster assemblies in some of the subject
vehicles.
Although the brake booster and brake booster pump assemblies are covered by Toyota’s New Vehicle Limited
Warranty for 3 years or 36,000 miles (whichever comes first) Toyota is now offering a voluntary Customer Support
Program that applies to certain internal malfunctions of the brake booster assemblies.
The following information is provided to inform you and your staff of the program notification schedule and your degree
of involvement.
Dealer Notification
The attached dealer letter will be sent to all Toyota dealers on August 9, 2018.
Please reference the attached Dealer Letter for additional details.
Please review this notification with your staff to assure that all relevant personnel have been briefed regarding this
subject.
Thank you for your cooperation.
© 2018 Toyota Motor Sales, USA

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