T-SB-0201-17-Rev

T-SB-0201-17
Rev2
March 17, 2017
Abnormal Cruise Control Feeling "Rocking Back and
Forth" Between 55 and 75 mph
Service
Category
Engine/Hybrid System
Section
Cruise Control
Market USA
Applicability
YEAR(S)
MODEL(S)
2016 - 2018
RAV4
ADDITIONAL INFORMATION
REVISION NOTICE
September 5, 2018 Rev2:
 The Production Change Information section has been added.
May 08, 2017 Rev1:
 Applicability has been updated to include 2017 – 2018 model year vehicles.
 The entire bulletin has been updated.
Any previous printed versions of this bulletin should be discarded.
Introduction
Some 2016 – 2018 model year RAV4 vehicles equipped with a 2AR-FE engine may exhibit a
rocking (back and forth) motion when utilizing the vehicle’s cruise control between 55 and
75 mph while driving on a flat and straight freeway/highway. The Engine Control Module/ECM
(SAE Term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of
this condition occurring. Follow the Repair Procedure in this bulletin to address this condition.
Production Change Information
This bulletin applies to vehicles produced BEFORE the Production Change Effective VINs
shown below.
MODEL
PLANT
TMMC
RAV4
Takaoka
DRIVETRAIN
PRODUCTION CHANGE EFFECTIVE VIN
FWD
2T3#FREV#JW458642
AWD
2T3#FREV#JW772548
FWD
JTM#FREV#JJ186533
AWD
JTM#FREV#JJ228705
© 2018 Toyota Motor Sales, USA
Page 1 of 5
T-SB-0201-17
Rev2
March 17, 2017
Page 2 of 5
Abnormal Cruise Control Feeling "Rocking Back and Forth" Between 55 and 75
mph
Warranty Information
OP CODE
EG1641
DESCRIPTION
Reprogram ECM (PCM)
TIME
OFP
T1
T2
0.4
89661-42V90
89661-42W00
89661-0R510
89661-0R520
89661-42V91
89661-42V92
89661-42W01
89661-0R511
89661-0R512
89661-0R521
87
99
APPLICABLE WARRANTY
 This repair is covered under the Toyota Federal Emission Warranty. This warranty is in effect for
96 months or 80,000 miles, whichever occurs first, from the vehicle’s in-service date.
 Warranty application is limited to occurrence of the specified condition described in
this bulletin.
Parts Information
DRIVETRAIN
FWD
AWD
All
PART NUMBER
PREVIOUS
NEW
89661-42V90
89661-42V91
89661-42V92
89661-0R510
89661-0R511
89661-0R512
89661-42V93
89661-0R513
89661-42W00
89661-42W01
89661-0R520
89661-0R521
89661-42W02
89661-0R522
PART NAME
QTY
Computer, Engine Control (ECM/PCM)
–
Authorized Modifications Labels
1
00451-00001-LB L
NOTE
 The ECM (PCM) should NOT be replaced as part of the Repair Procedure.
 Authorized Modifications Labels may be ordered in packages of 25 from the Materials Distribution
Center (MDC) through Dealer Daily – Parts – Dealer Support Material Order.
© 2018 Toyota Motor Sales, USA
T-SB-0201-17
Rev2
March 17, 2017
Page 3 of 5
Abnormal Cruise Control Feeling "Rocking Back and Forth" Between 55 and 75
mph
Required Tools & Equipment
REQUIRED EQUIPMENT
SUPPLIER
PART NUMBER
Techstream 2.0*
QTY
TS2UNIT
Techstream Lite
ADE
Techstream Lite (Green Cable)
TSLITEPDLR01
1
TSLP2DLR01
* Essential SST.
NOTE
 Only ONE of the Techstream units listed above is required.
 Software version 13.10.019 or later is required
 Additional Techstream units may be ordered by calling Approved Dealer Equipment (ADE)
at 1-800-368-6787.
 Use Techstream or an approved J2534 interface to perform flash reprogramming updates.
Visit techinfo.toyota.com for more information regarding J2534 reprogramming.
SPECIAL SERVICE TOOLS (SST)
PART NUMBER
QTY
GR8 Battery Diagnostic Station*
00002-MCGR8
1
* Essential SST.
NOTE
Additional SSTs may be ordered by calling 1-800-933-8335.
Calibration Information
MODEL
RAV4
VDS
DRIVETRAIN
ZFREV
WFREV
YFREV
NFREV
BFREV
RFREV
DFREV
JFREV
CALIBRATION ID
PREVIOUS
NEW
FWD
342Q1000
342Q1100
342Q1200
342Q1300
AWD
342Q2000
342Q2100
342Q2200
© 2018 Toyota Motor Sales, USA
T-SB-0201-17
Rev2
March 17, 2017
Page 4 of 5
Abnormal Cruise Control Feeling "Rocking Back and Forth" Between 55 and 75
mph
Repair Procedure
1. Confirm the condition exists.
Is a rocking (back and forth) motion present when utilizing the vehicle’s cruise control between
55 and 75 mph while driving on a flat and straight freeway/highway?
 YES – Continue to step 2.

NO – This bulletin does NOT apply. Continue diagnosis using the applicable
Repair Manual.
2. Check for the Authorized Modifications Label affixed to the vehicle in the location shown below.
Confirm if the ECM (PCM) calibration has been updated.
Is the calibration ID listed the latest ECM (PCM) calibration?
 YES – This bulletin does NOT apply. Continue diagnosis using the applicable Repair Manual.

NO – Continue to step 3.
Figure 1. Location of Authorized Modifications Label for 2016 – 2018 RAV4
1
Replacement ECM (PCM) Part Number
(e.g., 89661-42V91)
4
Date Com pleted
2
New Calibration ID (e.g., 342Q1100)
5
This SB Num ber
3
Dealer Code
© 2018 Toyota Motor Sales, USA
T-SB-0201-17
Rev2
March 17, 2017
Page 5 of 5
Abnormal Cruise Control Feeling "Rocking Back and Forth" Between 55 and 75
mph
Repair Procedure (continued)
3. Flash reprogram the ECM (PCM).
NOTE
 The GR8 Battery Diagnostic Station MUST be used in Power Supply Mode to maintain battery
voltage at 13.5V while flash reprogramming vehicle.
 For details on how to use the GR8 Battery Diagnostic Station, refer to the GR8 Instruction Manual
located on TIS – Diagnostics – Tools & Equipment – Battery Diagnostics.
Follow the procedures outlined in Service Bulletin No. T-SB-0134-16 Techstream ECU Flash
Reprogramming Procedure, and flash the ECM (PCM) with the NEW calibration file update.
4. Prepare and install the Authorized Modifications Label.
A. Using a permanent marker, enter the following information on the label:
 ECM part number [Refer to the Parts Information section for the NEW
PART NUMBER]
 Calibration ID(s) [Refer to the Calibration Information section for the NEW
CALIBRATION ID]
 Dealer Code
 Repair Date
 Change Authority [This bulletin number]
B. Install the Authorized Modifications Label to the vehicle at the location shown in Figure 1.
The Authorized Modifications Label is available through the MDC, P/N 00451-00001-LBL.
5. Confirm the rocking condition is no longer present.
© 2018 Toyota Motor Sales, USA